I have booked 3 Tickets to India for Nov, received confirmation that ticket is booked but not received confirmation ticket after 3 days, so called and they told me we will issue ticket only 2 weeks before travel because Airline cancel their flight any time, I found it completely fake, when they issued me ticket number is showing waiting for confirmation from Air India website but luckily I have booked with Credit card, so I claim with them and I got full refund from credit card company, If I have paid with Debit card then I have lost my money for 3 tickets (£2100)