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I had a lip lift with Dr sheriff…

I had a lip lift with Dr S (can't say name) in April 2025 when I first met him the day of my surgery I found him okay he was friendly but I found him very abrupt slightly arrogant but he did talk very fast even though he did explain the surgery it had been the first time meeting him he took before and after pictures
After the surgery around 6 to 7 months everything had healed well but I noticed that the lip was looking lob sided one side lower than the other i was so upset so I called signature clinic arranged to contact Dr S and get back to me I had sent some pictures in 9
of my lip. I was contacted by leah who has been amazing and Dr S had said it's not urgent so an appointment to see Dr S was booked apparently the first available 31st March which was nearly 4 weeks later I felt very upset walking around with a lob sided lip and yet he felt it wasn't urgent I found that very dismissive upsetting and uncaring but I accepted the appointment anyway I called on the 9th March to see if there were any cancelled apts to see him sooner thankfully they had one on the 10th March I had to book time off work amd I went to see him
I had the review with him and it was absolutely awful he was rude arrogant and very dismissive he didn't give a damm he asked me f if I had botox ! I asked why he said that would correct the lip, he vant saying it was the assymetry of my face and thats whst everyones face is like saying the eyebrows are like that other people have uneven faces i said well honestly i want this corecting I explained that it was lob sided he said he would correct it but it would come back the same if he did and that I would have a wide scar that wouldn't be able to covered by make up ! Then he said that my lip was already lob sided before the surgery and he had told me about it before the surgery ! Which was not true but also if it had been surely as a so called professional surgeon you would have said ur lip is slightly lob sided il slightly take off more so it will be even! Why do lip lift if u leave me with a lob sided lip it's so disgusting he was so rude and I just wanted to cry I found him very abrupt direct and unprofessional like it was a joke ! Dr S then said give it time to think about it ! And il do it but again kept telling me about how if he corrects it it will go back have a wide scar and that I'd have to sign a disclaimer! It was awful I felt so upset after thinking that he could help me he just distressed me more thinking i would have my lips left like this after thos lip lift surgery so I left and I saw the lady who was staff there in the review with us I think her name was hannah looked upset for me so I left and called aftercare speaking to leah
Leah has been great she listened and i was able to be honest with her i had to ask her for a srcond opinion and explain i couldnt trust Dr s again she promised they would get this sorted for me I'm now awaiting a re view with another surgeon on the 23rd March to see if he will do the correction and give a second opinion so I will update this review but I'm writing this so no one else goes through the same experience and I'm hoping Dr D will be able to help ?

17. maaliskuuta 2026
Oma-aloitteinen arvostelu

Vastaus yritykseltä Signature Clinic

Dear Adele

Thank you for taking the time to share your experience.

We are very sorry to read how distressed and upset this situation has made you feel, particularly following your review appointment. This is not the experience we want any of our patients to have, and we take your feedback regarding communication and how you felt during your consultation very seriously.

We are pleased to hear that Leah from our aftercare team has been able to support you and listen to your concerns. As arranged, you are now booked in for a second opinion with another surgeon on 23rd March. This appointment will allow for a full clinical assessment and an opportunity to discuss your concerns in detail, along with any appropriate options moving forward.

Patient care and experience are extremely important to us, and we will ensure your feedback is reviewed internally. We do hope that your upcoming appointment provides reassurance and a clear plan going forward.

Thank you again for your feedback, and we look forward to supporting you further.

Warm regards,
The Signature Clinic Team