Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I have been using xooms for awhile (2021 to now, 2024?) and have enjoyed it. Occasionally the service will buffer or video on demand won't work but the providers are pretty responsive. You have to be... Näytä lisää

Saanut 5/5 tähteä

downloaded everything and still wasnt getting any channels. frustrated i called in and Liz assisted me with trouble shooting uninstall reinstall vpn etc everything and still nothing. Liz's patience...... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Took the money and the service went down a week later. Promised to move everyone to a new temporary server, now they say they can't accommodate everyone because of money out of their pocket. So it's o... Näytä lisää

Saanut 5/5 tähteä

All I have had is excellent service from Xoomtv. They seem to be streaming all the execrable standards of cable and satellite combined. Generally, I really like Xoomtv and am very happy with the quali... Näytä lisää

Yrityksen tiedot

  1. Internetpalvelujen tarjoaja
  2. Internet-palveluntarjoaja
  3. VPN-palvelin
  4. Verkkopalveluyhtiö

Yrityksen kirjoittama

Providing seamless and excellent services to anyone in need of streaming services


Yhteystiedot

3,5

Keskitasoinen

TrustScore 3.5/5 tähteä

22 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Mostly positive experience

I have been using xooms for awhile (2021 to now, 2024?) and have enjoyed it. Occasionally the service will buffer or video on demand won't work but the providers are pretty responsive. You have to be a little tech savvy to understand why it might not work. Sometimes its your internet, or firestick, or tivimate, or the VPN. Understanding how to troubleshoot these issues on my own has made it 100x more valuable than paying for cable. I will definitely keep using it...

4. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

So I'm on your web page

So I'm on your web page, clicked on contact service......................
no service. So not sure if I trust that you will provide the service I pay for. Any chance I can get a response? If not then I guess I was right.

8. syyskuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Made the mistake of paying for a year…

Made the mistake of paying for a year sub. Used it twice for a short period of time (minutes), but its always down, unable to login. Now trying to either get my money back or to get them to fix it, loads of messages and replies far in between with nothing to actually fix it or answer my questions. Avoid at all cost.

28. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Took the money and the service went…

Took the money and the service went down a week later. Promised to move everyone to a new temporary server, now they say they can't accommodate everyone because of money out of their pocket. So it's ok to collect from customers when there are no issues, but should problems arise, "we can't help you". Sounds like an insurance company. 3 years and now they are walking away from their commitments by washing their hands and starting over again. Shameful business model.

28. toukokuuta 2023
Saanut 1/5 tähteä

Constant buffering/Excuses/English programs get last priority

Constant buffering, shows and movies not updated. I would have to reach out to their tech support almost weekly with issues, the buffering happened on the weekend the most busiest times and their server probably couldn't handle it , (it wasn't my device because during the week no issues). They say they have the latest shows and when I say they don't have all the episodes uploaded they will say our speciality is live tv, then live tv does what...constantly buffers! I've spent hours dealing with them...stay far away! Support tickets go unanswered and you have to constantly reach out to them. The worst is to see the latest movies in available in usually arabic but never english when they were/are english based movies...made no sense whatsoever. Improve your service instead of trying to punish customers who point out issues! oh and the other reviews are probably fake......response to their reply... this is the fastest i at all you have ever responded...should i submit the transcripts showing the failure to respond. You fail to mention I had a one month subscription and then renewed to add more connections, during that time all the issues happened. You then again try to blame me for connection issues when the support ticket clearly states they were able to replicate the problem on their end also. Poor excuse for an iptv. How is not having updated programs a user issue? Ridiculous. A 520 error is a server issue on your end.

23. helmikuuta 2023
Oma-aloitteinen arvostelu
Xoomstv-logo

Vastaus yritykseltä Xoomstv

Thank you for your review however, we need to point out that every single time your request was received it was responded to. You subscribed with us since last year and the choice to renew your subscription afterwards was solely done by you.
Unfortunately, we cannot control issues that emanate from the user's end which they refuse to sort out by observing our recommendations, and we do our best to fix the ones that originate from ours. We wish you all the best in your endeavors.

Regards,
Amanda

Saanut 5/5 tähteä

I've tried a few IPTV services and this…

I've tried a few IPTV services and this one seems to be the best yet. I read about you on troy point.com. Glad I did!

11. kesäkuuta 2022
Oma-aloitteinen arvostelu
Xoomstv-logo

Vastaus yritykseltä Xoomstv

Hi VK,

Thanks for the review! Hope you continue to have a great time with us.

Regards,
Amanda

Saanut 5/5 tähteä

Patience....

downloaded everything and still wasnt getting any channels. frustrated i called in and Liz assisted me with trouble shooting uninstall reinstall vpn etc everything and still nothing. Liz's patience.... i'm a senior. she stayed communicating with me until we tried everthing. her last resort was install smarters pro by itself and BINGO! it worked. thanks again Liz for being patient with this senior. xoom..... Liz is a keeper!

2. maaliskuuta 2022
Oma-aloitteinen arvostelu
Xoomstv-logo

Vastaus yritykseltä Xoomstv

Hi Betty,

Thanks for the review! Your patience during the whole process is also greatly appreciated.

Hope you keep having a great time with us.

Cheers,
Amanda

Saanut 5/5 tähteä

Amanda is a superstar. Great service

I recently had a login issue and addressed it via xoomstv support on telegram. Amanda is an absolute superstar and I hope she gets the recognition she deserves! She addressed my issue within minutes and went out of her way to address all secondary questions. She was so helpful, I subscribed to an even longer package as this was probably the most enjoyable exchange I’ve had with customer/tech support online. 5/5/ stars. The service is great and the support is even better.

5. joulukuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

New to this service

I contacted support on Telegram for a free trial which was set up within 30 minutes....
Been on the service about 3 weeks and apart from a few EPG issues the experience has been fine. I am keeping my backup service for now while I see how this plays out for me and if I want to stick with them long term....

17. marraskuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Good and reliable service

I've been using the service for the past 3 months and I must say it is the best I have used, I've had little to no issues with their service even when there is, it is quickly resolved, I definitely will be extending my sub with them.

17. marraskuuta 2021
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

No customer service

Gave them another chance still no reply
Honestly the positive reviews they have got has to be fake. Absolutely no customer service.

17. syyskuuta 2021
Oma-aloitteinen arvostelu
Xoomstv-logo

Vastaus yritykseltä Xoomstv

We replied your initial message weeks ago which was ignored even though it was read. No other request was submitted to us from your end since then and as of now we're unable to process any due to the false claims you posted on our group. As well, we can see you have had no positive review about any business on here and would be flagging this one.

Regards,
Amanda

Saanut 5/5 tähteä

Going for another sub 3 months this…

Going for another sub 3 months this time after testing in the past month. Service is very stable for the most part & issues resolved quickly by the team. I just hope it stays this way 👍

30. elokuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have not been with them long but…

I have not been with them long but first impression was very good. Purchase was easy and they already use my favorite streaming app. One connection per device for optimal streaming but they have options for more....

4. kesäkuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Could not ask for better service

Could not ask for better service. 99% uptime, quick support and affordable plans. I definitely plan to stick around after my 3 months subscription ends if the service stays the same

2. kesäkuuta 2021
Oma-aloitteinen arvostelu

Onko tämä sinun yrityksesi?

Aktivoi profiilisi voidaksesi käyttää Trustpilotin ilmaisia yritystyökaluja, ja pääse lähemmäs asiakkaitasi.

Hanki ilmainen tili

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin