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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Bike arrived on time and works perfectly. Any information I needed yasyas were only a WhatsApp away. Bike runs well and it is a real value for money, thanks yasyas ✌️

Saanut 5/5 tähteä

Purchased the little beast 14 after trawling through all the different minibikes out there and this really is next level. Build quality is excellent, needed no adjustments, only basic assembly, it's p... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I’m very disappointed with the quality and condition of the eBike I received. The first eBike arrived completely damaged — it had multiple scratches, some broken parts, and the electric supply wa... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The bike arrived very fast without makeing me be impatient , also the staff has been very helpful to me with any question that i had , easy to assemble as well .

4,3

Erinomainen

TrustScore 4.5/5 tähteä

31 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Yasyas g4 electric folding bike

Ordered bike in the morning and it arrived at dinnertime the next day. Took longer to get out of the box than it did to put together. Only been out for a short ride due to bad weather but really pleased with it so far.

29. joulukuuta 2025
Saanut 5/5 tähteä

I grew fond of it soon as I saw its pic…

I grew fond of it soon as I saw its pic and the price! It only got better from there, my first test ride it looked amazing in person and all the top quality parts and components from name brands I knew my money was well spent. Though I’m new to cycling I had few popular branded bikes which only added to my injuries and discomfort along with couple if not few charges per day.
This bike instantly made me grow in confidence and not only did I get to my destination it took me from A-Z!! Literally the battery lasts v long.
The gps took me to all sorts of hills deep puddles canal routes and the bike handleed it v well and in full rain too assured me it’s a high quality product.
The many thoughtful features makes it really safe at all times night or day!!!
The bike can at a price unimaginable for such a good item others charge 5 times or more!!!!
I had a lil query for which not only did I find a quick number to speak about it had website and WhatsApp and dealt with me instantly5* service!!!!!
A+ product A+ company A+ customer service.
Thank you YASYAS for bringing this to us and for being so affordable💪🤝

22. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Yasyas ebike customer service

So far the customer service is shocking they have suggested that I have tampered with bike by removing some form of limiter but to get back to problem the bike first of all sparked when connecting to charge but only once to be honest but then my son is riding it it has 3 bars of battery and bike judders and power cuts off no screen no power no light bike has 80 kilometres on it and been in use for 3 weeks only help offer was for me to drive to Manchester some 4 hours away to take to the warehouse for them to look at it they did want what's app video of bike which I did just for them to say it's working yes it was but twisting handle on the side stand to show bike turn the back wheel is not test the bike has to be under load and putting load on battery and motor . Then they said has LCD screen got wet surely it's water proof but no only water resistant but they have now changed to water proof and said I could go and buy a new screen from somewhere there only £30 not right on a new bike be careful where you buy from that's all I can say now looking at going to small claims court my hand is being forced and when I said I would be sending a letter given them a chance to rectify the problem the accuse me of blackmail again have screen shots of all this I thought I would put that via WhatsApp and letter to give them ample time before I go ahead with any action

3. marraskuuta 2025
Oma-aloitteinen arvostelu
Yasyas-logo

Vastaus yritykseltä Yasyas

Dear Customer
Please note that you purchased the bike around 6 months ago, and as clearly stated in the product listing, the warranty only covers the motor for 1 year. After 6 months, other parts and issues such as electrical faults, screens, or wiring are not covered under warranty.

Despite this, we have continued to assist you by offering troubleshooting support and even inviting you to bring the bike to our Manchester warehouse for inspection and repair — which goes beyond our normal policy.

We assure you that we have followed all legal and warranty guidelines correctly. It’s possible that the issue is due to a loose wire or user-related factor, but without physically inspecting the bike, it’s difficult to confirm.

Please understand that purchasing a bike from us does not make us responsible for any damage or faults that occur outside the warranty period — which is 30 days for the rest of the bike and 1 year for the motor. We’ve tried our best to support you fairly and professionally.

Best regards,

Saanut 5/5 tähteä

Excellent Small Business & Great Communication

Quick delivery and efficient service, support was always available to help on WhatsApp ensuring easy contact between customer and business. The e-bike is very functional and great!

29. syyskuuta 2025
Yasyas-logo

Vastaus yritykseltä Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Saanut 5/5 tähteä

Yasyas Little Beast E bike

Yasyas Little Beast E bike. 15AH
Very pleased. Amazing value for money. The three power settings simply allow the rider to ration the power available at the twist grip. Peddles work as does the assistance to the pedals. I would not want to peddle this further than my front door to the pavement but the rider doesn't need to, just twist and go. The front light is good and a rear light can be purchased from anywhere. The brakes are good and stop me well. The main frame will hold a magnet so I doubt its aluminium as the web site claims but the bike is very well built. I am 69years old and can carry this bike over my threshold into the house every evening. If you live in a bed sit and are under 50 it would be ideal. If you want a road legal scooter size mode of transport this is it!

10. lokakuuta 2025
Yasyas-logo

Vastaus yritykseltä Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Saanut 1/5 tähteä

I’m very disappointed with the quality…(scammer) )

I’m very disappointed with the quality and condition of the eBike I received.

The first eBike arrived completely damaged — it had multiple scratches, some broken parts, and the electric supply wasn’t working at all.
Although a replacement was sent, it also turned out to be poor quality — it got a puncture during a normal ride, which is unacceptable for a new product. ( I have videos and image as proof ).
Moreover, Shit Customer Service. (Products are totally different as shown in tiktok, )

30. syyskuuta 2025
Yasyas-logo

Vastaus yritykseltä Yasyas

Dear Customer,
We appreciate your feedback. You first received a bike with minor scratches, and upon your request, we replaced it with a brand-new bike immediately.

After using the new bike for a few days, you reported that the tyre got punctured. Please note that this can happen when a sharp object from the road pierces the tyre — this is a normal road incident, not a manufacturing defect.

We want to clarify that the bike you received is exactly as advertised and meets our high-quality standards. We always aim to resolve customer concerns fairly and professionally. However, we cannot comply with unreasonable demands or false claims.

Our company values honesty, fairness, and customer satisfaction, and we have always provided reliable service and quality products.
Regards

Saanut 5/5 tähteä

awesome bike

Fast delivery awesome bike good quality and battery life.

29. syyskuuta 2025
Yasyas-logo

Vastaus yritykseltä Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Saanut 5/5 tähteä

Yasyas Little Beast

Bike is great team are great to deal with had one small problem with something I could not figure out and they was very fast to respond and sort out my problem in no time

3. lokakuuta 2025
Oma-aloitteinen arvostelu
Yasyas-logo

Vastaus yritykseltä Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Saanut 4/5 tähteä

Quick delivery good discount

Quick delivery good discount. Good solid bike. But some cosmetic damage to paintwork and the battery was stuck due to a slightly bent frame. Some oil and brute force sorted it. Some scratches but livable with.

29. elokuuta 2025
Yasyas-logo

Vastaus yritykseltä Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Saanut 5/5 tähteä

Little beast 14 inch folding ebike

Purchased the little beast 14 after trawling through all the different minibikes out there and this really is next level. Build quality is excellent, needed no adjustments, only basic assembly, it's powerful and nippy tackling some large hills quite easily, range is really good, done 19 miles so far on a charge and that's with hills and some strong headwind! Still has plenty of power left in the battery. It's really comfortable to ride and easy to store which is a bonus. I normally ride a marin custom build and this bike really has surprised me in so many ways. Highly recommend to anyone looking for a very reasonably priced sturdy ebike, and delivery was really quick too with good after sales response time. Many thanks to you guys. Would definitely purchase another product from yasyas.

2. syyskuuta 2025
Oma-aloitteinen arvostelu
Yasyas-logo

Vastaus yritykseltä Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Saanut 1/5 tähteä

I recently purchased a Yasyas electric…

I recently purchased a Yasyas little beast electric bicycle and was extremely disappointed with its performance compared to the advertised claims. The company claims 60 KM per charge, but I'm only getting barely 25 KM in real-world use - that's less than 35% of what they advertise. Additionally, while they claim the battery charges in 3-4 hours, it actually takes more than 5 hours to fully charge.

These aren't minor discrepancies - they're major false advertising issues that significantly impact the bike's practicality. When the two most important specifications are this far off from reality, it raises serious questions about the company's honesty. I cannot recommend this product.

15. elokuuta 2025
Yasyas-logo

Vastaus yritykseltä Yasyas

Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your disappointment with your Little Beast e-bike. We value every customer’s experience and would like to clarify a few important points.

The advertised range of up to 60KM per charge is based on ideal test conditions (flat terrain, eco mode, rider weight around 60–65kg, and minimal use of throttle). In real-world usage, factors such as rider weight, terrain, wind, riding speed, and level of pedal assist can significantly affect the range. This is why actual mileage can vary from one rider to another.

Similarly, the charging time of 3–4 hours is an average based on using the supplied charger in optimal conditions. A slightly longer charging time (such as 5 hours) can sometimes occur, especially if the battery is fully depleted before charging.

That said, we never want our customers to feel misled. Our goal is full transparency and customer satisfaction. We would be happy to review your bike’s battery performance to ensure everything is functioning properly and see if there may be any technical issues affecting the range. Please contact our support team at sales@yasyas.com so we can assist you directly.

We truly appreciate your feedback, as it helps us improve both our communication and our products.

Best regards,

Saanut 5/5 tähteä

Great bike

Great bike just what l wanted. slight damage in transport. Will hopefully last me a long time.x7.

25. heinäkuuta 2025
Yasyas-logo

Vastaus yritykseltä Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Saanut 5/5 tähteä

I just purchased E9 eBike from these…

I just purchased E9 eBike from these guys. Unbeatable price. Next day delivery. Well built. I can't stop riding it. I contacted them after to find out how to change Kph to Mph? They replied almost straight away with the solution. I can't say a bad word about the product or service. Thanks

10. heinäkuuta 2025
Oma-aloitteinen arvostelu
Yasyas-logo

Vastaus yritykseltä Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Saanut 5/5 tähteä

Great value for money

We had our teething moments to start but the sales team were very helpful and replied to emails promptly.

8. heinäkuuta 2025
Yasyas-logo

Vastaus yritykseltä Yasyas

Dear Customer
Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, pricing, and speedy delivery. Your recommendation means a lot to us, and we're glad you found the perfect electric bike at a great value. Enjoy the ride, and feel free to reach out if you ever need anything!
Best Regards
Yasyas

Saanut 2/5 tähteä

Disappointed: Weak Lock Caused Me to Lose My Bike

I purchased a G4 bike from Yasyas. First, I should say they delivered the bike to me very quickly, and I was satisfied with that part. However, the reason I’m giving a low rating is because the lock they provided with the bike was extremely weak. Unfortunately, the day after I received the bike, it was stolen.
I had already bought a separate lock for the bike, but when I opened the packaging and saw they had included a lock, I returned the one I bought, thinking I could rely on theirs. Unfortunately, the bike was stolen later that same day.
Considering the value and quality of the bike, they should have either provided a stronger lock or no lock at all to avoid giving a false sense of security. Because of the poor quality lock they included, I ended up losing the bike and, as a student, this has cost me around £450.

2. kesäkuuta 2025
Yasyas-logo

Vastaus yritykseltä Yasyas

Dear Customer

Thank you for your feedback and for acknowledging the prompt delivery of your YasYas G4 electric bike.

We are truly sorry to hear about the unfortunate incident of your bike being stolen. We fully understand how distressing and frustrating this must be—especially as a student who made a significant investment.

Please allow us to clarify: the complimentary lock included with the bike is intended as a basic deterrent and not as a primary security measure. We always recommend using a high-security D-lock or chain lock, especially in areas where bike theft is common. That said, we completely understand how receiving a lock in the package may have led you to believe it was sufficient for protection.

Your feedback is extremely valuable to us. We will review our packaging and product guidance to make sure we provide clearer communication about the lock’s intended use, so that future customers don’t face a similar misunderstanding.

Although we cannot take responsibility for theft once the bike has been delivered and handed over, we would like to offer you a discount or support on a replacement bike if you're considering purchasing another. Please contact our customer service team, and we’ll do our best to assist you further.

Once again, we truly regret your loss and thank you for taking the time to share your experience.

Warm regards,
Customer Service Team
YasYas Electric Bikes

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