Customer service a joke infact disgusting. Have left 6 messages and 1 email since Monday 2nd March and now 6th and still no acknowledgement. Would have been nice for someone to calle back as the ite... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Der Yard Force Mähroboter hinterlässt einen enttäuschenden Eindruck. Er bleibt häufig stecken und gräbt sich in den Boden, was den Mähvorgang stört und oft unterbricht. Zudem ist die Bedienung übe... Näytä lisää
I purchased a snowblower this year and was missing a couple of bolts. After contacting the company and providing a bill of sale and other information it still wasn't good enough. They still haven't se... Näytä lisää
Die Bestellung lief gut aber keine Sendungsnummer bekommen und auf E-Mails keine Antwort wann die Ware kommt. Keine Rechnung bekommen mehrere nachfragen nach der Rechnung blieben Unbeantwortet. Kein g... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Yard Force® is an internationally recognised brand with years of industry experience and knowledge, specialising in petrol, electric and battery-operated outdoor equipment. Full of unique and innovative technologies and ergonomic designs, Yard Force offers a comprehensive range of garden power tools offering reliability, durability and high performance.
Yhteystiedot
SUMEC UK CO LTD, UNIT B, ESCRICK BUSINESS PARK, ESCRICK, YO19 6FD, YORK, Yhdistynyt kuningaskunta
- info@yardforce.co.uk
- yardforce.eu
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Impossible to buy replacement parts and…
Impossible to buy replacement parts and the customer service is non existent. Do not recommend, they are cheap for a reason. Buyers beware
Servizio clienti Yard force inadeguato
Ho un robot tagliaerba easymower 260b che improvvisamente ha smesso di funzionare correttamente: si muove solo di pochi cm in avanti e indietro e poi si blocca. Il robot è in garanzia e vorrei attivarla per la riparazione ma non so come fare.
Ho provato a contattare il sito italiano ma non ci sono tra i contatti ne' indirizzo mail ne' numeri di telefono: solo un format che ho usato più volte per richiedere un contatto senza risposta fino a questo momento. Sto valutando se rivolgermi a una associazione di consumatori per tutelare i miei diritti.
Really poor customer service
I purchased the Yard Force135Bar Compact and Portable 1800W High-Pressure Washer with Accessories, Cleaner for Car, Patio & Garden, Orange & Black. I did not get to use the pressure washer due to the fact I noticed a large oil stain in the bottom of the box when I unpacked it, the plastic bag that the unit was packed in was also covered in oil. I reached out to Yard Force to ask if this was to be expected or whether the unit may be damaged. It's been 3 days and they have not answered my question, this doesn't speak well for their customer support so I decided to work directly with Amazon and do a return- refund, I won't buy another Yard Force product, will get my pressure washer from another company.
Wat een slecht product
Wat een slecht product! Handleiding die beter als rebus of kruiswoordpuzzel gebruikt kan worden. Voortdurend storing. Waardeloos, niet kopen!!
Yardforce (Coreservice)
Yardforce (Coreservice) - customer service is dreadful.
Bought a lawnmower from them a couple of years back. Over the course of the years, a wheel fell off (I fixed it) electric "key" broke (I fixed it), handle fell off (I fixed it) but the battery would not hold charge - I couldn't fix that.
Went to the website - the "Samsung designed" battery is no longer available. Strange - I though Samsung were big.
I eventually got hold of "Order and enquiry Chat Line" - after an hour, I got a reply. Offered a compatible. Eventually managed to find it. Got an email from them (at least this bit works) offering a 10% discount.
Got to checkout, entered the code - it didn't work. Asked about this on Chat Line. After half an hour, got a reply saying "Have I used the email address before"
I said "I have no idea- after 2.5 hours, I shall go somewhere else"
Terrible products and support
Terrible products, terrible support. Bought a robomower. Worked fine for a few weeks (but the controls and app don't really work). Contacted Yardforce support and got the worst services ever. 4 months of back and forth on emails, Shipped the mower back to them twice. Yardforce returned the mower back to me broken each time. Avoid Yardforce. Useless compnay.
Yardforce.eu schlechter Service…
Die Bestellung lief gut aber keine Sendungsnummer bekommen und auf E-Mails keine Antwort wann die Ware kommt. Keine Rechnung bekommen mehrere nachfragen nach der Rechnung blieben Unbeantwortet. Kein guter Service. Bis heute keine Rechnung
Great purchase
Bought a Yardforce SA650 robotic lawn mower. One of my very best purchases. Works really well and keeps my lawn neatly trimmed all of the time.
You still have to strim the edges unless you have concrete or slabs exactly the same height as the lawn at the edge, but a great time saver as well as keeping it looking good all the time.
Don't buy Yardforce lawnmowers (300 RBS)
Bought a Yardforce 300RBS..got it but I can't get it to work via the app (BT), so vital function don't work. The serial number is not registered/already in use.??? The supplier went bust after shipping it to me... Other European sales support of partner forwards your questions around in a circle and (maybe) respond every 2 weeks.
Latest: Now it's my problem, they tell me... It's my router/WiFi....
Thing is the damm thing only uses BT via 4G and has no WiFi, so even Yardsforce doesn't know their own stuff...
No guarantee (supplier is insolvent/went bust)
Manufacturer of EU sales/resellers give NO support, ask the same question over and over again and are slowwww to respond. Bought it in April... No solution yet.
If I was the manufacturer/Brand owner I would be mad, that other kill you brand
For me a serious waste of money and I recommend NONE of their products. No settings, no updates, no control.
My tip: Don't always believe YouTube endorsement that test 1 day.
My lesson: quality costs a little bit more but makes you happy on the long run.
Money down the drain... sensors don't work/can't be activated, but an excellent plow for my new garden instead of a lawnmower.
Yard force
Yard force, nieuwe lader gekocht, helaas . Laad niet goed op en nog steeds vele storingen van de maaimachine . Tip: niet kopen, behalve als je geld te veel hebt.
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