Update....I received all my beautiful dolls. Ollie cool my little black baby is so cute. I love them all and I'm sure my grand nuggets will to. Thanks yesteria. The dolls are beautiful when y... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The doll is gorgeous and my granddaughter loves it but the customer service is awful! I ordered my first one on December 6 and finally by the 18th I think it was I contacted them and they said we’re s... Näytä lisää
Yritys on vastannut
Yesteriadoll It's very cute. The doll arrived quickly; good quality. I guess I am disappointed that it was not more "weighted". It's pretty much the weight of a regular baby doll off the shelf. Als... Näytä lisää
Delivery was good even in the final 2 weeks before Christmas. I ordered a large doll and also the new 12 inch baby. Unfortunately, the pacifier would only stick to the tip of the nose of the 12 inch b... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
To love and be loved. Yesteria was found by a group of doll lovers with international backgrounds. Our passion at Yesteria Dolls is to create dolls that warm your heart and bring you joy. We are dedicated to offering you the most irresistible dolls with lasting value that will be your companion for years to come. We have carefully selected our manufacturing partner for dolls with better quality at an affordable price.
Yhteystiedot
14726 RAMONA AVE NUM E9, 91710, CHINO, Yhdysvallat
- +1 (501)-232-6822
- club@yesteriadoll.com
- yesteriadoll.com
4,2
Hyvä
71 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very pleased
Very pleased! Our doll came when they said it would! My granddaughter loves her!
31. tammikuuta 2022
Vastaus yritykseltä Yesteriadoll
Hi Denise, good day! Thanks for choosing us! Glad to know that your granddaughter loves the doll. We will always provide with you the best goods and services.
Excellent service and contact
Excellent service and contact. Special thanks to Norafe for her great support.
26. tammikuuta 2022
Vastaus yritykseltä Yesteriadoll
Dear Customer, good day! Thanks for choosing us! Your satisfaction is our greatest motivation. We will always provide with our customers the best goods and services.
One doll was not the doll I ordered
I ordered your dolls because a friend had shown me the one for her daughter.
When I received my order one doll was not what I had ordered. I tried to call a number of times and the call was disconnected each time. I tried the support email and it would not go thru. I also tried to get back into my account and was told I did not have an account.
19. tammikuuta 2022
Vastaus yritykseltä Yesteriadoll
Hi Bonnie, good day! Thanks for choosing Yesteriadoll. I'm so sorry to hear that the product delivered to you was the wrong doll. We have sent you the email to fix this issue, please kindly check whether you receive it or not.
Vastaus yritykseltä Yesteriadoll
Dear Customer, good day! Thanks for choosing Yesteriadoll. Glad to know that you love our dolls. We will always offer you the best goods and services.^^
I was very disappointed in the doll…
Yesteriadoll
It's very cute. The doll arrived quickly; good quality. I guess I am disappointed that it was not more "weighted". It's pretty much the weight of a regular baby doll off the shelf. Also, I ordered an extra outfit but the one they sent me is the same outfit the doll is wearing!! impressed with the customer service line845521-7386 they really help me
15. tammikuuta 2022
Oma-aloitteinen arvostelu
I'm trying to find out who the carrier…
I'm trying to find out who the carrier is for Amazon and Ebay I have two dolls to return and i need the address so that they can be returned back to the seller. I purchased Liam and he is very well made and adorable. Not happy with one of my other dolls.
11. tammikuuta 2022
Vastaus yritykseltä Yesteriadoll
Dear Customer, good day! Thanks for choosing Yesteriadoll. Glad to know that you are satisfied with Liam. And I am sorry to hear that you are not happy with one of your other dolls. I just double-checked your order YE2556 and found this order only includes Liam doll. And we haven't sold any products on Ebay. So I am confused and don't know which doll you are not satisfied with. I just sent an email to you to confirm the details. Please kindly check whether you receive it or not.
Delivery was good even in the final 2…
Delivery was good even in the final 2 weeks before Christmas. I ordered a large doll and also the new 12 inch baby. Unfortunately, the pacifier would only stick to the tip of the nose of the 12 inch baby. Very disappointing on Christmas morning.
10. tammikuuta 2022
Vastaus yritykseltä Yesteriadoll
Dear Customer, good day! To let our customers receive the goods on time, we always arrange the delivery as soon as we receive the order. I'm sorry to hear that the baby's pacifier can't work very well. Normally, our pacifiers can always adhere to the baby's mouth. We have sent you a solution via email. Please check whether you have received it
Love it thank you…
I did have issues with my shipment getting lost but you made it right and sent my package out again and it arrived in a timely manner the second time around. The doll is gorgeous and as described my daughter loves it.
Thank you
9. tammikuuta 2022
Vastaus yritykseltä Yesteriadoll
We apologize again for your package being lost due to the express company. After we knew this problem, We sent you a doll again timely. Glad to know that your daughter loves it. I hope this doll can accompany your daughter all the time. Any other questions just feel free to contact us, we will always provide with you the best products and service.
My granddaughter loved her doll was…
My granddaughter loved her doll was delivered quickly
9. tammikuuta 2022
Vastaus yritykseltä Yesteriadoll
Dear Customer, good day! Glad to hear that your granddaughter loved the doll. We have been committed to providing customers with the best services and products.
Beautiful Dolls!
Beautiful Dolls!
Great product! Dolls feels like the real thing. The weight is spot on. My daughter loves it! 💜
4. tammikuuta 2022
Vastaus yritykseltä Yesteriadoll
Dear Customer, good day! Thanks for choosing Yesteriadoll. Glad to know that your daughter loves it. We will always provide with you the best products and services.
I was very disappointed in the doll…
I was very disappointed in the doll quality. Hair was aweful. Just wasn't what it looked like online, will never pay this much for a doll of this poor. quality.
3. tammikuuta 2022
Vastaus yritykseltä Yesteriadoll
Dear Customer, thanks for choosing Yesteriadoll. So sorry to hear that our dolls didn't satisfy you. The doll you purchased is our new product. The hair of the doll is made of mohair and imitates the hair of a real baby, you can wet the baby's hair with water, and then gently comb the baby's hair, it will improve and look more supple. We also provide you with other solutions by email, please check whether you receive it or not. Happy New Year!
The doll is gorgeous and my…
The doll is gorgeous and my granddaughter loves it but the customer service is awful! I ordered my first one on December 6 and finally by the 18th I think it was I contacted them and they said we’re sorry the original one was gone but they never told me!! So I told them via email to replace it w/their suggestion, well I didn’t hear from them and it was getting close to Christmas so I reordered the second doll and what do you know, I recorded both dolls on the same shipment!!!! So now I have 1 myself 🤦🏻♀️
2. tammikuuta 2022
Vastaus yritykseltä Yesteriadoll
Dear Customer, good day! Thanks for choosing Yesteriadoll. Glad to hear that your granddaughter loves our dolls. At the same time, we apologize that our service didn't satisfy you. When we receive your order and are ready to ship it for you, we found that the doll was out of stock. So we notified you by email the next day, but we haven't received your reply all the time. So we sent you the second notification email, but we still didn't get a reply from you. I guess these two emails have entered your spam mailbox and you have missed these two emails. Fortunately, I received your email asking about logistics on Dec 17th. We replied to you and provided you with solutions the first time. To let you receive the goods in time, we also gave priority to sending you the replacement item. Please believe that we always provide the best service and products.
I ordered a Reborn doll for my…
I ordered a Reborn doll for my granddaughter and Yesteria was a great site to order from. Delivery was prompt and emails kept me informed.
22. joulukuuta 2021
Vastaus yritykseltä Yesteriadoll
Dear Customer, thanks for choosing us. We will always provide with you the best products and service. Hope your granddaughter loves our products. Merry Christmas.
Best. Doll. Ever!
I was unsure about ordering from Yesteria, but I'm really glad I did. It was easy to order on their website, the doll was shipped right away and was delivered suprisingly fast! The doll is beautiful and high quality. My daughter loves it! Only thing I would suggest is paying the little extra for the gift box. Its worth it.
19. joulukuuta 2021
Vastaus yritykseltä Yesteriadoll
Thanks for you choosing Yesteria. We are always committed to providing the perfect doll and the best service to our customer. Merry Chrismas.
I love my little boy baby doll
I love my little boy baby doll! He’s so sweet and perfect! Looks so real! Love his two little bottom teeth and brown eyes!
15. joulukuuta 2021
Vastaus yritykseltä Yesteriadoll
Hi dear, glad to hear that. We are always committed to providing a perfect doll so that our customers can get the best products. Merry Christmas!
Fast shipping, beautiful product
This baby doll shipped much faster thanI thought!
She is perfect! I can't wait to see my daughter's fce when she opens this on Christmas morning!
13. joulukuuta 2021
Vastaus yritykseltä Yesteriadoll
Glad to hear that you are satisfied with the shipping and products. I believe your daughter will be very suprised to receive this gift. Merry Christmas!
I like little George aka Dennis
I like little George, but I renamed him Dennis. The construction is a little off, There's too much stuffing in the chest that forces his head back a little too far. I forced the stuffing down so that his head is more at a normal range. I like all the hair, although I had to give him a haircut to make him look a little more boyish. All in all, I love him.
9. joulukuuta 2021
Vastaus yritykseltä Yesteriadoll
Dear Customer, thanks for your feedback. We will always offer you the best service and quality.
Vastaus yritykseltä Yesteriadoll
Dear Customer, thanks for your feedback. We will always offer you the best service and quality.
baby doll
It was not the quality of the Ashton-drake baby dolls, but for the money it was nice. Of course, it didn't look like the picture, but most of them don't. However, the quality of the doll was better than a lot of the ones I ordered this year.
5. joulukuuta 2021
Vastaus yritykseltä Yesteriadoll
Dear Customer, thanks for your feedback. We will always provide with you the best service and products' quality.
I’m still waiting for delivery for this…
I’m still waiting for delivery for this doll . I ordered it 7th November at 19.59 unfortunately can’t find the order number for the item
2. joulukuuta 2021
Vastaus yritykseltä Yesteriadoll
Hi dear, thanks for your order from Yesteriadoll Store. We are sorry that the goods cannot be delivered in time due to the special import policy of your country. We have emailed you and handled the order in the way we negotiated. I'm sorry again for this unhappy experience. If you have any other questions, just free to let me know. We will always provide you with the best service and products.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.