I went to several Audi dealership before I went to Yeovil the staff were amazing but it was the sales staff that went over board to help me find the car i was looking for. Even though they did not m... Näytä lisää
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The Audi A5 avant hybrid is one of the finest cars I have driven over many years with different brands. The drivetrain operates seamlessly between battery and petrol and the chassis is exceptional.... Näytä lisää
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New car purchase, arrived far sooner than expected. Whole process seemless, dealt with Dan, very knowledgable and easy to deal with. All departments here are second to none. Would have appreciated a... Näytä lisää
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Really pleased with my recent experience buying from Yeovil Audi. We were greeted by Catherine who was fantastic, she gave great customer service and made us feel really welcomed and valued from the b... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Yeovil Audi
Yrityksen kirjoittama
Welcome to Yeovil Audi
Yeovil Audi strives to deliver an experience as prestigious as the vehicles we sell at our Audi Centre. As the only Audi-approved Centre in the Somerset and Dorchester area, we are proud to represent the Audi UK Car brand. within the region.
Yeovil Audi has a dedicated sales team, combined with the skills of our specialist Audi trained technicians, to ensure that a seamless service is provided to all our customers in every aspect of their Audi experience. From Servicing & Maintenance, all across Audi Motability, Audi Car Finance, Business & Fleet, and our vast stock of new and used Audi. We have all covered from our dedicated Audi dealership.
To achieve this, we invest in the future with our customers as the highest priority. Our customer-oriented view on decisions is driven by customer feedback and we always strive to ensure our customers' convenience comes ahead of our own. This is reflected in our customer satisfaction scores, as measured by Audi UK.
visit our website book your service like us on facebookYhteystiedot
Mead Avenue, BA22 8RT, Yeovil, Yhdistynyt kuningaskunta
- 01935 678456
- marketing@yeovilaudi.co.uk
- www.yeovilaudi.co.uk
4,8
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208 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Audi car buying
The customer relationship is obviously a high priority the reception at Audi Yeovil was welcoming and attentive.
Mr Simon Tombs gave us excellent attention and follow up service.
It was a pleasure to do business with him and the staff
at Yeovil. (Coffee is good too.)
Mr and Mrs Hackett
25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Hello Edwin,
Thank you for taking the time to leave us a 5-star review. We are thrilled to hear you had a positive experience with us at Yeovil Audi and that Simon was able to assist you during your visit.
I will pass your kind words on to the whole team and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
Fantastic sales service
Recently bought my car from Stuart at Yeovil Audi, the service i received from Staurt could not have been better and allowed me the time to make the right decision and went through all my options until I found the car I wanted. If you want a great experience without a pressured sale environment, I highly recommend
25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Hello Charlotte,
Thank you for leaving us a fantastic review. We are thrilled to hear you had a 5-star visit to us and that Stuart was able to help you find the perfect Audi.
It’s wonderful to know that he took the time to guide you through all the available options, ensuring you felt comfortable and under no pressure while making your decision.
I'll be sure to pass on your kind words and recommendation to Stuart and the rest of the team. If there's anything more we can do to support you, please do not hesitate to get in touch.
Kind regards,
Emma - Yeovil Audi
I have had many Audi’s over the years
I have had many Audi’s over the years, and all of them have been serviced and MOTed at Yeovil Audi; they’ve always stayed connected when anything with my car needs attention. The entire team, from the front desk to the technicians who carry out the work, the service manager, and the staff who collect my car, all provide a fantastic service, exactly what you would expect from a premium brand. Well done to you all!
28. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Hello Steve,
Thank you for taking the time to leave us a 5-star review and for your continued loyalty.
We are very grateful to have been your trusted Audi Service Centre over the years. It's fantastic to hear that our entire team, from the front desk to the technicians, service manager, and collection staff, have consistently delivered the level of service you expect from a premium brand.
We really appreciate your feedback and will be sure to share your comments with the whole team. We look forward to continuing to take care of you and your Audi for many years to come.
Kind regards,
Emma – Yeovil Audi
Vastaus yritykseltä Yeovil Audi
Good afternoon,
Thank you for leaving us a fantastic 5-star review. We are thrilled to hear you received first-class service with our team at Yeovil Audi and that we were helpful and efficient throughout your visit.
I will pass on your kind words and please do not hesitate to contact us if we can assist you any further.
Kind regards,
Emma - Yeovil Audi
So impressed!
We're not usually impressed these days with customer service but Yeovil Audi have set a really high bar! We went to enquire about a used car and the salesman (Joe) did an amazing deal on a brand new Q2 while taking in our own car in part exchange. He actually listened to our "wants" and remembered (in detail) a previous discussion a few days before on the phone!. Absolutely no pressure either. So hats off to Joe, Tim and the rest of the team for a job well done. The car is great and runs just how Joe said it would...Highly recommend these "guys".... Dave and Jude.......
21. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Hello J Bratton,
Thank you for taking the time to leave us a fantastic review.
We are so pleased to hear that Joe, Tim, and the team made your experience a memorable one and that they were able to help you find the perfect Audi Q2 to suit your lifestyle.
Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
Kind regards,
Emma - Yeovil Audi
Two cars for MOT and service
From the initial call, to the receipt of borh of my Audi's, all of the staff were curteous, friendly and knowlegable. They always remember me and never to busy for a chat. I cant recommend them enough
19. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Hello Trevor,
Thank you for your kind words and continued trust in Yeovil Audi.
We are thrilled to hear that your experience, from the first call to collecting both of your new vehicles, was smooth and positive. It's always a pleasure to welcome you back, and we are delighted to hear our team could make you feel welcome.
We really appreciate your recommendation and look forward to welcoming you back in the future.
Kind regards,
Emma - Yeovil Audi
Brilliant customer service from Simon
Brilliant customer service from Simon, took great care to find us our Q2 and listened to details to ensure the car was perfect.
Cannot recommend enough
13. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Hello Amy,
Thank you for taking the time to leave us a 5-star review.
We are thrilled to hear you had a positive experience with us at Yeovil Audi and that Simon provided your with brilliant customer service.
We really appreciate your kind words and recommendation and hope you are enjoying your new Audi.
Kind regards,
Emma - Yeovil Audi
Very professional and helpful service…
Very professional and helpful service all around.
11. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Hello Luke,
Thank you for taking the time to leave us a 5-star review. We are thrilled to hear you had a positive experience with us and that our team were professional and helpful during your visit.
We really appreciate your kind review and hope to welcome you back to Yeovil Audi in the future.
Kind regards,
Emma - Yeovil Audi
Audi Yeovil…Simply the best!!!
Yeovil Audi were exceptional right from the start until now by taking the time out to ring send an email and just be so helpful to us, it’s nice to know that they are 100% there from the beginning to the after car sales.
Maddison was professional all the way through so knowledgeable and patient and thoroughly explained all what we needed to know, her expertise was amazing she was excellent at her job, a real credit to Audi Yeovil. Thank you so much Maddison.
10. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Hello Suz,
Thank you for your wonderful review.
We are delighted to hear about your positive experience with us at Yeovil Audi. It’s fantastic to know that you felt supported from the very beginning and even beyond your purchase.
I will pass your kind words on to Maddison and the team. Her professionalism, knowledge, and care are exactly what we aim to deliver to every customer, and it's great to see that reflected in your experience.
Thank you again for choosing Yeovil Audi. We hope you are enjoying your new Audi and please do not hesitate to contact us if we can assist you in the future.
Kind regards,
Emma - Yeovil Audi
Totally positive experience with…
Totally positive experience with professional and well informed staff. I would be more than happy to use this team again and look forward to seeing them in the future
6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Hello Tony,
Thank you for leaving us a fantastic 5-star review. We are thrilled to hear you had a positive experience at Yeovil Audi and that our team were able to support you throughout your visit.
We really appreciate your kind comments and look forward to welcoming you back in the future.
Kind regards,
Emma - Yeovil Audi
Yeovil Audi a marque exemplar
Yeovil Audi continue to be on the customers side with excellent relations over many years. From first steps with reception, Holly always welcoming and positive, through servicing and sales the staff are there to help.
I experience other dealerships during quests to change and assisting model decision making but get disappointed regularly with their approaches. Issues from centre similarly do not support the Marque as they previously have for many years (40+). Stick to those you know for honest helpful service, sales and advice.
9. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Hello Alan,
Thank you for your thoughtful review. We are honoured to have earned your trust and continued support over the years. Your kind words about our service and team are very much appreciated and it’s wonderful to hear that your experiences across both our Sales and Aftersales department have consistently met your expectations.
Thank you again for your loyalty and recommendation and we look forward to welcoming you again soon.
Kind regards,
Emma – Yeovil Audi
Everything
Everything, from the moment we stepped into the showroom up until I collected my new car, one very happy customer, all the staff are very friendly and very professional, especially Dan of the sales team.
8. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Good morning,
Thank you for taking the time to leave us a 5-star review. We are thrilled to hear you had a positive experience with us and that our team were able to assist you from the moment you stepped into our showroom. I will pass your kind words on to the whole team and we hope to welcome you back to Yeovil Audi again in the future.
Kind regards,
Emma - Yeovil Audi
Great Team
Great Team, Excellent service pre to post sale.
Everyone was friendly and not at all pushy unlike some of its neighbouring dealerships in Yeovil.
Sales process felt more consultative and warm which was preferable and as a result we ended up with a great car.
Great experience!
28. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Dear Mrs Truesdale,
Thank you for your kind and thoughtful review. We are delighted to hear that you had such a positive experience with our team at Yeovil Audi, and that we were able to support you throughout the entire sales process.
Providing a professional, friendly, and welcoming environment is a top priority for us, so it’s wonderful to know that this came across during your visit.
We truly appreciate your feedback and are so pleased to hear that you’re enjoying your new Audi. Should you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
Emma – Yeovil Audi
Friendly, personal and understanding Audi branch
Been a customer for nearly 8 years now and always had such a positive experience with Yeovil Audi. Every single person who has dealt with us has been so helpful, personal and professional.
Our recent experience has been no different. Tim and Joe were excellent in helping with our queries, understanding what we wanted and were not pushy in the slightest which is such a positive.
We will continue to travel to this branch even though there is one 5 minutes down the road from us!
2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Hello Lydia,
Thank you for your kind words and continued loyalty over the past 8 years! We are very grateful for your support and are delighted to hear that your experiences with Yeovil Audi have consistently been positive. Tim and Joe will be thrilled to know their service made such a great impression and that they were helpful and understanding throughout your visit.
It means a lot that you choose to travel to us despite having another dealership closer to home.
We look forward to welcoming you again soon and continuing to provide the high level of service you’ve come to expect.
Kind regards,
Emma – Yeovil Audi
Helpful and professional staff assisted…
Helpful and professional staff assisted me with my issue which was resolved as promised.
26. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Hello Julie,
Thank you for leaving us a fantastic review. We are so pleased to hear you had a 5-star experience with us and that our team were helpful and professional. It's great to know we were able to resolve the issue with your vehicle and that you are happy with the service you received. I will pass your kind words on to the team and we hope to welcome you back to Yeovil Audi in the future.
Kind regards,
Emma - Yeovil Audi
Excellent service from start to finish
Excellent service from start to finish. Manager Luke runs the show room like a pro and our sales expert Sam was fantastic. Thanks to all at Yeovil Audi. You have restored my faith in car sales people!
7. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Hello Danni,
Thank you for taking the time to leave us a 5-star review. We are thrilled to hear you had an excellent experience with Yeovil Audi and that Luke and Sam were able to assist you throughout the process. I will pass your kind words on to the team and we hope to welcome you back to our showroom in the future.
Kind regards,
Emma - Yeovil Audi
Great experience
I dealt with Oliver Perry at Yeovil Audi who was nothing but professional. I felt he was genuinely interested in the sale and I was not just a number. The car was immaculate and the whole process was super smooth. I can highly recommend
19. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Hello Gavin,
Thank you for taking the time to leave us a 5-star review. We are delighted to hear you had a positive experience with us and that Ollie was able to help you find the perfect Audi. It's great to know he was professional and helpful throughout the whole process and we really appreciate your kind words and recommendation. We hope to welcome you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
Shockingly Poor Diagnostics and Zero Accountability – Avoid Yeovil Audi
I brought my Audi Q7 to Yeovil Audi with a clearly described intermittent starting issue. I explicitly informed them that the battery had recently been replaced and was not the cause. Despite this, they spent most of their time recharging and testing the battery — an entirely irrelevant distraction from the actual problem.
I was charged £138 for diagnostics and expected a professional report, printout of fault codes, or at least a clear explanation of findings. Instead, I received nothing — no documentation, no codes, no summary — only a vague suggestion that “further wiring checks” might be needed. When I asked for evidence of what had been done, I was told the diagnostic data was “confidential.”
Their response claims they spent over three hours diagnosing the fault and “shared the codes” with me — but in truth, I was briefly shown a document for a few seconds with no ability to verify or retain anything. If that’s Audi’s standard for diagnostics, it’s deeply worrying.
To make matters worse, I later took the car to an independent garage, where the fault was diagnosed immediately — a failed starter motor — with no charge, no computer diagnostics, just basic mechanical expertise. The starter was replaced within two hours, and the car is now running perfectly.
This experience highlights a shocking lack of competence and transparency at Yeovil Audi. Either they failed to identify a very basic issue, or they deliberately avoided doing so while still charging for ineffective work. In either case, it shows a complete failure of responsibility and professionalism.
I had been considering a trade-in and new Audi purchase through this dealership — but based on this experience, I will never return, and I advise others to stay well clear. There are far more capable and honest professionals outside the Audi main dealer network.
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Dear James,
We are sorry to hear that you were unhappy with your last service experience. We would like to clarify a few of the points you raised as at the time of your visit, our Service Advisor and Master Technician reviewed the vehicle with both yourself and your son present. During that time, all relevant fault codes were shared and discussed which were subsequently noted by your son during this discussion. Whist we cannot provide printed copies of internal diagnostic data due to policy as explained at the time, we made every effort to be fully transparent and supportive throughout the process by sharing these documents and all our findings with you both.
With regards to refunding your diagnostic fee, having spent over 3 hours diagnosing and investigating the fault, we only charged for 1 hour as contractually agreed with yourself and this was all detailed in our comprehensive letter back in January 2025 to explain why we were unable to provide a refund for the authorised work carried out.
We can totally appreciate that vehicle diagnostics, especially with intermittent issues, can be frustrating and we are very sorry that our findings and service provided on this occasion did not meet with your expectations.
Kind regards,
Emma - Yeovil Audi
I would definitely recommend Yeovil…
I would definitely recommend Yeovil Audi if you are looking to purchase a new or used vehicle. I was looking for a particular specification Audi S5, after months of looking I came across a great example in their stock. The sales executive Dan was an absolute pleasure to deal with and made the whole transaction very smooth. He was even kind enough to pick me up from the train station, when arranging collection.
24. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Hello Pete,
Thank you for your kind words and recommendation. We are thrilled to hear that you had such a positive experience with us at Yeovil Audi. It's great to know that Dan was able to help you find the perfect Audi S5 and made the process seamless from start to finish. We hope you are enjoying your new Audi and look forward to welcoming you back to us again in the future.
Kind regards,
Emma - Yeovil Audi
Great service
Great service, honest, intrgrity in all dealings with Audi Yeovil. What was agreed was supplied.From managing director to salesman. Highly recommended.
30. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Yeovil Audi
Hello Colin,
Thank you for taking the time to leave us a 5-star review. We are thrilled to hear you had great service with us at Yeovil Audi and that our team were able to assist you during your visit. We really appreciate your kind words and recommendation and please do not hesitate to contact us if we can help you any further.
Kind regards,
Emma - Yeovil Audi
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