We requested a quote for conveyancing
We requested a quote for conveyancing, and received a quote promptly, but we had a few questions, after ten days with no response to the three questions, we telephoned, requesting the person take contact to us.
After another day we wrote to that person, could they possibly take contact now?
She wrote back the following morning, with an abrupt sms style email and with the excuse that her colleague had not informed her about our request until that morning.
It was obvious that this was not a company we could rely on to either do the job or to take reaponsibility for their own actions.
We requested any other assistant that they had available, we were informed if we did not choose the assistant that failed to answer an email for over a week, failed to respond to a follow up telephone call without a ridiculous excuse, if we did not accept that as professional service, we were welcome to choose another option.
I would not say that was an optimal response.
22. joulukuuta 2022
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