Being able to put wide variety of items in a box excellent - some confusion over blister packs which I had to check. The visual on your website was unclear.

We love our all in one waste box. I was a bit worried at first about the cost, but actually it took us about 6 months to fill the medium sized box and it's diverted a lot of items we would otherwise have had to throw away.

More importantly, it was a super easy service to use. Again I was worried I'd have to drag the box all the way to the post office, but it was really easy to request a pickup from UPS and they came and collected the box the next day.

Would recommend to everyone!

I use 2 different types of zerowaste box, which greatly reassures me that I can avoid landfill whilst a) being on a strict diet (the plastic packaging from my total meal replacement diet just depressed me utterly until I realised I could zero-waste it), and b) have my coffee capsules properly dealt with.
The boxes sit in a corner until full, then it is easy to arrange pickup.

Delivery of the box was prompt and was as described on the website. It’s great to see a company that is solving one of the big problems of our age.

My third zero waste box! Always easy to order. Quick delivery and easy to arrange collection of the box back to Terracycle!

it's a great idea in principle, however we make up 100 medicine blister packs a week, so this size of box gets filled in about a day. That makes it a *really* expensive service.

We adore the concept of being able to recycle more and are willing to pay to do so. We chose the plastic packaging box. Ordering was easy and communication regarding delivery was excellent.

The box is smaller than we thought, we intend to squeeze as much plastic packaging as we can in there to be recycled but can’t help but feel that the value for money isn’t quite there for us. We shall see how long the box lasts before it’s crammed full.

Being put to good use. To lower the cost, could the local councils/ Government offer subsidies or similar, particularly as there should be less waste going to landfill, which, long term, could be an economic incentive as well as a green one.

Wanted to give this 5 as it's such an important service and very easy to use but agreed with the comments that it's
- prohibitively expensive
- arrives in a plastic bag
also read that one of the products made from the ground down/sized reduced plastic by 3rd party processers is polystyrene? If this is the case, the service is redundant as it's diverting plastic going into landfill at this stage only to be turned into a non-recylable material one stage after that will then go into landfill
Please can terracyle list here all of the materials/products that collected plastics are turned into by the 3rd party processers
Many thanks

Easy to order, arrived quickly no issues.

Such a brilliant idea, but alas I won't be repeating it as I simply cannot afford to 'buy' the box every time, though I understand that there are costs in the recycling process. If it could be an exchange of boxes, or even a percentage reduction in the box cost every time it's sent back, I might consider it.

I´m very pleased with it and it makes me feel better that I can use my Zero Waste Box to recycle those little things that I feel very guilty throwing away. Because it is so expensive for a average household, I try to minimise its use, meaning that I try to recycle it in other possible ways before I resort to put it in the Zero Waste Box to make it last longer.

Everything was fine but the boxes are very expensive

Been using the all-in-one boxes for over a year now - extremely convenient and easy to use, the boxes hold a lot of the extra plastic etc stuff that otherwise would go in the rubbish - massive reduction in amount of rubbish generated, and boxes last for quite awhile - even though upfront cost looks high, on a per-day cost it's less than a daily Starbucks. Highly recommend!

I am a big fan of Terracycle.
I love recycling, but some things can't go to ebay, charity shops or ordinary recycling.
Some people Ive told have balked at the price of Zero Waste boxes, but I think its money well spent.
I have used the Toys, Pet Food Sachets and Storage Media Zero Waste boxes.
They fit plenty into them and the postage back is free...you just need to find a UPS drop off point and then its easy.
More Terracycling is planned in 2022 for me!

I had some difficulty arranging pick up of the full box. This was solved very swiftly and courteously by people at Terracycle. The replacement box appeared very swiftly

I LOVE the idea of this and will buy when I can because I believe strongly in this but it is really expensive. I will need to wait for deals.

I would love to know where and how the plastic is recycled: and if pyrolysis is ever considered.
It would be interesting to know why the service is so expensive, as it must deter many people who simply cannot afford to pay so much.

Great service & pleased to support recycling of 'non- recyclable' plastics. Easy to order and very efficient delivery.
Not keen on large plastic bag used for delivery but I do continue to use that for various tasks.
It would be good if any companies could subsidize the price of boxes to support more people to be able to afford to use them?

Zero waste boxes are a great idea - as long as you can afford them! I understand why recycling such tricky items is a costly process but it does make it an impractical choice for many. I know there are locations where organisations also offer the Terracycle recycling facility but the two I have used have had to stop, one because the terms and conditions had changed so it was no longer worth their while and I do not know the reason for the other. As these were both charities this seems a great shame. Now I have to travel to various locations if I want to recycle specific items - it's lucky I can afford an EV so my journey has negligible impact on the environment. Again, not many people are as lucky as me.