Lovely quality swimsuits always buy direct from them as excellent service and special offers are genuine. Ordered 2 sizes as I wasn’t sure how stretchy the silver lined swimsuits were. The returns... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very quick delivery. The costume fits true to size with a decent 'leg'. Extremely long lasting and retains its quality. Outlasts several other costumes I have had. Very pleased with the product, thoug... Näytä lisää
Yritys on vastannut
Ordering was clear & easy, quick delivery. Unfortunately the item I ordered wasn't suitable for me & I had to return it which again was easy. I was kept informed & refunded within a few days of the... Näytä lisää
Yritys on vastannut
I am a fan of Zoggs swimsuits for my aqua fit classes - this one is beautiful and had compliments from class members , I had to size up from dress size 16 to sn 18 as I find them snug - its a bit “boo... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality swimwear and swim equipment. We want all swimmers, whether just starting out; swimming for fitness or recreation; swimming in the great outdoors or in a triathlon, to enjoy the freedom, fun and exhilaration of the water. What matters to us is that swimmers enjoy life in the fun lane with unconditional trust in their Zoggs swimwear, goggles and equipment. Find our FAQs covering Delivery & Returns in the link below: https://www.zoggs.com/en_GB/frequently-asked-questions
Yhteystiedot
Yhdistynyt kuningaskunta
- webshop@zoggs.com
- zoggs.com
4,6
Erinomainen
998 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 93 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Zoggs
Thanks for the great review and continued support!
Great service
Ordering was easy and delivery quick.
Unfortunately I had to return the item as it wasn't the right style for me, but the return process was super simple with a prepaid returns label enclosed in the package.
22. syyskuuta 2026
Vastaus yritykseltä Zoggs
We are thrilled to hear everything went smoothly from checkout to your front door. Thanks for choosing Zoggs!
for this old lady you made it very …
for this old lady you made it very easy to make an order on line and followed the delivery only a few days later. wonderful!
21. syyskuuta 2026
Vastaus yritykseltä Zoggs
Thank you so much for your lovely review! We’re so pleased to hear that you found ordering online easy and that your delivery arrived so quickly. We hope you have many happy swims in your Zoggs gear.
Swim suit for Aqua exercise
Excellent easy ordering . Product as described very pleased customer
21. syyskuuta 2026
Vastaus yritykseltä Zoggs
We love keeping things smooth and simple, so we're glad the ordering was an easy process!
Always great service
Always great service. Haven't worn swimsuit yet as for holiday. But have bought a few swimsuits, especially outdoor swimsuits. Always great.
18. syyskuuta 2026
Vastaus yritykseltä Zoggs
Thank you so much for your continued support!
The costume that I ordered…was great quality
The costume that I ordered unfortunately was too small in the body (14) but the quality was fab . So I have sent it back .
Did not have size 16 in that style but have
Ordered another style instead which is on its way. Very easy to return in same packaging.
21. syyskuuta 2026
Vastaus yritykseltä Zoggs
While we're sorry the original style didn't quite fit, we're so glad you found our return process easy. We hope you absolutely love the quality and fit of your new style when it arrives! Happy swimming
Arrived on time!
It was an 'emergency' order for a holiday and the goggles arrived on time as promised!
17. syyskuuta 2026
Vastaus yritykseltä Zoggs
We're happy to hear your goggles arrived in time and hope you had a wonderful holiday - thank you for sharing your positive feedback.
Vastaus yritykseltä Zoggs
Glad we could deliver another great fit and a design you love. Thank you for the continued support.
Vastaus yritykseltä Zoggs
Thank you for taking the time to review your costume. We're glad it is perfect for your Aquafit classes. Happy swimming
Vastaus yritykseltä Zoggs
Thanks for the great review! We are thrilled to hear you enjoyed the great price, free postage, and that your order arrived exactly within the promised time.
Brilliant swimming costume design and…
Brilliant swimming costume design and fit, fast delivery!
17. syyskuuta 2026
Vastaus yritykseltä Zoggs
Thank you so much! We're glad you're happy with your costume and the speedy service.
Did not receive order
21. syyskuuta 2026
Vastaus yritykseltä Zoggs
We’re sorry to hear that your parcel hasn’t arrived yet. We understand how frustrating this must be. Our Customer Services team has been in touch and will be happy to help resolve this with you as quickly as possible.
Very responsive to issue raised.
Very responsive to issue raised.
Replacement item sent with no issues.
18. syyskuuta 2026
Vastaus yritykseltä Zoggs
Thank you for the great review! We always aim to resolve problems quickly, so we're thrilled to hear this was dealt with swiftly. Thank you for choosing Zoggs
Great customer service
Great customer service. I had a problem with my delivery/courier but Catrin in CS was amazing and responded to my problem quickly. I love the swim suit but had to exchange it for a bigger size.
16. syyskuuta 2026
Vastaus yritykseltä Zoggs
Thanks for the great review! We will be sure to pass your kind words on to Catrin—she will be thrilled to hear she could help resolve the delivery issue. We appreciate your support!
Vastaus yritykseltä Zoggs
Thank you for the review!
As an enthusiastic swimmer I initially…
As an enthusiastic swimmer I initially bought two goggles via the official Zoggs webshop in the beginning June of which only one item was properly delivered. The other delivered goggle was a kids goggle which is of no use for me. In line with the instructions I sent the kids goggle back but at the same time reached out to the support asking for shipment of the proper product or return of the prepaid amount. After numerous attempts to reach out to the official email of the webshop, however, I never received any feedback, nor refund or the proper initially ordered item.
I am bitterly disappointed of the service I faced. Hence my trust in a product I once valued is deeply shaken.
The entire process is well documented and can be provided to Zoggs (in case they once answer my emails and complaints).
16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Zoggs
We are very sorry to hear about your experience, and we completely understand your disappointment and frustration. This is certainly not the level of service we expect our customers to receive.
I can see that you have been in contact with our Zoggs EU Customer Services team. As this review was brought to the attention of our UK team, I have requested further information on the status of your emails, including why you have not yet received your refund, the correct goggles, or a response to your previous messages.
We are looking into this with the relevant team to understand what has happened and why your experience has fallen short of our Customer Services expectations. We sincerely apologise for the inconvenience and frustration this has caused.
Excellent quality ladies swimsuit
I have always loved zoggs swimsuits but as they last for ages because of their great quality I haven't bought one for a while. We had a last minute holiday so I ordered Tuesday morning and it arrived by Friday morning in time for my holiday 😊☀️. Very impressed and a perfect fit too.
15. syyskuuta 2026
Vastaus yritykseltä Zoggs
Thanks for the lovely review! We are absolutely thrilled we could get your new swimsuit to you in time for your last minute get away. Thank you for being a loyal Zoggs customer!
Vastaus yritykseltä Zoggs
Thank you so much for the positive review.
Vastaus yritykseltä Zoggs
So happy to hear you love your costume. It is important to make returns easy for customers if the product is not quit right so pleased to hear you found the process straightforward. Thank you for the positive review.
Vastaus yritykseltä Zoggs
Pleased to hear of your prompt delivery. Thank you for the positive review.
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