cant see myself ordering again.
The delivery company they work with didn't come to my house and reported it as if I wasn't there - even though not only was I there but the building complex also uses a locker with personal codes.
That was fine, but they sent the delivery to the other end of a nearby city and I had to travel half an hour on 2 buses to get to the store. I tried to contact them in real time but didn't get a response.
The protein bars taste good, although very dry. The powder is a bit harsh in its synthetic taste, even compared to competitors.
Vastaus yritykseltä bulk.com/nl
Dear,
We’re so sorry to hear about the issues you experienced with your order. Providing the best customer experience with timely delivery is always our priority.
From your communications with our team, I can see that this matter has now been resolved.
Apologies for the delay in delivery. I will pass your feedback to our courier team. We highly value your feedback as it helps us to look at opportunities to improve our products and services.
Although we hope you won’t need to, please know that if there’s anything else we can assist you with in the future, you can reach out to us using the options available on our website. Alternatively, you may update your review with your order number, and we’ll be happy to follow up with you directly.
Thank you again for your patience and understanding. We hope you have a wonderful day.
Kind regards,
Shivani
Customer Champion
Bulk™