Can they do progressive?
I ordered twice with this company, first, a simple lense went well and no issues. I ordered a progressive lens in my second order. It has been a few months and still haven't received my order as they don't seem to be able to work out the design of the glass based on their methods. So not sure if the methods work. I am consiidering to request a refund and return of my frame.
Vastaus yritykseltä Lensology
We have requested more information from you so that we can address the review.
If you had ordered progressive lenses this time around, we would have requested a photo so that we can measure the fitting heights for the lenses. This is something that wouldn't have been needed for more basic single vision lenses as there are not varying fields of vision within the frame that need measuring.
It sounds from the review that this might be information we still have outstanding. We do send this request via email with several reminder emails. We'll hope to hear back from you so we can sort this out for you.
We certainly do make varifocal/progressive lenses and take great care to ensure these are done with precision point accuracy. The method of measuring this certainly does work so we hope you'll be pleased with the results.
Kind Regards,
Neil
