Do not contact customer service!
I contacted support, who have now bounced me around for a week and promised a resolution when I haven't got one. I get it it's busy but being promised a response and not received one is terrible customer service all around
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä LOOKFANTASTIC
Hello Rik,
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh