I've only been with this guy for less than a day and I've been trading FX for over 30 years. Here are assessments:
1. Transfer crypto in and out is very easy and very fast.
2. Customer service is very responsive, but very rash. When you tell them there is a problem, they pretty much tell you straight up, it's the way it is or leave.
3. SPREAD problem: The spread that you see on the screen is NOT the TRUE spread. I use EA to close orders out because I have a lot, and the EA was designed to close only positive orders with certain amount. However, when it's executed (even though, it's showing that I am gaining) it's filled at some ridiculously spread, which result in a loss after the orders are closed. THEIR explanation is SLIPPAGE. I can understand if the spread was widened as shown on screen, but in these cases, the spreads were shown tight, normal and the account was showing positive gain. When the orders were closed, the orders were filled at some random spreads that were beyond the day all-time high. They flat out told me that is their business model (as described on their website) and if "I don't like it, I can go back to wherever I came from, sir" that's their exact word when I told them I've never experienced this type of close out and the closing price is not anywhere close to the price shown on screen.
CHECK YOUR CLOSED OUT ORDER PRICES!!!!!!

Ps: Demo account works flawlessly, but not real account.

Reply to their comments below: Answer this question, how can you have slippage at the price that is way beyond the daily high? The price you closed me out is not even printed for the day. That is not slippage, that is some kinda price made up! I understand there is latency when the price submitted vs. when it's executed, but that price must be within what's shown on the screen, NOT completely off the screen!