MR

Mr

Yhdistynyt kuningaskunta

Arvostelut

Arvostelu koskien yritystä Cotton Traders


Saanut 5/5 tähteä

Walking boots replaced

I bought some walking boots that developed a leak after five months. I contacted their customer service and they replaced the boots within a couple of days. I was most impressed with the service received and it has encouraged me to use them again.

18. helmikuuta 2026
Oma-aloitteinen arvostelu

Vastaus yritykseltä Cotton Traders

We're happy to hear that you were impressed with our customer service! We appreciate your feedback regarding the boots and are glad we could resolve the issue quickly. It's encouraging to know you'll consider us again 😀

Arvostelu koskien yritystä Enterprise Car Club (UK)


Saanut 1/5 tähteä

Booking experience - car club member

I am a car club member and booked a local car for the day. This was cancelled a few days before as there was something wrong with the car. I recieved a text and email to confirm this and then they booked me a different car. This is fair enough this happens.

I didnt want the type of car they offered and so went on line to book a different car for the same day. The night before I recieved an email that they had also cancelled this one (no reason given) and booked me another car. This was the night before, no text message this time. If I hadnt of seen the email I would have turned up at the wrong car.

I phoned to the clubhouse about this to say I was not happy and they cancelled this car which was not suitable. I was asked to stay on the line to give feedback about the service. It was an automated voice asking to rate the service 1-5. One being disatisfied, I said one three times but this was not accepted by the automated voice, so I had to give them a two.

I am now booking for a third time, trying a different date. Good job I dont need a car urgently.

3. helmikuuta 2026
Oma-aloitteinen arvostelu

Vastaus yritykseltä Enterprise Car Club (UK)

Hi, we would like to look into this further but need some more information. Please email helpdeskstaff@enterprisecarclub.co.uk with your full name, membership number, contact information, your above feedback and any other details about your experience. Thanks. -Kim

Arvostelu koskien yritystä Leonardslee Lakes and Gardens


Saanut 3/5 tähteä

Beautiful gardens but

Beautiful tranquil gardens and enjoyed listening to the birdsongs. The sculpture provided extra interest. Well worth a visit.

But I did find the cafe expensive, the shop was mainly imported tatt and it's a rip off to be charged to park your car on top of the the entrance fee.

4. kesäkuuta 2025
Oma-aloitteinen arvostelu

Arvostelu koskien yritystä Mountain Warehouse


Saanut 5/5 tähteä

Very helpful staff assistant

17. helmikuuta 2022
Oma-aloitteinen arvostelu

Vastaus yritykseltä Mountain Warehouse

Hi,
Thank you for taking the time to provide your review.
It is great to hear of your experience in our store and that our colleague was able to help you find what you were looking for.
Thank you for choosing to shop with Mountain Warehouse!
Kind regards,
Calley
MW Trustpilot Team

Arvostelu koskien yritystä Europcar UK


Saanut 1/5 tähteä

The worst service I have experienced

The worst service I have experienced. Brighton Branch. The car I had ordered and paid for was not available on the day I had arranged, although I was offered a larger car I was told I would have to pay the difference - they made it sound like they were doing me a favour. I had to go back the following day to pick up the car, cutting short my holiday. I wrote to the company and they initially were unhelpful quoting data protection, even asking me to put my debit card details in an open e-mail. I was then asked to phone their helpline who could not trace my written complaint. Eventually I got an answer, I had listed eight issues (including a fault on the car) but they didn't address all the issues.  I will never use this company again.

31. heinäkuuta 2021
Oma-aloitteinen arvostelu

Vastaus yritykseltä Europcar UK

Hi there,

Thank you for taking the time to leave a review!

As a case has already been raised with our Customer Services team, an agent will aim to fully investigate and provide a resolution to your complaint within 10 working days.

We are sorry for the inconvenience which has been caused, at this time.

Kind regards,
Tania Europcar Social Media Team

Arvostelu koskien yritystä Glasses Direct