I could not give this company a better rating. I purchased a frother and it quit working after about 2 months . I remembered the warranty and contacted customer service. They ask me what the problem w... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
metal juicer broke, contacted about replacement under guarantee, they agreed, what happened next was an ai stalling response every 3 or 4 days for 3 months, until i asked them to stop which they did... Näytä lisää
I must say, the reviews are what helped me choose this beautiful product, and they were absolutely accurate. Once I received the set, I immediately hand-washed each utensil and even purchased a ut... Näytä lisää
In this age of increasing automation creeping into every aspect of our lives it's a huge relief to know there's another human at the other end of a transaction. That said, I purchased a Zulay f... Näytä lisää
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 12 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I love how easy it is to use!
The shipping was quick and I tried it out the same day. I love how easy it is to use and it works great!
Our first experience with grapefruit…
Our first experience with grapefruit juice, the handle and the leverage is extremely easy to use and taking the cleaning pieces out is very easy to do. Lovely lovely lovely I’m very very happy that I have it.
I had two frothers from Zulay Kitchen…
I had two frothers from Zulay Kitchen and unfortunately one of them dropped working out if no where. I know things like this will happen even if you only had the products for a dhort time. However, i reached out to Zulay Kitchen to see what they could do. They were so kind and so responsive that they sent me two new replacements for the one that stopped working. I really appreciate their responsiveness and the urgency. Thank you so much for producing some of the best products on the market!
Great Customer Support
I use the frother daily, and at some point the button started having problems. The customer support was great and i got 2 replacements.
Customer service is very slow to…
Customer service is very slow to respond and in some instances repeated emails were necessary. In the end I was able to get my warranty honored. After paying shipping costs my frothers were replaced and mailed out. Shipping was also slow.
This is the second time I've ordered…
This is the second time I've ordered the Zulay coffee frother, and I love it! I can't believe how much froth I'm getting on my coffee!! I guess my old one had been giving up the goat for a while and was underperforming. I also very much appreciate the tips on frothing that came along with it--they were very helpful. Although it's not big, I do have a bit of trouble depressing the top of the frother with my finger. I'm 70 years old with small hands. It's easy with my thumb, but I have more control with the index finger. I'm pretty sure that--over time--the depression becomes easier, as it was on my last version, so I will just "thumb up" until then! A great product 1at a great price, and I love that you're family-owned
Thrilled
I'm very pleased with Zulay Kitchen. The website is easy to use, and the products I bought were high quality for a reasonable price.
Broken Zulay Milk Frother
My electric milk frother broke after 6 mos. Zulay stood by their product even though I did not have the proper receipt and sent me a replacement. Love this Zulay product and the customer service and support.
I was having issues with my frother
I was having issues with my frother, being it was under warranty - I reached out to customer service and they were more than happy to share some deals with me along with sending me 2 replacements! I love my frother, I literally use it every day multiple times a day! Makes my drinks much more tasty. Thanks Zulay!!!!!!!
Easy order
Easy order, good transit updates, great juicer.
I bought a milk frother which stopped…
I bought a milk frother which stopped working almost immediately. I replaced the batteries as the company suggested but the frother stopped working completely against almost immediately. I contacted the company twice to ask for the guarateed replacement and recieved no response at all.
Thank you Zulay for honoring your…
Thank you Zulay for honoring your product. The first tornado frother didn't work correctly, they replaced it.
Waiting for customer service response
I’ve recently ordered several products from this company and like them all. One of the bamboo cutting boards arrived damaged and I have not yet been able to reach customer service; hopefully they respond to exchange defective item.
Best New Fangled Gift I ever Had
Great communication. Love you products. My daughter gave me a foamer(thats what i call it) for my birthday/ Christmas. It died(bad switch). So I just ordered another and I love it. Works great. Where were you 20 years ago
My original frother failed
My original frother failed. Zulay replaced it x’s 2 with no hesitation.
Quality & Craftsmanship Rocks!
I must say, the reviews are what helped me choose this beautiful product, and they were absolutely accurate. Once I received the set, I immediately hand-washed each utensil and even purchased a utensil holder to match. Honestly, I haven’t touched my old utensils since.
Zulay truly delivers—not only in quality, but in craftsmanship as well.
I did not receive a promotion or any free products for this review. This is just a regular, “smegular,” late-night review. Enjoy!
Avoid this company like the plague!
Avoid this company like the plague!! We bought an ice machine from them in October of 2023 and it had a Lifetime Warranty. I kept the documentation showing that the product was registered with said Lifetime Warranty. Three weeks ago it stopped working and after 2 weeks of troubleshooting with the company they stated that there was nothing more they could do since it was over the 1 year warranty. I responded, and provided proof, that the ice maker was registered with a Lifetime Warranty. Today they respond once again with the 1 year warranty statement. Completely unprofessional and they obviously do not care for customers.
product works great and customer service was excellent
My mixer stopped working and customer service quickly resolved my issue. Replacement product works great and customer service was excellent.
Easy replacement
Easy replacement, Personal interactions with company reps
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