Y and S Marble LTD Arvostelua 

We recently had our aging and water damaged worktops replaced by Y and S Marble. The first thing to say is that the final product does look excellent - high quality and well installed, however the process was incredibly opaque and frustrating:
- On several occasions we asked for an itemised invoice as we wanted to make sure we knew what we were paying for, and that they had included the new sink we had agreed with Musa, who came to take the measurements. Whenever we asked for this, we were just sent a schematic showing the worktops.
- On day of install day, the team were over an hour late with no explanation, and the person we rang to ask if they were nearby didn't seem to know when they might be with us. When they arrived, they had forgotten the new sink. At the end of the process, they told us that they could bring the sink tomorrow if we got a plumber in in the meantime to install the tap and reconnect to the mains, and that they also weren't able to reconnect our gas hob cooker as they weren't certified gas safe. This meant as they left us on the Wednesday evening, we had no hot water anywhere in the house, no kitchen sink, and they hadn't reconnected our electrics either, leaving plug sockets dangling from the new splashback. We have a small baby so this was far from ideal. When we raised this with the team, they said it wasn't there job and we needed to speak to the office.
- We spoke to the office the next morning who said those jobs weren't their responsibility and we hadn't agreed that in advance (which was why were trying to get an itemised invoice so we could be clear what was included in the price). They would find us a team to come and fix it, but they were unable to do so until the next day (and at extra cost). This meant we were without hot water and a kitchen sink for the best part of two days.
- The team who came on the Friday installed the sink and dealt with all the issues, however we later discovered that they hadn't reconnected our dishwasher, leaving it with a fault. We later worked out how to solve this, but I do feel that issues such as this shouldn't have been left unresolved - not everyone would be able to fix this themselves.
We are pleased with the final result, but the level of stress caused by the lack of communication was really high. I would advise anyone using Y&S marble in the future tries to get that initial itemised invoice as it would have saved a lot of issues.

Do not use this company.

The whole company are a scam, they don’t know how to provide a service. They take your money and leave.

Go elsewhere and stay away from them.

I first used Y&S Marbles in 2018, when they did an outstanding job on our kitchen. After such a positive experience, I had no hesitation in using them again in 2026 for another kitchen, and once again, they did not disappoint.

The service was excellent from start to finish. They had a fantastic choice of stone, and their friendly advice and recommendations helped us make the right decision. The gentleman who came to take the measurements was extremely professional and thorough. The equipment he used was very impressive, and it gave us complete confidence that everything would fit perfectly.

From measuring and choosing the stone to having the worktops and splashbacks fully installed, the whole process took just one week. The fitters were polite, tidy and took real pride in their work. The finished kitchen looks absolutely beautiful, and the quality of the workmanship is excellent.

A genuinely professional and reliable company with great people and outstanding customer service. I would happily use Y&S Marbles again and highly recommend them.

An excellent job once again, thank you.

From the very beginning, choosing a natural stone worktop was a long, emotional, and sometimes stressful journey. Looking back now, I can honestly say it was one of the best decisions I’ve ever made—and every moment of the process was worth it.

What the team created in my kitchen yesterday is nothing short of a masterpiece. The beauty of the stone, the flawless installation, and the incredible attention to every single detail have completely exceeded my expectations. I have very high standards and an extremely critical eye, so I rarely say this—but the result is absolutely perfect.

A special thank you to the installation team for their exceptional craftsmanship and professionalism. Their skill and passion are evident in every detail. I would also like to thank Abi for the outstanding communication, patience, and support throughout the entire process. From start to finish, the customer service was impeccable.

If you’re looking for true luxury, uncompromising quality, and a company that genuinely cares about delivering perfection, look no further. I recommend this company with complete confidence—100%. They have transformed my kitchen into something truly breathtaking.

Where do i start, this is not good place to pay, some gangs operating, they will take your money for Calcutta gold and deliver some Chinese knock off and when you ask for what is this, they threaten you, they also said they will smash whole marble in my house when I complained this is not what i paid for.

So avoid these gangsters. They wont give you any invoice and ask you to pay cash or to someone personal account.

Wow great product easy ordering friendly staff very professional my kitchen looks great thanks to Y&S marble i have no problem recommending this company you won't regret it.

Great finish and selection of products. Templating to install took about a week. Quoting was very quick and Joe was helpful. Thank you

The team was very professional; they measured the kitchen with a very advanced 3d laser device, and the result was wonderful. The new worktop looks excellent, and the workmanship was perfect, and very fast (under 2 hours to install)! The whole ordering process was quite seamless, with less than one week between ordering and installation. Highly recommended!

I would AVOID y&s marble and their sister company isomarble.co.uk who payments are taken by.

Y&S claim to have superior digital measuring and better cutting facilities, claims Amit made to us. They took on the job knowing it was quite some distance from their base.

The person that came to measure didn’t even bring any equipment and used a plank of wood to measure. He was clearly inexperienced. This was not the digital measuring we were promised. I raised concerns with Abi and she promised the fitting would a high standard. The same inexperienced person was sent to do the fitting, they reversed their van into our gutter causing damage and also damaged our kitchen units during fitting. They arrived late and by the time they finished it was late in the evening.

Abdul wanted us to confirm on the spot we were content without proper inspection and forced us to pay in full, otherwise they would not leave our property. This was intimidating and we have children.

The cut and fit was not right, edges untidy, silicon was messy, the tap hole was cut in the wrong place and the sink cutout was too small. I complained and they promised to rectify. Another more experienced fitter was sent to rectify the issues but it was still not done right.

This began a long back and forth where they tried to pass me from pillar to post, ignored me and tried to blame me for their poor service. We had paid over £3k. They promised to come and rectify the sink but that it would take months and said they would not be held accountable for any damage. Again they failed to do this so in the end I asked for a partial refund however what they were offering wouldn’t cover the damage or cover the cost to replace the sink slab. In the end I lost any confidence they would resolve, therefore I got a partial refund through my credit card company. Please avoid this company as they are just after your money and not interested in doing a good job.

My whole experience with Y&S Marble has been very disappointing. I placed my order for worktop and splashback in November 2024, it was supposed to be fulfilled within 1 week, but it eventually took 2 months. Bear in mind this wasn’t cheap, I paid £2.5k total.

At first they produced the worktop of a wrong thickness, contrary to what has been agreed in writing. They agreed to re-do the order but there were delays in supply, so I had to wait for initial few weeks. Then they sent their guys to take the measurements again, “to make sure there are no mistakes”. However, when the items arrived the second time, it turned out that there was a major mistake again - this time the cutouts on the splashback were done in a wrong place.

Communication process was at times appalling, like "we'll get back to you tomorrow" and then i don't hear anything for a few days, so I had to continuously chase for updates.

In the meantime this was delaying the completion of my project, I lost money as I had to move other renovation works a few times and lost deposits paid to my installers. Not even to mention that I’ve not had a kitchen all this time which has resulted in a great deal of personal inconvenience.

It's a shame the process was managed so badly, as when the worktop was installed the craftsmanship was actually good - this is the only reason i'm giving higher than a 1star review.

Third time I’ve used this company at various property’s and every time they deliever a very professional service from sales with Amit and his team extremely happy with there product and installation

Very urgent and aggressive when it came to payment. The guys couldn’t leave until payment was made. Very limited English too

I am so pleased that I chose this company for my quartz worktop and splashbacks.
I mainly dealt with Amit over the phone and via WhatsApp. He is very professional, he answers any queries straight away. Abdul came to take measurements, he was very knowledgeable and professional. The whole process took a week between measurements and fitting.
Rrafat who came with his young apprentice was absolutely fantastic, he sure knows his stuff. I would highly recommend this company.
I plan to use them again for my bathroom.
I chose Calacatta Gold.

Very disappointing service I've recieved fron Y&S
pick up a bit of quarts from the factory all paid ect wait for 4 hours before they load it in my car ,when took it out at home it was horrible to see ,surface was like milky patches everywhere ,,the sides and the rounded profile was not even polish .
called them they pretend I should have checked it before leaving the factory ,anyway after a long argument ,suppose they done a favour to me to bring it back and will be replaced .
Because payment was already made I had to be a bit calm with them ,because they were trying to blame me for this piece.
Tried to get even petrol money with them ,but they refuse .
Took it back again drove 40mls one way waste another Saturday all on my cost .
Got the second piece ,exact like I was expecting .
So be carefull people don't pay any penny to them until you are fully satisfied ,please check your item thoroughly in day light until loaded or delivered without any issue

Good price, good material and were always on time.

Ala and the team were fantastic. After asking for a quote online, we went to the workshop and they found us the perfect offcut for our bathroom countertop. We're really pleased with our new Dekton worktop and at a great price too because it was an offcut. Thank you to all the team for taking the time to help us find just what we were looking for!

Needed a piece of offcut for a small project. Company were very friendly and accommodating. They have a wide selection of Granite, Quartz and Marble at reasonable prices.

very good variety! the service was exceptional, quick response and installation is clean and beautiful.

Absolutely excellent. Great price and the whole process from beginning to end was incredibly fast. They were also very communicative. Would highly recommend.