Your Essential Shop Arvostelua 

735
•
TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I had to wait 2 weeks for the item! After 1 week they said they was awaiting stock, should have said this when ordering! Waited another week and they said it’s now in-stock and sent out! Communication... Näytä lisää

Saanut 5/5 tähteä

Quick delivery, well packaged, the deluxe wheelchair cover is even better than expected from the description. A waterproof apron design with robust elastic at top and bottom. The bottom can fit over w... Näytä lisää

Saanut 5/5 tähteä

I bought a purple wheelchair bag for my daughter. It arrived in lightning fast time firstly. Secondly, it's was wide, which was an excellent match for her wheelchair. Thirdly, it was wonderful valu... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Easy to order and speedy delivery. Only issue was when trying to navigate the website because although there were other items I required, because the views were blocked by icons which couldn't be... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Apuvälinetoimittaja
  2. ja myös
  3. Vammaisapuvälineiden toimittaja

Yrityksen kirjoittama

At Your Essential Shop we offer a broad selection of mobility aids and daily living aids for both short-term and long-term needs. Our product range spans from bathing aids to wheelchairs and everything in between, catering to diverse requirements. Our mission is to provide individuals with products that enhance their quality of life and make daily tasks easier. As proud stockists of Flexyfoot walking aids, as seen on Britain's Got Talent, we ensure our customers have access to innovative and reliable solutions for their mobility needs. We are here to help you! If you have any questions or queries, please contact our friendly customer service team on 0800 009 6937 or email support@youressentialshop.co.uk


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

735 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,1

Kaikki arvostelut

(735)

77 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Dispatch very soon after order

Dispatch very soon after order. Received 3days after ordering.

14. elokuuta 2025
Your Essential Shop-logo

Vastaus yritykseltä Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Saanut 5/5 tähteä

Grab rails, brushed steel finish are good quality and heavy

Grab rails, good quality as expected.
Delivered within a several days, as stated. No screw fixing, my fault for not reading description properly.

11. elokuuta 2025
Your Essential Shop-logo

Vastaus yritykseltä Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Saanut 1/5 tähteä

Do not use this company

No one answers your emails. No one answers your phone messages and no one answers the phone. Item didn't arrive in time so need to send it back its in the box untouched unopened just cant get anyone to speak to. Think they've blocked my No. Just one occasion phone was answered on friday promised they'd sort it with the boss mon yesterday after numerous attempts the phone just cuts off No one answering. Would not recommend you buy from this company beginning to think the good reviews are fake.

11. elokuuta 2025
Saanut 5/5 tähteä

Exactly as described

Exactly as described. Fitted over my bath perfectly.

11. elokuuta 2025
Your Essential Shop-logo

Vastaus yritykseltä Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Saanut 5/5 tähteä

It was easy to use the website

It was easy to use the website, prices were good and delivery was exactly as detailed. An excellent service.

11. elokuuta 2025
Your Essential Shop-logo

Vastaus yritykseltä Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Saanut 1/5 tähteä

Not received my krder

I ordered a pair of crutches on 6th August. I haven't received an email with tracking info. I have tried ringing the company 3 times now and it just cuts you off after a few rings. I have also emailed them twice and haven't had a reply.
Does anyone know how to get an answer from this company.
I ordered something from them a few months ago and didn't have any problems.
I need to know when I will get my order.
Thanks

18. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

No communication

I placed an ordered on 5th August and received confirmation. Since then I have not had any notification of despatch or any information regarding a delay in receiving goods. I have emailed three times and tried to telephone, but got cut off each time.
I will not be ordering from this company again!

5. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Easy to find what I wanted

Easy to find what I wanted. Really competitive prices, and prompt delivery.

8. elokuuta 2025
Your Essential Shop-logo

Vastaus yritykseltä Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Saanut 2/5 tähteä

Received a damaged and non working item

Well I start off with a purchase item a bath rail grabber, it came box was OK but the item seemed like it was used as the white paint was all chipped and scuffed, I mentioned that in a email, they replied with they don't send out second hand items ok but it was clearly damaged before packaging.. plus the item was way to big to fit my standard size bath I even tried to put some rubber on the sides that clamp on the bath but it was completely useless I emailed them again but all they done was sent a email with a code that I have to print but I haven't got a printer so they said go and find a post office which prints it, nearest one to me is miles away. I have no transport and taxi there and back would cost way more than the item.. I've told them that and no response so all I got is a damaged and none working item the company is bad

6. elokuuta 2025
Saanut 1/5 tähteä

Absolutely horrendous. Do not use this company.

Absolutely horrendous. Do not buy from this company!
I ordered crutches from here because of significant pain I have been having walking. The website states "FAST" Shipping which is exactly what I needed as I require them urgently.
It's now been 8 days since I ordered, I haven't recieved the crutches or any Shipping details even. I have emailed twice with no response and we have rang them about 8 times but the call disconnects after 4 or 5 rings every single time.
Any company that would treat vulnerable disabled people buying medical necessities this way is a total disgrace.
I am going to have to contact the payment place to try and request help to get my money back.
I feel completely scammed. I am so upset that they have done this.

8. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

G9d crutches

The crutches seem really good, much more comfortable for my hands and sturdy.easy to order by phone and arrived promptly next morning.
Well done.

7. elokuuta 2025
Your Essential Shop-logo

Vastaus yritykseltä Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Saanut 5/5 tähteä

Delivered on time and kept updated.

Delivered on time and kept updated.

25. heinäkuuta 2025
Your Essential Shop-logo

Vastaus yritykseltä Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Saanut 5/5 tähteä

Fantastic choice and service

This company have a great range of options with quick delivery and fantastic prices and service.

24. heinäkuuta 2025
Your Essential Shop-logo

Vastaus yritykseltä Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Saanut 5/5 tähteä

Quick delivery .

23. heinäkuuta 2025
Your Essential Shop-logo

Vastaus yritykseltä Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Saanut 1/5 tähteä

They take your money but don’t send the order!

Ordered a toilet frame seat 8 days ago no confirmation email was sent but my payment taken. It hasn’t arrived and I have emailed and used the chat service without reply. The 0800 telephone number rings about 5 times then cuts out so there is no way of contacting them. This is at worse a scam site at best a shambles do not buy from them. I will be contacting Trading Standards!

6. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Easy to order and speedy delivery.

Easy to order and speedy delivery.

Only issue was when trying to navigate the website because although there were other items I required, because the views were blocked by icons which couldn't be hidden, I Gave up in the end as too much time was being wasted.

Just a Shane that's all.

29. heinäkuuta 2025
Your Essential Shop-logo

Vastaus yritykseltä Your Essential Shop

Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.

Saanut 1/5 tähteä

I cannot get through to the company

I cannot get through to the company.
Ordered an item under standard delivery, should have received it by now but it hasn’t arrived.
No reply to emails and queries sent and if you phone it cuts off after 4 rings.
Beware they could be a sham.

30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Good tray but poor cushion

The tray itself is fine but the cushion is under-filled and, above all, does not attach securely to the tray. The small Velcro tabs on the cushion simply don't fit the tray.

22. heinäkuuta 2025

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