I've placed a order 12Feb24, for a multi-bike lifter. I've followed up with an email for movement for this item and no response. Phone calls with no answer and no response with voice mail left. W... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Buyer beware!!! If I could leave less than 1 star I would. I placed an order weeks ago for an item YBL stated as having in stock online. Fast forward 2+weeks, with no mention from the company,... Näytä lisää
I am giving this review 5 stars even though it was a rough start. No delivery or information was forthcoming about my order for 3+weeks. Several emails went unanswered. Then low and behold someone fou... Näytä lisää
Sent me a broken bike, noticed parts were broken after I built it. They sent me replacement parts and those were broken too, poorly packaged in a plastic bag lol. Tried to get a refund and had to wait... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä YBLGoods LLC
Yrityksen kirjoittama
At YBL Goods, we work around the clock to bring you exceptionally unique home goods online at the most affordable rates. Topped with a personalized ✅ 1-on-1 Customer Service, ✅ Price Match Guarantee, and ✅ Free Shipping on most items, we are certain that with YBL on your side, you truly will be living Your Best Life!
As an ✅ Authorized Dealer of every product we sell, you can be sure you are getting all the proper ✅ Warranty and Guarantees straight from the Manufacturer directly. With such close relationships, we are able to offer exclusive deals that 3rd Party Retailers do not have access to. There is no middle man in between us and the home accessory and home improvement brands we sell in our online store.
YBL Goods is the online home goods store that offers anything a homeowner could want or desire. From Garage Storage Lifts, to Electric Fireplaces. Outdoor Sports Equipment and Private Driveway Gates. Our online store has everything you need to make your home a special place, for not only your family, but all of your guests too! The mission of our online home goods store is to have you focus on the important things in life, while we continue to provide you with all the best home accessory products that make your life more enjoyable.
Yhteystiedot
88 Beachdale Drive, 44012-1609, Avon Lake, Yhdysvallat
- 440-678-7845
- Info@YBLGoods.com
- yblgoods.com
No response
I've placed a order 12Feb24, for a multi-bike lifter.
I've followed up with an email for movement for this item and no response.
Phone calls with no answer and no response with voice mail left.
What is going on?
22. helmikuuta 2024
Oma-aloitteinen arvostelu
Buyer beware! Less than 1 star rating!
Buyer beware!!! If I could leave less than 1 star I would.
I placed an order weeks ago for an item YBL stated as having in stock online. Fast forward 2+weeks, with no mention from the company, I find that my payment "expired" and that fulfillment status was "unfulfilled." What does that even mean??? There is no issue with my credit card whatsoever. Why list a product as being in stock, especially before the holidays, only to find out that it never was truly in stock. I'm now left to deal, "with my financial institution to [recover my] funds."
Please order from this merchant if you want additional headaches in your life. I'm left without the product ordered and without my funds. Should be illegal to operate a business as such. I'm truly in awe and fully disgusted!
13. joulukuuta 2023
Oma-aloitteinen arvostelu
Never ever ever buy from them
Never ever ever buy from them. Huge scam. They will sell you a defective product. Have you send it back and then never give you a refund. Horrible company. Stay away
10. elokuuta 2023
Oma-aloitteinen arvostelu
Horrible and nonexistent customer…
Horrible and nonexistent customer support. I was sent a lift that didn’t work and after 4-5 months, returned it. I spent $1800 and they said the unit was “damaged and couldn’t be resold” when they got it back. IT NEVER WORKED IN THE FIRST PLACE. Thanks for taking $600 of my hard earned money and o my refunding me $1200. Shameful.
16. maaliskuuta 2023
Oma-aloitteinen arvostelu
After waiting 7 weeks and multiple…
After waiting 7 weeks and multiple excuses about delivery, I canceled the order and asked for a credit card refund, never happened, filed a disputed charge with my CC provider.
30. elokuuta 2022
Overall good
Overall good. But took multiple deliveries for all components to arrive
18. elokuuta 2022
Bad Bike and Bad Service
Sent me a broken bike, noticed parts were broken after I built it. They sent me replacement parts and those were broken too, poorly packaged in a plastic bag lol. Tried to get a refund and had to wait for "warehouse" aka china to approve the refund with no success, i called my credit card company and had them chargeback. That woke them up and they finally said they will approve a refund, once bike is returned, told them great send someone to pick it up... writing this review and still no one has come to get rid of it. I have emailed them twice and no response from Russell, who is the only person that answers their customer service phone and email. Crappy bike, crappy service, buy from a local manufacturer to avoid these headaches and carelessness. YBL you lost my business forever
11. elokuuta 2022
Oma-aloitteinen arvostelu
Not as advertised or listed on my bill…
Not as advertised or listed on my bill of lading. No customer service from manufacture and had a nice third party person who just sounded nice but no help. A scam in my eyes
2. elokuuta 2022
Excellent customer service.
2. elokuuta 2022
G FORCE T-42 E BIKE
Good service.......Helpful advice.......Fast shipping......Package arrived in good shape.
24. heinäkuuta 2022
Vastaus yritykseltä YBLGoods LLC
Glad to hear everything was great for you Marjorie!
You're going to reallly like that T42 bike too!
The ebike is great but after my first…
The ebike is great but after my first ride I found that it has a debunk pedal. I need a new left pedal.
23. heinäkuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä YBLGoods LLC
Hey Nancy, 👋 I am glad the Bike is great, other than that pedal! Did Russel already reach out to you about this?
We will absolutely get that taken care of immediately for you!
Best service
I got my awning on the date that I need it. I love how they've provided me with the information and specification of each awning. I will order again soon!
22. heinäkuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä YBLGoods LLC
Thanks Kevin! Glad to get you everything you needed, in the time frame that you needed it!
Let us know when you need help again and Thanks for Shopping with us and the kind words!
the directions are hard to follow.
15. heinäkuuta 2022
Vastaus yritykseltä YBLGoods LLC
Hey Steve, Sorry to hear you were having some trouble with the Directions. Were you able to get everything figured out yet?
We also do have Installation Assistance across all the US, if you need to utilize that!
Hope everything else is going well, and thanks again for shopping with us!
Took 31/2 weeks for the product to…
Took 31/2 weeks for the product to arrive and then it was missing the control panel so. I’m still waiting for that! Ugh
2. heinäkuuta 2022
Vastaus yritykseltä YBLGoods LLC
Unfortunately, with materials low and the fact that Auxx Lift builds all their Lifts to order, (since a lot of orders are for Custom Sizes) the current lead time was about 3 weeks, and you should have been notified of that. So that is our fault, and we do want to apologize for that. However, we have begun to narrow that window as we get past the high season for Orders of this product. But once again we apologize for the experience you received. If you do decide to shop with us again in the future, just reach out to us and we will provide you with a Discount of some sort. And we hope you do enjoy the Lift now that you have it!
Vastaus yritykseltä YBLGoods LLC
I am happy to hear that you and your family are enjoying the Bounce House Mary! We actually share your same passion so much so, that we just launched a Brand New website specifically for Kids! So please be sure to shop with us over there at https://www.YBLKids.com
Thanks again!
Ordered and paid for a grill
Ordered and paid for a grill. Shipping included. Two weeks later I received and email stating they would not ship unless I paid an additional $450.
30. kesäkuuta 2022
Vastaus yritykseltä YBLGoods LLC
Unfortunately Shipping was not included your item. But we could assist you to the other 95% of our products which do have Free Shipping Included.
Great service
Great service. Matched a price from another website. Helpful on the phone.
28. kesäkuuta 2022
Vastaus yritykseltä YBLGoods LLC
I am glad that we were able to work with you on this Jill! If you ever need anything else please do let us know and as always, we will Price Match anything you would like! We actually will even source Products or Brands that you are looking to buy, in the instance that we do not already carry it!
What else would you like to see us do?! lol
Don’t return your money an don’t send…
Don’t return your money an don’t send orders that you paid for
23. kesäkuuta 2022
Vastaus yritykseltä YBLGoods LLC
Hi Ronald, I am sorry that your order did not go as you had planned. We do try out best to help each and every customer out on an individual level, but it does not always work out the way the a Customer may have wanted. In which case, we always try to learn and adapt from each of these situations.
However, I do see that you Order was placed on May 22nd, and a Refund was issued to you on June 1st. Which seems to be an appropriate time for everything to be figured out in regards to doing a return, and then each bank does have their own processing times which we can not control.
Regardless, we do not like to see our customers have an experience of which they did not intend to have. So we would like to offer you a Discount on any future purchase you would like to make. Just reach out to one of our team members to let us know which items you were looking to receive a Discount on!
Once again, we are sorry for the unfavorable experience, and we will do everything we can to make your next order with us a memorable one for sure!
The lifts showed up on time and were…
The lifts showed up on time and were pretty easy to install.
7. kesäkuuta 2022
Vastaus yritykseltä YBLGoods LLC
Hey Bryan!
Really glad you were able to get those lifts up and running on your own with no problems!
We do have Installation Assistance across all of the US, but I believe you had this on your own since the start! ;)
Thanks again for Shopping with us!
Great super company
7. kesäkuuta 2022
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