Total Fraud
Total Fraud. Buyer beware. I've been skeptical of these types of offers for a lifetime but with both Mike Huckabee & Bill O'Reilly endorsing on TV & web sites thought I would give it a try for $7.95 and full refund guaranteed. Order placed before Christmas 12/16/25 for wife was received around 12/20/25. Two bottles would last for 2 months at 2 per night and 60 pills per bottle. So, I marked my files to follow up and make sure nothing further would be sent or billed until we saw whether it worked. Thought I had until at least 1/15/26 so today 1/14/26, I started to find out if there was going to be any further billing or orders shipped, like some of these scams do. Well first, it was not easy to find the account details, but when I did, to my surprise they already billed another $119. +tax for a total of $129.94 ON Jan 2nd, only about a week after the pills were received. Another $119+ was scheduled for 2/9. Worse yet when I called to inquire on whether another order for the amount billed was shipped, I was told no, the additional charge was for the first "Free/trial" order. To get a full refund I have to send the unopened bottle back to them at my cost (thankfully only one was open), and wait for a refund. The CS rep was nice, very apologetic for the misunderstanding etc. & I was not mincing any words because this is terrible. Shame on both Mike & Bill. Until now I thought more of both of you but I guess your greed caught up with your morals. What a scam. By the way the product is worthless and did nothing. Also, since when is sales tax allowed on shipping to NV address?
Vastaus yritykseltä Relaxium
Thank you for taking the time to share such a detailed account of your experience. We’re very sorry to hear about the frustration this caused — that is never the experience we want for any customer.
Regarding the charges, our trial program includes full information about timing, billing, and continuation of shipments in the Terms & Conditions at checkout, but we understand that these details can sometimes be missed and we never want a customer to feel surprised by a charge. We appreciate you reaching out to our team, and we’re glad you were able to speak with a representative who assisted you with returning the unopened bottle for a refund.
We also take your feedback about the clarity of the account portal and the trial timeline seriously — we are continuously working to make these areas easier to navigate and understand.
As for sales tax, we are required to follow state‑specific tax guidelines, which sometimes apply to shipping charges depending on location. Our team would be happy to review your specific order and provide a breakdown if you'd like.
Our goal is always to make sure every customer feels informed, supported, and treated fairly. If there is anything more we can do to help or if you’d like us to review your account further, please contact our Customer Relations team at 8883531205
Thank you again for your feedback — it truly helps us improve.