The company Vianys advertised online a beautiful custom made full size whiskey decanter with a Liberty Bell stopper that celebrated the 250th anniversary of the USA. I purchased 4 for $100, plus $9.97 in shipping What I received was an miniature cheap brown glass bottle with a sticker on it. The stopper was a plastic cap with no design (no Liberty Bell) I contacted the company via their support email (they don't provide a phone number) and told them I wanted a full refund since what I received was no even remotely close to what was advertised. The company responded in an email offering me $15. They said I would need to send the "decanters" back to China if I wanted a full refund (which would cost anywhere from $50-$100) and when they received them they would let me know if I would get my refund, or I could just accept the $15.00 refund. I told them again I wanted a full refund. The company responded offering me $30. I told them a third time I wanted a refund. The company told me the only option is to ship the products back to China. It is absolutely ludicrous that the product was shipped to me from the US for less than $10, but then to get a refund for what what clearly a knockoff counterfeit product I would need to spend another $50-$100 in shipping costs with no guarantee I would get my refund. This company is clearly putting out false advertising and cheating consumers who are dissatisfied with the products ordered.