Yao Secret Arvostelua 

169
TrustScore 4/5 tähteä

3,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I have used the products for a while and like them. But then they sent me the wrong item and I needed to contact their customer services. Their customer services is non-existent. This pr... Näytä lisää

Saanut 1/5 tähteä

Yao secrets, de producten zijn prima. Helaas begin er niet aan je krijgt ongevraagd bestellingen thuis. Elke maand sturen ze automatisch producten af en halen het geld via paypal van je rekening af. I... Näytä lisää

Saanut 5/5 tähteä

Where have these fermented rice water bars been all my life?! Just a quick lather transforms my dry, frizzy coils with each wash. Now I flaunt the softest, bounciest curls that gleam with health thank... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I have a subscription to the shampoo bars. It has been the best product for my hair type - fine, straight, asian hair. I find my scalp health is better and my hair is much healthier with less breakage... Näytä lisää

Yrityksen tiedot

  1. Hiustuotemyymälä

Yrityksen kirjoittama

Yao Secret is dedicated to improving and maintaining healthy hair by way of cultural tradition. Inspired by the Red Yao Tribe, bringing you handcrafted natural hair care products made with ritually-prepared rice water in the Longji Rice Terraces.


Yhteystiedot

3,8

Hyvä

TrustScore 4/5 tähteä

169 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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3,8

Kaikki arvostelut

(169)

15 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Wow what a product

Wow what a product. It has actually saved my hair and I'm finally able to grow it out again. I have also started buying this for my family and friends.

The customer service is also great. My mail got lost on the way here and I got helped very fast and replaced my products without an issue.

Try it

5. maaliskuuta 2023
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Thank you very much for your feedback! We're excited to know that you like the bars!

Saanut 5/5 tähteä

excellent product and shopping experience!

Yao shampoo bar is amazing. I have many issues with my hair (thin, dyed) and very sensitive scalp. This shampoo makes hair look shiny and healthy and it's really kind with your skin (I've also tested as a face cleanser!). My daughter, who as long, thick, oily hair, is really satisfied too and she replaced all of her products with the bar.
It'm my third purchase and customer service is just lovely as their product. People in Yao staff are very kind and shipping is super fast

23. helmikuuta 2023
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Thank you very much for sharing your feedback with us! Your satisfaction is always our priority!

Saanut 5/5 tähteä

Prodotti fantastici

Prodotti fantastici! Sia lo shampoo che il Balsamo sono buonissimi Lasciano i capelli morbidissimi , lucenti e mi hanno ridotto la caduta a pochissimi capelli. Sono stra felice di averli provati anche se il costo è abbastanza elevato

19. helmikuuta 2023
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Grazie mille per aver condiviso il tuo feedback con noi!

Saanut 3/5 tähteä

Si consuma subito anche se è un buon prodotto

Ottimo prodotto il balsamo, lascia i capelli subito morbidi districando i noti e lucidi quando li asciughi.
Nota molto negativa si consuma subito, la saponetta si è assottigliata molto velocemente. Ho iniziato a usarlo a inizio febbraio, lavo i capelli 3 volte a settimana e già è quasi finita.. considerando il prezzo che non è low dovrebbe durare di più.

17. helmikuuta 2023
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Grazie mille per il tuo feedback! Siamo molto contenti che ti piaccia la barra del balsamo. Per quanto riguarda lo shampoo solido, tenerlo asciutto in un luogo con una buona ventilazione lo farà durare molto più a lungo.

Saanut 3/5 tähteä

Excellent concept and customer service, but my conditioner bar is bad..

Had a bit of trouble receiving my delivery but the customer support were so helpful and resolved it quickly. I absolute love the idea of bars, especially if you’re a traveller like me. The shampoo bar lathers amazingly, however my conditioner bar doesn’t seem to lather well at all… Every time I use it, it produces nothing. Not sure if this is how it’s supposed to be or if I’ve just received an expired/bad bar. I want to love this brand and repurchase but honestly the experience with the conditioner bar is putting me off.

13. helmikuuta 2023
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Hi Sarah, thank you for sharing your feedback with us! As for the conditioner bar, it's similar to other liquid conditioners, which means it doesn't lather like a shampoo. You just need to wet the conditioner bar, and gently rub it in your palms until you feel it creates a smooth liquid, then you can apply the liquid on your hair.

You can check out our bar tutorial via this link: https://yaosecret.com/pages/how-to-use-your-bars.

Saanut 5/5 tähteä

Incredible Yao Secret's Service... don't shush.

Customer service aside, who are just wonderful people.
Helpful, caring to your needs, kind....
The soap bars themselves have been the best hair care products I've ever tried.

I started in November 2022 and kept a personal diary for a few months (that's a bit wordy) - but that has been just to see if the products would make any difference to the the condition/state of my hair, in that short space of time.
I felt 3 months was ample enough time to see if the bars work their magic. And, oh my gosh....
What a difference!

Though I will say I had a few personal scalp issues before trying this brand, and all that was limiting my ability to have hair to be proud of using any other product.
It kept falling out... it was itchy, thin, dry, brittle and irritated.
So, hoping to do this right, I wanted get the utmost out of my soap bars and yes, to do this right, it's worth reading up on their website how to get the most out of Yao Secret.
And after reading the website's advice,
I learned furthermore what type of water I should be using, and then enquired with what water my supplier has where I live - it's moderately soft.
This Is Important. Because if you're prone to oily hair or have a hard water supplier, then you should find it easier to start off washing your hair with a baking soda rinse before shampooing.
So, I started using the baking soda rinse, because my hair was oily.
However, I panicked...
and I've only just started to come off doing that rinse now - it's February 2023. (So, perhaps I'll do the baking soda rinse again, if an odd occasion calls for it?)
but for now, I don't really need the baking soda rinse before every wash any more.
And I only occassionaly apply the ACV rinse after every other wash - also as advised.
*This is to balance my hair PH levels, they say*.
And then when I understood how exactly to measure the rinses correctly with warm water, I mixed them in a mug.
No plastic.
And I rinsed out the mug after every previous rinse.
I even love the way both soaps lather so well in my hands with just a sprinkle of water. And then with a quick rub and massage between my hands and scalp, I can feel the hydration just being soaked up by my hair.
I didn't even need any soap comtainers, they came inside the packaging. I like to hang them nearby my shower reasy for my next use.

And after starting Yao Secret in November 2022, I'm still finishing off my FIRST 2 bars.
They have lasted me for 3 MONTHS! Literally. I still can hardly believe it.

I'm so astonished at how much healthier my hair has become.
Really, wow! I'm just so pleased.

Side note; I towel dry my hair too. In fact. I have tried to be as natural as possible since I started using the bars, and that's made a great difference too.
Eating healthy...the works.
I just don't use a hair dryer or plastic.
But I do add essential oils to the ends of my hair every now and again, if they're feeling particularly dry.
They're good silicones.

And finally....there's the Yao grooming products, which have made such a difference to the quality of my hair, which I'm surprised by.

They're not like using just any other wooden comb, or hair pin, or plastic... pfft. If you have plastic hair grooming products, BIN THEM. Yao secret is worth it.

Side rant.......
On a final note I'll just say that I never write reviews. This is my second ever. I only review products when I think they're worth a good shoutout.

And this is not like any other advertisement, community or company.
They really care. They keep their promises.
Other ads just make people more vulnerable and skeptical when they promise this and that, or it your money back. Blah blah...
And I had wasted a lot of money on expensive products before Yao, and all of it was all just *incompatible rubbish* for my hair.
I won't say their brand names to protect their and my privacy.
But I will say whatever products your using, and if you're thinking of changing it, DO. For of whatever reason? Do try Yao Secret.
I did, and I've never felt so proud and happy with my hair.

And.... they're affordable.

Anyway, thanks for taking the time time to read this. And I hope you do consider everything I've said.

9. helmikuuta 2023
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Thank you very much for your long review, Gemma! Your satisfaction is always our priority!

Saanut 5/5 tähteä

Hair felt stronger and curls became…

Hair felt stronger and curls became more defined. No scent which I like. The little baggies keep all the pieces together as it gets smaller and crumbles, very clever. I'd love to buy this again.

6. helmikuuta 2023
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Thank you very much for your feedback!

Saanut 5/5 tähteä

Just fab!!

I have been using Yao Secret for 3 weeks now and I am truly impressed. I have terrible hair, curly and thin, very weak, really hard to take care of. In the past I used a lot of products, masks, foams, serums, you name it. I am now using only the shampoo and conditioner bars, which are fairly simple to use. Not only I need to wash them less frequently, but I don't need any additional product to keep them in shape. Cannot recommend it enough!

1. helmikuuta 2023
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

We are super glad to know that our bars have helped you, Anna! Thank you very much for sharing your feedback with us, and please keep us updated on your hair care journey.

Saanut 4/5 tähteä

Fast shipping but shampoo bars are very small

The shipping was quite fast keeping in mind I'm in Barcelona but I thought that the shampoo soap bars would be bigger. If you want to give it a chance, do it because they last for long time, they work properly and they have a pleasant smell but if you want to save money just try a usual shampoo that provides the same good results.

24. joulukuuta 2022
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Thank you very much for your feedback! The bars are not saponified and don't contain any soap. The bars last as long as normal liquid shampoo and conditioner and can last around 30-40 washes.

Saanut 5/5 tähteä

Great products

Great products! I bought the shampoo, conditioner and the rat tail comb. They delivered the products to Germany within a few days, which is a plus.
About the shampoo:
It makes my hair really soft and kind of stronger/thicker (I always experience this with high-protein products). What really surprised me is that almost NO HAIR is falling out when I use this shampoo. I usually have a lot of hair loss especially on wash day and when I am combing my hair, so this made me really happy. At the same time it makes my wavy hair a little more straight. The shampoo is not really „strong“ so I have to use a lot and be really thorough when washing my hair. Since the cleansing effect is not as strong as with my usual shampoos I am still washing my hair with my usual shampoo once a week - so I am slowly getting my hair used to the new product. It has been a few weeks now and it works. My hair is getting used to „weaker“ shampoo.
About the conditioner:
It is a great product. I don’t have much to say about this. I always apply it to the ends of my hair and it does it‘s job. German winters get pretty cold and I usually get split ends in the winter, which does not happen now and I am guessing it is because of the conditioner.
About the comb:
Also not much to say about this. It is as I expected it to be. It’s really great for styling hair.
Overall: I really love this company and I have used home made rice water before, so I was so happy when I found these products. The products are great for my hair and I will definitly buy them again!

29. marraskuuta 2022
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Thank you very much for your detailed feedback, Arianne! Please keep us updated on your hair care journey!

Saanut 5/5 tähteä

Their customer support is A++ I ordered…

Their customer support is A++ I ordered the hair kit which got lost in transit, they asked me to wait few days and if by the end if the week the tracking hadn't updated they would ship the same product... I waited 3 more days and got in touch they were actually about to email me so it shows they kept track of my order and were quick to reship. When my package arrived I recieved a follow-up email next day asking If i received my order...that's good customer service...now I just can't wait to test the soap bars

7. joulukuuta 2022
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Thank you very much for liking our customer service, Kelly!

Saanut 5/5 tähteä

yao secret

j'ai trouvé se site par hasard sur facebook et j'ai regardé si il y avait pas arnaque hé bien non ils ont super bien ces barres de shampooings rend de beaux cheveux depuis je les perd plus j'en est profité pour une nouvelle commande je recommande

22. marraskuuta 2022
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Merci beaucoup pour votre soutient!

Saanut 5/5 tähteä

Third bar purchased

Third bar purchased. So 3 months use with just using the bar hair soap. And it feels great! Hair feels thicker, soft and clean! Not oily nor dry. Excellent product!
-Thanks

20. marraskuuta 2022
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Thank you very much for your feedback!

Saanut 5/5 tähteä

So far so good

So far so good , definitely can see a difference in my hair , it's growing a little faster and healthier. I've been using both bars for 3 weeks now so really looking forward to the next few months. The foaming nets are weird at first but they actually do work. Very happy so far xxxx

16. marraskuuta 2022
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Thank you very much for liking our bars, Lisa!

Saanut 5/5 tähteä

My experience, 1 month of using

After rinsing the shampoo out, my hair felt clean but still soft. The conditioner leaves my hair also very well. Overall the products clean your hair gently, leave it moisturized and easy to comb. In dry state my hair doesn‘t feel „extra clean“ and stressed, but soft and kind of nourished. My scalp is sensitive to shampoos and can get irritated. After rinsing and drying my hair my scalp doesn’t feel dry at all. Will purchase again. 🙌🏼

4. marraskuuta 2022
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

We're excited to know that the bars have helped you improve your hair quality! Thank you very much for your feedback!

Saanut 5/5 tähteä

Incredibly glad to have found this brand!

The shampoo and conditioner are just immaculate. My hair feels rejuvenated!
Everything about them depicts authenticity and being organic. I love the bar form since it's much more suitable for traveling too, and because it reminds me of the good old days.
Totally recommend!

1. marraskuuta 2022
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Thank you very much for your kind words! We're glad to know that you love the bars!

Saanut 5/5 tähteä

Best Shampoo and conditioner I've used…

Best Shampoo and conditioner I've used so far, I changed my Shampoos and conditioners a hundred times, but they never really improved my hair. After I bleached my hair blond, it took me forever to get my hair in a healthy state again. After washing my hair 3 times with these products, I saw a huge change! my hair got lighter but felt so much thicker. I have North African hair and can get pretty dry after washing my hair, but that didn't seem to be the issue with these Yao secret Bars. I do apply some oil afterwards, but that's just aftercare.
Extra info: I wash my hair only with shampoo if it's getting too dirty, so that's about 1-2 times a week, When washing I apply shampoo 3 times and conditioner 1 time. Been using the same bars for 2 months now.

2. marraskuuta 2022
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Thank you very much for your detailed feedback, Charry!

Saanut 5/5 tähteä

Nature is the answer for my hair

I was impressed with the speed of delivery, I received the shampoo and conditioner. I am very happy with this ecological choice, the ingredients are of the highest quality. I had a lot of dandruff and often the products in the pharmacy made my hair dry, since I have been using this shampoo my hair is clean, thick and shiny. The conditioner makes the hair very easy to comb, nourishes it but leaves it clean and light. I'm very satisfied, my hair changed in 13 days, and I used this product just tree times, that's impressive.

18. lokakuuta 2022
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Thank you very much for your feedback! We're excited to know that your hair is getting better and better!

Saanut 5/5 tähteä

The best hair care products I have ever tested

I have received the Hair Care Treatment and it's a no match to my previous hair care products, I used to lose hair but now with the Hair Care Treatment my hair is strong and healthier than ever before.

The customer support is also very good.

Yao Secret is becoming more and more one of my favourite companies.

6. lokakuuta 2022
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Hi there,

Thank you very much for your kind review. Your satisfaction is always our priority!

Saanut 3/5 tähteä

Maybe not the best option for oily scalps

I wish I could recommend this product, but unfortunately it did not work for me. My scalp is on the oily side and the shampoo bar just wasn’t enough to clean it properly.
I tried to stick with the product for almost three weeks, since change always takes time and the hair needs to adjust, but to no avail. I’ve developed dandruff and my hair started falling out at alarming rate. My hair always felt greasy and unclean, no shine or happy thoughts. I am back to my old shampoo now and all is well again.
For what it’s worth, I had no issues with either the lack of lather or the bars falling apart as the other comments mentioned

22. syyskuuta 2022
Oma-aloitteinen arvostelu
Yao Secret-logo

Vastaus yritykseltä Yao Secret

Hi there,

Thank you very much for your honest review. We're sorry to know that our bars didn't work out for your hair, good luck with your hair care journey!

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