I bought shoes from Millets that never arrived at my address. Not only that, but they were returned by the courier within 24 hours so it was physically impossible for them to have even attempted delivery. When I asked Millets to explain what was going on, all I received was this request for feedback. So here it is. In future I will shop somewhere else. Millets clearly does not value my business. I do not even know yet whether I got my money back.