As someone who was just trying out whiskey, the two boxes I ordered helped me understand that whiskey wasn’t for me. I spoke with Shaun to cancel my order and he couldn’t have been more understanding... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
As someone who was just trying out whiskey, the two boxes I ordered helped me understand that whiskey wasn’t for me. I spoke with Shaun to cancel my order and he couldn’t have been more understanding... Näytä lisää
Yritys on vastannut
Leaving a review for Edward at Customer Service for Coffee52 Club (there is no link for this club to leave a review). I called to cancel subscription but Edward took the time to fully explain what my... Näytä lisää
Yritys on vastannut
My son asked me to purchase one of the great whusky offers, and in doing so I was signed up for a subscription. The order went smoothly, delivery was on time and the product was well packaged.... Näytä lisää
Yritys on vastannut
George displayed brilliant customer service from beginning to end of call. Friendly, knowledgeable and provided a deal for my next 2 months of Coffee 52. Pleasure to do business with.
Yritys on vastannut
We're the UK's most exciting whisky discovery club and we send you an exclusive whisky each month. Join us on a discovery journey and share our favourite whiskies from around the globe. Whether you have just discovered the fascinating world of whisky or you’re a whisky connoisseur, our monthly whisky is designed to fuel your passion for flavour and to learn a little bit about what’s in your glass along the way. We work really closely with the distilleries to give you a behind the scenes look into their magical world and to create exclusive whiskies available only for our subscribers! Each box comes complete with a copy of Stramash magazine where you can learn all about what’s happening and who’s who in whisky...it's essential reading! For more information, see our FAQs: https://www.whisky52.com/faq Or if you need to get in touch then please reach out to us via https://www.whisky.com/help
8 Melville Crescent, EH3 7JA, Edinburgh, Yhdistynyt kuningaskunta
On vastannut 88 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I started with BEER 52 as a special offer after an online purchase from a clothing company.
I received a couple of months deliveries of beer then tried to cancel the subscription. I ended up getting a “special offer” from them on the first delivery of whisky and getting a WHISKY52 subscription.
Big mistake …..the whisky that’s sent to you is expensive for a small bottle and not very good either.
Trying to cancel either subscription is shocking.You have to contact them by telephone and they do the usual tactics to keep you as a subscriber.The whole cancelling is very tedious and draining.Don’t trust what they say because they blatantly tell you lies to keep you paying.
I spent a while on the telephone being reassured that both subscriptions were cancelled and no more money would come out my account or deliveries of unwanted beers or whisky.The deliveries kept coming and the money withdrawn.
Do not use this company as they are extremely hard to cancel .They purposefully make this as difficult as possible .
Overpriced rubbish… half bottles of awful whiskey. Do yourself a favour and go to the supermarket.
Waste of money.
Leaving a review for Edward at Customer Service for Coffee52 Club (there is no link for this club to leave a review). I called to cancel subscription but Edward took the time to fully explain what my package included and price. I'm keeping my membership for now. I appreciate his time and patience.

Vastaus yritykseltä Whisky52
George displayed brilliant customer service from beginning to end of call. Friendly, knowledgeable and provided a deal for my next 2 months of Coffee 52. Pleasure to do business with.

Vastaus yritykseltä Whisky52
As someone who was just trying out whiskey, the two boxes I ordered helped me understand that whiskey wasn’t for me. I spoke with Shaun to cancel my order and he couldn’t have been more understanding and friendly if he tried. 10/10 service. Highly recommend as a trial run as it lets you test your palette before buying expensive bottles or drams in bars.

Vastaus yritykseltä Whisky52
I received a nice bottle of whisky on an offer. I quickly realised that I wouldn't be able to drink a bottle of whisky each month, so I called them to cancel. I spoke to Fraser, who was very helpful and the process of cancelling was very easy. There seems to be a great selection of whisky on offer, but for me a bottle every month was too much. I would recommend giving this a try if you like your whisky.

Vastaus yritykseltä Whisky52

Vastaus yritykseltä Whisky52
Had a call with Shaun today about my account and he was really friendly and informative!!

Vastaus yritykseltä Whisky52
Rang to cancel subscription, got great service from Glenn.

Vastaus yritykseltä Whisky52
My son asked me to purchase one of the great whusky offers, and in doing so I was signed up for a subscription.
The order went smoothly, delivery was on time and the product was well packaged. He was very pleased with the purchase.
I rang to cancel my subscription and spoke to a lovely gentleman called Mark. I was expecting a bit of a hard sell, and although Mark made me aware of another good offer, he also cancelled my subscription and took the time to check I received an email to confirm that.
Customer service is excellent all round.

Vastaus yritykseltä Whisky52
Interesting whisky varieties on subscription and a great introductory offer. Shipping was quick and I am looking forward to cracking open my bottle of Glenmorangie. Customer service was thoughtful.

Vastaus yritykseltä Whisky52
Rang to discuss my subscription (after a mix up on my part!) and spoke to Edward who was incredibly helpful and courteous.
He sorted things out without any fuss, thank you!

Vastaus yritykseltä Whisky52
I have spoken to many people at this company they're all polite friendly and eager to help. The whisky is very nice! Would recommend.

Vastaus yritykseltä Whisky52
First order was a trial. Later I didn't stop it as I was interested in variety of whisky. Each delivery come with a new bottle, new taste and you can read about it as it comes with a booklet.

Vastaus yritykseltä Whisky52
A great way to try new whisky a simple process thoroughly enjoyable and well worth raising a glass!

Vastaus yritykseltä Whisky52
Evert time i call about anything there always able to help and advise me always been very polite and friendly I don't have to mention the quality of the whiskey that speaks for itself

Vastaus yritykseltä Whisky52
Customer service was spot on.... 👌👌

Vastaus yritykseltä Whisky52
Another crap site that offers free whiskey then doesn't let you cancel the subscription unless you call them, its 2026 no one wants to subscribe to a whiskey company or call you

Vastaus yritykseltä Whisky52
Shaun was very lovely and friendly, I can't fault him, very professional and efficient
We have had 2 lots of Whiskey and according to my husband he is enjoying them.
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