First time bought LVT solely seeing samples at home. Decided to go with W&B for their customer service as LVT looked similar to me from different brand. They went extra miles to suggest similar shade... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great range of wooden, LVT and Engineered flooring. Staff all very helpful (especially Maria) and answered all our questions clearly so we could choose our flooring with confidence. Very impressed wi... Näytä lisää
I came across the Wood and Beyond website in my search for engineered wood flooring, but wanted to see the floors in person before making a purchase. Riza was great! She was really helpful and knowle... Näytä lisää
Wood And Beyond always have a great selection of flooring and very competitive prices. This is the second time I'm buying my floor from them and the staff are very well informed and the process very s... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.
Yhteystiedot
877 Finchley road, NW11 8RR, LONDON
- 02038690900
- info@woodandbeyond.com
- www.woodandbeyond.com
4,8
Erinomainen
6 t. arvostelua
On vastannut 81 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
fantastic service
Cheuk-Yee gave fantastic customer service and helped placed our order and arrange for our flooring to be held until we needed it.
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Visited the store got great service by…
Visited the store got great service by Gill help with choosing our engineered flooring, the fitter arrived next day for a quote very knowledgeable and polite, I then spoke to Cheuk-Yee-Liu who sent my revised quote very efficient
Thank you Team for a great service so far
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
I bought the herringbone SPC
I bought the herringbone SPC. Firstly when i received the sample i though this is a good quality product but after receiving the full shipment i have discovered this is not such a great product but in fact it has a very poor locking system. My flooring has been laid for 3 month and has failed. After reading into this product they advise the product is laid on 18mm ply sub base which the vast majority of floors around the front and back external doors would not have over 1 inch of clearance to fit it to the recommended specifications. All in all poor product and not so easy to find fitting guide.
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your feedback. We’re very sorry to hear about the issues you’ve experienced with your flooring.
We’ve checked our records but cannot find any record of you contacting us regarding this order. We would like to investigate this matter and help resolve it. Could you please provide your order details or proof of purchase so we can look into this further?
We take product quality and customer satisfaction very seriously and want to make sure any concerns are addressed properly.
Excellent customer service
Excellent customer service,
Veronica was very helpful in identifying the stick and also similar plank to match our herringbone.
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Amazing service today thank you…
Amazing service today thank you Cheuk-Yee! Look forward to receiving my flooring. Thanks for your assistance.
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Great experience dealing with Wood and Beyond who go Above and Beyond.....
We had a great experience dealing with Riza and Veronica. The company has a fantastic showroom with all the various options on display. They gave helpful advice in choosing the right product and correct accessories. Will definitely use them on our next projects.
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Very informative person and cheerful
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Good customer service on the phone
Good customer service on the phone. Delivery and product pending.
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Excellent service and beautiful flooring – highly recommend
I purchased herringbone flooring from Wood and Beyond in July 2023 for my downstairs, and I’m so pleased to say it still looks absolutely amazing today. The quality has really stood the test of time.
Because of this, I’ve returned to purchase more flooring for upstairs, including my staircase. The customer service has been excellent throughout – the team are always helpful, patient, and understanding that choosing flooring is a big decision.
A special thank you to Cheuk, who has been incredibly supportive. She has helped me with samples and really taken the time to understand my vision and bring my ideas to life. She also went above and beyond to find me a close match to my existing floor.
Overall, a fantastic experience from start to finish. I wouldn’t hesitate to recommend Wood and Beyond.
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Gil is super helpful
Gil is super helpful, my second time in less than a year buying from them. Easy to buy, easy to call them.
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Absolutely amazing!
Absolutely amazing!! Thank you for your services. The flooring at the showroom are one of a kind!
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.
This is our second purchase from W&B
This is our second purchase from W&B in eight years. The finish of the floor we installed 8 years ago is the same today as it was then. W&B have found the sweet spot for quality vs price across their range. The showroom is small but comprehensive and they are friendly, knowledgable and helpful. We will lay engineered wood flooring again in the lounge and will be back for LVT for the kitchen for the next round. Their recommended fitter was also reasonably priced. Many thanks.
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.
Wood and beyond
Wood and beyond, are the best prices and quality flooring. Excellent service, and very helpful and professional. Great customer service from Cheuk. Thank you
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Great customer service from Cheuk
Cheuk-Yee Liu gave amazing customer service, she was very polite and answered my questions. I was unsure about the exact colour as I did not know what would match my off white walls. Her expertise in this field was shown when she told me the colour pastel for the vinyl I should get and walked me through the process start to finish. Would definitely recommend to my friends and family.
-Daisy Joseph
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Fantastic customer service.
Fantastic customer service.
We were let down by another company and Maria did everything she could to rush our order and make it as easy as she could for us. The product from this company was always our first choice and unmatched by anything else (LVT clic) - we went elsewhere because of availability and should have been patient in the first place!
We have more floors to do and will be back!
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Great service, I’ve had to…
I’ve had to change my order three times and the company/Cheouk-Lee Yu - sales lady, was very flexible, helpful and understanding.
Very friendly staff also, great selection of flooring. Thank you.
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
The ordering process has been…
The ordering process has been fantastic. I spoke to a helpful person on the phone who was able to offer a discount and I’m very much looking forward to having a wooden floor.
14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.
Made everything very simple
Made everything very simple and answered all questions well
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Fabulous service
Fabulous service! 5*
Cheuk was super helpful and I will be using you going forward for all my flooring! Very happy customer
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
I have been dealing with Veronica
I have been dealing with Veronica , and she has been very helpful with all of my questions
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
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