We ordered two blind one came damaged by the carrier, I then phoned the office and spoke to Chris who was very helpful and resent the replacement blind out in good time, he also kept me updated w... Näytä lisää
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Purchased Allusion blinds in Horizon Pewter from Blinds Direct. Great easy to use website,quick Delivery time ,packaged extremely well & had noted packaging for both left /right panels.Price also v co... Näytä lisää
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As a returning customer I can highly recommend this company, their products and their customer service team. Sadly on this occasion when we opened the package containing the “ head rail” we saw t... Näytä lisää
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These guys... honestly, their patience with my endless enquiries is commendable. The blinds arrived and are absolutely spot-on (thanks mostly to my expert measuring!) but no, seriously - the product a... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Your Blinds Direct is a nationwide manufacturer and supplier of bespoke window blinds. Based in Leicestershire, we have 30 years of experience in delivering premium quality window coverings at affordable prices. As manufacturers, we’re able to cut out the middleman to cut down on costs. We employ premium-quality materials and high standards of craftsmanship in our products, but we’re able to sell them at competitive and affordable prices. All our products are made-to-measure and hand-crafted to the exact requirements of our customers. We have a huge selection of blinds styles, materials, and designs readily available. Browse our website today to find the perfect product for your needs. You can also read our blog, and check out our Instagram, Pinterest for some inspiration. One of our core values is to use ethical products and suppliers in our operations. For example, investing in long-term green solutions for our manufacturing process. As a small, family-owned business we also strive to support other UK businesses wherever possible. Your Binds Direct is a member of the British Blind & Shutters Associations for over 2 decades. As one of the market experts in a blind industry, we gained the reputation of a reliable and trustworthy company.
Yhteystiedot
., Yhdistynyt kuningaskunta
- 0800 029 1678
- support@yourblindsdirect.co.uk
- www.yourblindsdirect.co.uk
4,7
Erinomainen
167 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent rollers - perfect for my needs
Another set of blinds ordered that were perfect for my needs and a great price. Thanks a lot Your Blinds Direct.
27. huhtikuuta 2026
Vastaus yritykseltä Your Blinds Direct
Return customers are our favorite type. We're glad the Blackout Roller blinds were an excellent solution. Come back anytime.
No fixings with bathroom roller blinds.
Order for bathroom roller blinds arrived without fixings. On enquiry, was told that it is an "industry standard" not to provide fixings.
This is not my experience; Your Blinds Direct is the first supplier I have used that do not to supply fixings. The roller blind brackets came with 3.5mm diameter holes for the fixings. I found that no local shops supply stainless steel 3.5mm pan headed screws. Many on-line suppliers only supply these screws in large packs. Buying a small quantity of screws on line comes with a premium and is a readily avoidable task and delay.
Recommend that Your Blinds Direct reconsider and, for the small addition cost, supply these fixings.
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Your Blinds Direct
We appreciate your comments regarding fixings. As there are so many different wall types and surfaces, we don’t supply screws as standard, as the most suitable fixings can vary from one installation to another. This is highlighted in our fitting guides.
Even though bracket holes are just over 3.5mm, they’re designed to work with standard 4mm screws and can be used without any issues, although we understand sourcing the exact screws you initially looked for added unnecessary inconvenience.
We do genuinely value your feedback and will certainly take your comments on board as we continue reviewing our products and packaging. Thank you again for taking the time to share your experience.
Blackout rollers
Blinds came completed as expected within good time and quality is very good. Will use again
2. huhtikuuta 2026
Vastaus yritykseltä Your Blinds Direct
Fantastic to hear everything arrived quickly and that you’re happy with the quality! It’s always great knowing customers would choose us again. We really appreciate you taking the time to share your feedback with us.
Thanks for your support and enjoy your new blinds!
Faux wood 35mm blinds
We ordered two blind one came damaged by the carrier, I then phoned the office and spoke to Chris who was very helpful and resent the replacement blind out in good time, he also kept me updated with the order which was great.
We will definitely be ordering more faux wood Venetian blinds as they look really lovely
Debra
31. maaliskuuta 2026
Vastaus yritykseltä Your Blinds Direct
Debra,
Thank you for your lovely review.
While we take great care to package our blinds to withstand handling during delivery, occasional accidents can happen. That said, we pride ourselves on resolving any issues quickly and efficiently for our customers.
We hope you enjoy your purchase.
Helpful member of staff when I rang
Helpful member of staff when I rang, good website and ordering process and very speedy delivery service!
25. maaliskuuta 2026
Vastaus yritykseltä Your Blinds Direct
Thank you for your lovely feedback!
We're so glad you found our team helpful, we pride ourselves on good communication.
We're always developing our site to make it easier to navigate, so thanks for the feedback.
We really appreciate your purchase and hope to help again in the future.
Yourblindsdirect - recommendation
Great service, great price - brilliant result. Very pleased and would recommend
11. maaliskuuta 2026
Vastaus yritykseltä Your Blinds Direct
Mark,
Thanks for leaving a review, we really appreciate it.
We've been told that on Allusion blinds, we're half the price when compared to the standard home visit salesperson. Fitting them yourself is definitely the most cost effective method for new blinds. Enjoy your purchase.
Very Happy Returning Customer
As a returning customer I can highly recommend this company, their products and their customer service team.
Sadly on this occasion when we opened the package containing the “ head rail” we saw the rail was damaged and needed to be replaced.
We sent a short email to the company, with some photos attached, and received a prompt reply apologising and confirming a new rail was going to be despatched. The company apologised for the defective rail and were absolutely brilliant in resolving the issue in a very timely manner.
My allusion blinds are now up and look lovely, they were also a very good price.
Thank you TEAM, I am really pleased. x
26. helmikuuta 2026
Vastaus yritykseltä Your Blinds Direct
Very Happy Blind Manufacturer
Thanks for such a lovely review and for choosing us again.
We’re constantly battling against courier damage, but we're glad the team could get things sorted quickly for you.
It’s great to hear your Allusion blinds are now up and looking lovely (always the best part!).
Thanks, as well for your kind words about the team, they’ll be really pleased to hear it.
Enjoy your new blinds, and we’ll be here whenever you fancy round three 😊.
Return customer, repeated great experience.
Clear website, good selection of products and fast delivery - return customer, repeated great experience.
3. helmikuuta 2026
Vastaus yritykseltä Your Blinds Direct
David,
These are all vertu's we strive to maintain.
We really appreciate your repeat business.
Enjoy the product and thank you for taking the time to leave a review.
Vastaus yritykseltä Your Blinds Direct
Steve,
Thanks for the review. Happy to help you with your query.
Great product
Great product, looks lovely in a sash window. Not too long to wait for the production and delivery, just a couple of weeks. Easy to install.
19. tammikuuta 2026
Vastaus yritykseltä Your Blinds Direct
Thanks so much for your lovely review! We're really pleased to hear the blind looks great in your sash window and that it was easy to install.
Glad the wait time worked well too.
Thanks again for choosing us.
Enjoy your purchase.
Excellent service and prompt delivery.
15. tammikuuta 2026
Vastaus yritykseltä Your Blinds Direct
Graham,
Thank you for the review, we love it.
Quick service
Quick service
Just what we ordered
Help at end of telephone, re initial questions and samples set out
18. joulukuuta 2025
Vastaus yritykseltä Your Blinds Direct
Thanks so much for your review!
Great to hear everything was exactly what you were looking for and that our team could help you along the way.
We’re always happy to talk things through, it’s all part of making sure you’re confident in your choice.
Enjoy your purchase.
Most awful service
Most awful service. I th9of testing by doing a relative small window first. Ordered with them nut was not happy so phoned them to confirm my order was what I wanted they confirm when eventually I received order it was wrong. Phoned them again but they said nothing they could do!!! So although the order was half wrong to save waste of money I had to order part of order again at a further cost plus more delivery. This is an awful unprofessional company in my opinion with u helpful cusyet service. Oh by the way still have mot received my addional order most upsetting 😡
20. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Your Blinds Direct
Hi Jenny,
You have left a review under the wrong company.
We have no record of an order placed under your name, nor any correspondence.
We believe you meant to leave this under "Blinds Direct”, not ourselves.
We would be grateful if you could remove this unwarranted review.
Regards,
Your Blinds Direct Ltd
Vastaus yritykseltä Your Blinds Direct
Catherine,
Thank you for your feedback! We're so pleased to hear you're happy with the look of your new wooden Venetian blind. We always aim to despatch orders as quickly as possible, so you can enjoy your purchase without delay. It’s great to know everything met your expectations, we really appreciate your support!
Vastaus yritykseltä Your Blinds Direct
Thank you for your great review! We're so pleased to hear you were happy with the quick delivery, clear communication, and the quality of your roller blinds. It’s always our goal at Your Blinds Direct to provide excellent products with a smooth, hassle-free experience. We really appreciate your support and hope to help you again in the future! for leaving a review.
Excellent quality and well made
24. kesäkuuta 2025
Vastaus yritykseltä Your Blinds Direct
Thank you for the review, Jackie. We take pride in our products and always strive for the best quality. Enjoy your order and the shade it provides in these hot summer days.
Vastaus yritykseltä Your Blinds Direct
Good Customer, Nice review... :)
Theresa, thank you for leaving a review, every single one means the world to us. Come back anytime.
Super product
Super product, easy to install and does exactly what it says on the tin.
28. huhtikuuta 2025
Vastaus yritykseltä Your Blinds Direct
Super review, easy to read :)
Thank you for leaving a review, we really appreciate every single one. Have a wonderful day.
Great product and being kept up to date…
Great product and being kept up to date with delivery
29. huhtikuuta 2025
Vastaus yritykseltä Your Blinds Direct
Julie, thank you for the lovely review. We truly believe that clear, consistent communication is the cornerstone of any successful business. It's always our goal to keep our customers informed and confident every step of the way. We're so glad that resonated with you.
Vista Snow Allusion Blinds
Vista Snow Allusion Blinds. Lovely blinds - very nice quality materials used. Much nicer than samples from all other sites. Highly recommended 👌🏽
8. huhtikuuta 2025
Vastaus yritykseltä Your Blinds Direct
Thank you, Mr. Faysal, for sharing your experience. We're thrilled to hear you enjoyed our Allusions, they’re one of our most popular products, and we take great pride in crafting them from the highest quality materials.
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