Good hardware but very expensive subscription costs each month and what you get for that cost is minimal compared to cheaper products out there
Good hardware but subscriptions and the most expensive out there. You can even download footage and have to use your own third party app to do this. Arlo need to look at the rest of the home cctv market and understand what you can and more for less cost. Netgear need to wake up.
Vastaus yritykseltä Arlo Security | United Kingdom
Hi Damian,
Thank you for sharing your feedback.
Our Arlo Secure subscriptions, in addition to cloud recording, are designed to enhance your security and provide greater peace of mind. With these plans, you gain access to advanced features such as enhanced motion detection, cloud activity zones, and rich notification previews. The Early Warning System, available with the Arlo Secure Plus plan, includes person and vehicle recognition, fire detection, and custom detection alerts. You can learn more about the benefits of Arlo Secure here: https://www.arlo.com/en_gb/serviceplans
Don't forget that by choosing an annual subscripion, yo uget 1 month for free!
Please note that you do not need any third‑party app to download your recordings from the Arlo Feed. Simply follow the steps outlined here:
https://www.arlo.com/en_gb/support/faq/1124513/How-do-I-download-video-clips-in-my-Arlo-account
If you're still experiencing issues downloading your recordings, please get in touch with our customer service:
1. Visit our support page: https://www.arlo.com/en_gb/support
2. Scroll down to the section labeled “Support Centre”
3. Log in to your Arlo account
Once logged in, select your preferred contact option. Our team will be happy to help!
Best regards,
Arlo Europe Support