Jean Juviniere Ltd Arvostelua 

I ordered an expensive bottle of port as a Christmas gift having considered it on their web site for several weeks. It was very competitively priced so I telephoned them to make sure it was what I thought and that the photo was of the actual bottle. The person I spoke checked and confirmed it was and recommended I should complete my purchase on line. I did just that only to receive a short and unapologetic email a day later to say it had “ just been sold” and I was being refunded. I appreciate sometimes stock on line can be wrong, but that was not the story here. Just sold elsewhere or simply sold too cheaply and cancelled? Very suspicious so avoid.

Ordered on a Friday for Saturday delivery and called on Monday to say I hadn't received it. Was helped by Lee who had actually already sent an email that I had missed. He helped me find a new bottle and had it delivered within 24 hours. Could not have been more helpful and friendly.

I bought a 1963 sixpence bottle stopper a couple of months ago as a 60th birthday present, and it was so lovely that I’ve bought a 1953 one for my uncle’s forthcoming 70th.
Both items arrived in good time, and there was a slight problem with the first one that was dealt with quickly.
The service I’ve had from them has been excellent and they respond to, and resolve, queries quickly - which is the true measure of a good business!
Highly recommend!

Excellent company with fantastic customer service. I wanted a special bottle of wine presented in a personalised box but the combination I wanted wasn’t an option on the website. Following telephone a conversation my order was processed to my exact requirements and safely delivered the following working day. I can’t recommend highly enough

Bought a special bottle of wine for a 50th birthday party. The wine, when opened, was faulty (corked), but the company initially ignored my email asking for assistance and then refused to do anything about it.

Avoid.