Got charged £20 extra
I parked the bike at a location in Homerton and got fined for £20. I did park at a bicycle parking lot.
but I find this fine too steep. I took the bike from
Tottenham to Homerton, it wasn't accepted by the app.
Call service and the live chat wasn't working either.
Park got validated but a 20 pounds flown away plus normal fee
Vastaus yritykseltä Forest
Hi Eren,
Thank you for sharing your experience. We're sorry to hear about the difficulty with ending your ride and the fine applied, we understand how frustrating this must have been.
Thanks for giving us some additional information so we could investigate the situation for you! With this, I was able to see that you out to us via email on 03/03 and my colleague waived the fine for you as a gesture of goodwill and replied to you.
For future rides, please do check the map before setting off. Red areas are always visible, and grey No Parking Areas appear once your ride begins. To view these grey zones in advance, you can tap on a bike on the map before starting your ride.
Best wishes,
Miri
Forest Team🌳