Morris & Co. Arvostelua 

Lovely product. But absolutely appalling delivery. Purchase was a birthday present, first attempt at delivery ‘got lost’, replacement didn’t get delivered to the requested address. This wasn’t Morris & CO’s direct fault, but they need to sort this out. And I see others have same experience with delivery. Birthday present was therefore much delayed!

I requested two samples of curtain material to check the colour we wanted just before Christmas and these arrived between then and the New Year. They were a decent size and had all the information the people making the curtains needed. I then ordered the fabric on a friday afternoon online and it was delivered on the following monday afternoon. The service all round was excellent and I also was sent a voucher for 20% discount with the samples. I have been a great admirer of William Morris for a long time and although the company is modern in its practices, I feel the service offered would find favour with him.

I received only the color chart, not the fabric samples I ordered!

A direct match between expectation and product.

We ordered some curtains via a local company to be made from morris and co fabric. The material cost £128 per metre so the curtains ended up costing thousands. The local company made them well but the quality of the fabric is very disappointing. They are stiff and hang badly . The drape of the fabrics makes them look cheap and underwhelming. We are very disappointed having previously had beautiful morris and co curtains in a previous house. I understand the company has changed hands in recent years and it seems standards have dropped. William Morris no doubt turning in his grave

Same design name however when it comes to getting colour on sample, you can not find it. Cost!! Vary from £40 per roll to £150.

Lovely design and very good quality border. It was sent very quickly.

Received my order promptly in good condition and well packaged

I ordered a selection of William Morris wallpaper samples for my upcoming dining room project. They were despatched promptly and were well packaged. Lovely quality paper and beautiful designs. In the end I chose Chamomile which is just perfect for the room.

I still haven’t received my item it was ordered over a week ago

Ordering and receding the order was quick and easy. The only thing was I couldn’t see which delivery company was being used and couldn’t track each item. A beautiful print I’m really happy

Have just received wallpaper and paint samples so far but loved the muted colour ways and am looking forward to redecorating with them

I first found out about Morris & Co at a John Lewis workshop. We were given samples to take away and I found a perfect match for a colour I am looking for. I ordered a tester pot which arrived very quickly with free delivery! I am very impressed with the products and service.

A quick, easy sample despatch service. And, very helpful customer service, when I was figuring out how much wallpaper to buy and which design to choose. Top quality wallpaper that looks gorgeous in my bedroom.

Love the fabric for the made to measure blind, the blind right size and great quality.
Unimpressed 6 weeks delivery against quoted 4 weeks.
Experience with UPS delivery absolutely awful They refused to deliver the blind unless i paid them hefty sum of money. Rude, aggressive and unprofessional and unhelpful

Excellent communication, product arrived on time.
Alas yet again the courier managed to damage box, Despite' Fragile' marked clearly.
The impact forced the clips holding paint tin to break,allowing some paint to leak out.
This in no way is a criticism of Morris &co
But a poor reflection on the delivery services in this country, the lack of any care or respect

I was completely happy with my recent Morris & Co experience. My order was fulfilled, shipped and delivered without any delay and I am very pleased with my purchase.

William Morris and Co are definitely on the luxury end of the market. We were looking for paint for our living room and settled on one of their colours (Outreach) - despite being by far the most expensive paint option we went for it anyway as we loved the colour. When our two pots arrived we were stunned to find the colour wasn’t at all close to the sample we ordered (they don’t do proper samples, just stickers. Given this you would assume those stickers would be accurate!!)

When I say not close I mean not even the same ballpark. What’s worse, we emailed William Morris and Co to explain - honestly just assuming the batches of paint had been mixed up. They replied letting us know our email had been sent to the correct team then crickets. Absolute radio silence, no follow up, no attempt to resolve the issue nothing.

Even the samples are terrible value - and completely useless as you can’t just buy a sample pot of paint! Just save yourself the headache and avoid at all costs and get your paint matched elsewhere!

I’m very disappointed with my recent experience with Morris & Co.

I had intended to order the Campanula wallpaper, but accidentally purchased the fabric version instead. I completely understand that the website labels each item as “Wallpaper” or “Fabric”, but the product pages and images look almost identical apart from that one word — it’s very easy for customers to make this mistake.

I immediately contacted customer service after I received the item, but was told that because the fabric is cut to order and under 5 metres, it cannot be returned, exchanged, or refunded. Even a credit note or exchange for the correct wallpaper was refused.

While I understand company policy, I feel this is extremely unfair and inflexible, especially given how similar the product listings appear on the website. I wasn’t trying to misuse the system — I just wanted to exchange it for the correct item.

Unfortunately, my follow-up message received no reply, which left me feeling ignored and very disappointed. For a brand with such a long-standing reputation, I expected much better transparency and customer care.