Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Thought I had cancelled my subscription but money has gone out again this month...I was in the 14 day cooling off period therefore was supposed to call direct or email. This information was not clearl... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Poor recommendation for best induction hob. It's the worst hob I've ever had. The controls are near the pan areas and a pan can turn on other zones if it moves over the controls (an inch away). This... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I cannot understand why there are so many negative reviews regarding Customer service. I called today at 11.30, short delay on hold ( less than 2 mins). The agent understood my query straight away... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

An article in their email gave incorrect information, so I emailed them to tell them so they could correct it. The only way to email was for a complaint or feedback. They did not uphold my compla... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Voittoa tavoittelematon järjestö
  2. Hyväntekeväisyysjärjestö

Erilaisten ulkoisten lähteiden tuottama tieto

Which? has been championing the cause for consumers since 1957, asking probing questions of businesses and manufacturers, and pursuing the answers that put you in the driving seat


Yhteystiedot

1,8

Välttävä

TrustScore 2/5 tähteä

707 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 98 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

OH MY GOD

OH MY GOD, these one star reviews, I don’t understand why people are saying this. I would heartily recommend Which online subscription. I get access to everything I need, I have paid for one year subscription and will renew again. I bought my Solar PV system based on Which recommended provider. I am so pleased with them.
I did have a full subscription with magazine delivery in the past, but to be fair, online subscription is more than enough.
I would definitely recommend Which, who I think are unbiased in their reviews .

20. helmikuuta 2024
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello Andrew,

Thank you for your review and support. It's great to hear you have had a positive experience and our reviews helped with your Solar PV system purchase.

Many thanks,
Which? Support

Saanut 1/5 tähteä

Which?

Which? cannot be trusted. The reviews are intentionally directed people to harmful companies and products.

16. helmikuuta 2024
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello Dan,

Thank you for leaving a review. I'm sorry to hear you're dissatisfied with our reviews.

If you would like to discuss this with us, please contact us by email at complaintsteam@which.co.uk.

Many thanks,
Which? Support

Saanut 1/5 tähteä

WHICH , Questionable Ethics

Which logo is in actual fact linked to oppression.
The IDF probably are endorsed by the which logo.
Which is a deceptive brand so not to be trusted. In my experience of them.
They coverup for ,and pimp really unethical business ERS, This business is dishonest and does deceive customers.
The five star reviews are suspect and if you write the truth they refuse to publish it.
ERS and others are bankrolling Which to pimp them.
I MISTRUST WHICH FROM THIS ACT ALONE,,AND WILL NO LONGER ASSOCIATE IT WITH ANYTHING POSITIVE.
DO NOT TRUST THIS BRAND LOGO.
😡😡

14. tammikuuta 2024
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello Daz,

Thank you for leaving a review. I'm sorry to hear you're disappointed with your experience.

If you would like to discuss this with us, please contact us by email at complaintsteam@which.co.uk.

Many thanks,
Which? Support

Saanut 1/5 tähteä

This company is so lacking that it…

This company is so lacking that it doesn't even provide customer account or subscription information on its website. The chat agents are unhelpful and will disconnect if you ask them a question, let alone criticize them. I have no idea how much I'm being charged each month by this infamous website.

4. helmikuuta 2024
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello,

Thank you for your review, I'm sorry to hear about your experience with our service.

We would like to investigate this for you, please contact us at complaintsteam@which.co.uk and we will investigate further.

Many thanks,
Which? Support

Saanut 1/5 tähteä

Cancellation

Have tried to cancel and never heard anything from them. It is a simple process as I have supplied you with all the details.

1. helmikuuta 2024
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hi Ian,

Thanks for your review.

We'd like to investigate this for you. Please contact our Member Service Centre on 029 2267 0000.

Many thanks,
Which? Support

Saanut 1/5 tähteä

I was suckered into an offer and then…

I was suckered into an offer and then couldn't unsubscribe online had to ring chat line. Took ridiculous amount of time to get connected so cancelled my direct debit. Beware!!

25. tammikuuta 2024
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello Piers,

Thanks for your review, I'm sorry to hear that you had difficulty cancelling your subscription.

If you would like to discuss this with us, please contact us by email at complaintsteam@which.co.uk.

Many Thanks,
Which? Support

Saanut 1/5 tähteä

Which LPA service, save your money.

Which LPA service, I wish I'd never heard of this service, it's been a complete waste of time and money, no customer service no legal help, just online forms which get sent backwards and forwards.
Take my advice use a proper solicitor to help with complex legal matters!!

24. tammikuuta 2024
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello Michael,

Thank you for your review. I'm sorry to hear you are unhappy with our LPA service.

If you would like to discuss this with us, please contact our Which? Wills team on 0117 456 6023.

Many thanks,
Which? Support

Saanut 1/5 tähteä

Bordering on free trial scamming

I got registered for a trial by means of the website, but had to contact them in order to cancel. That's... not a very respectable way to do business, but it was only the beginning. Despite contacting them repeatedly, and getting repeated assurances my subscription was cancelled, they kept charging!!! I had to contact my bank for a chargeback, which they promptly issued after I gave them my email communications with this shady organization that laughably poses as a consumer advocate. Avoid.

10. kesäkuuta 2023
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello Christos,

Thanks for your review. I'm sorry to hear about your experience.

If you would like us to investigate this further, please could you email complaintsteam@which.co.uk.

Many thanks,
Which? Support

Saanut 1/5 tähteä

Denon speaker review utterly misleading

Demon home 150 speakers

Because of your view I bought four of these speakers, but there are a shocking amount of issues that you didn't included in your review. If you had done the review more thoroughly, I wouldn't be stuck with these four speakers and a significant loss of money in purchasing them.

For some reason the speakers can't store more than 10 second of memory for any track playing, so if you pause a track (even from your own usb connected device) then press play to carry on where you left off, it'll play about 10 seconds before jumping to a new track. They could extend that track buffer to the full song so it can eliminate the issue, but they've chosen to leave it at this 10 second memory so the problem continues.

At random, the speakers will just go haywire, jumping all over the place while playing a track, it'll also jump tracks chaotically as well, doing both at the same time. And if you don't do anything to stop it, it'll just stay like that indefinitely.

For some reason, at random, the app will stop showing the music that's actually playing. So you may have played a track (track A) by one artist, but no matter how many different tracks follow that, it'll still be showing the details for track A.

Then since the apps update, I constantly get pop-ups telling me I'm logged out of my Amazon Music account even though it's still playing music from my Amazon Music account. It also keeps telling me I'm logged out of my Heos account. And on top of that is the sheer amount of times the app crashes.

As a further insult, one of my speakers randomly had Alexa wake me up at 03.07am telling me something about how I can't make a call using the speakers. I don't even use Alexa, yet for some reason it's randomly decided to wake me up with the most ridiculous message.

Then to make matters worse, they have awful customer service. I've been complaining about all these issues since October, but they have none nothing to patch their firmware or app, instead actually making things worse regarding their app

Please review the speakers honestly and properly, and update your review so you don't trick other people into buying these awful speakers

31. lokakuuta 2023
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello Marcus,

Thanks for your review. I'm sorry to hear about your experience with the speakers you purchased.

If you would like to discuss this with us further, please contact our Member Services team on 029 2267 0000.

Many thanks,
Which? Support

Saanut 1/5 tähteä

After over 2 weeks of being promised a…

After over 2 weeks of being promised a refund for their mistake I have now got a refund. For an organisation who are meant to be on the side of the consumer their action speak otherwise.
No urgency is trying to correct their mistake just an eagerness to hold on to the money for as long as possible. Would suggest that everyone checks their statements as they just seem to take money at will and then take an age to refund

17. tammikuuta 2024
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello Tim,

Thank you for your review, I'm sorry to hear you've had a poor experience with receiving a refund.

If you would like to discuss this with us further, please could you email complaintsteam@which.co.uk.

Many thanks,
Which? Support

Saanut 1/5 tähteä

Do you guys sell your award for an…

Do you guys sell your award for an annual fee??

How can Emma get an award with the shocking level of customer service?

I only ordered due to your recommendation, ended up wasting a month waiting, only thing received was tonnes of DIFFERENT excuses and lies.

How can you recommend such a vile company?

Do you guys sell your award for an annual fee??

Well I’ve lost trust in your company now too.

15. tammikuuta 2024
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello Nasir,

Thank you for your review, I'm sorry to hear you've had a poor experience with a service or product we've recommended.

If you would like to discuss this with us further, please could you email complaintsteam@which.co.uk.

Many thanks,
Which? Support

Saanut 1/5 tähteä

Avoid Which!? Poor Value these days

Avoid. Which? used to be the friend of the the consumer. I used have had a subscription for 30 years and have found positive reviews over last few years seem always favour the expensive options.
Normally when an annual subscription is about to end a warning email is sent but I just had my account raided without consent. I would like the choice to cancel but can't do it on their website. Which? seems to have gone the way of all things in the UK these days. Poor value and expensive.

1. joulukuuta 2023
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello,

Thank you for your review, I'm sorry to hear you're disappointed with our reviews and membership.

If you would like to discuss this with us further, please could you email complaintsteam@which.co.uk.

Many thanks,
Which? Support

Saanut 3/5 tähteä

Disappointed

My mum bought me a gift subscription to Which tech, I was really disappointed that within the amount my mum had paid for the subscription that Which did not allow me access to the website. You would have thought it would have been a fundamental of every Which subscription.

8. tammikuuta 2024
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello Mark,

Thank you for your review, I'm sorry to hear you're disappointed with the features of our Gift subscription.

If you would like to discuss this with us further, please could you email complaintsteam@which.co.uk.

Many thanks,
Which? Support

Saanut 1/5 tähteä

Bad Review Content and Bad Retailer

Based upon Which Reviews and Which Retailer I purchased a Fridge Freeze that was unsuitable for my garage. After complaining bitterly about the content and retailer I barely got an apology for the review and no apology about their retailer ignoring UK Law for returns. They told me they would still use the retailer this is probably because they get introductory commissions. If I were cynical I would believe it's in the interest of Which to use bad retailers as they can sell you legal advice to fix it.

As Which is a charity if you have a bad complaint about them, complain to the Charity Commissioners.

1. joulukuuta 2023
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello Trevor,

Thank you for your review, I'm sorry to hear you're disappointed with our Which? review.

If you would like to discuss this with us further, please could you email complaintsteam@which.co.uk.

Many thanks,
Which? Support

Saanut 4/5 tähteä

TV RETAILER

This year we decided to treat ourselves to a 'state of the art' television set.
We decided to go for an LG C3 48" screen.
The next decision was to decide the retailer whom we would favour with our purchase.
Our criteria was simple.
Condition 1. The retailer would deliver the set and without time limit, install and demonstrate to us how to use it.
[Curry's limited us to a length of time]
As with many modern appliances we discovered that the set was not delivered with operating instructions; only how to assemble the stand.
[This is a total disgrace and something that must be resisted by consumers]
So my
Condition 2
was that the retailer, as well as demonstrating the set on delivery, would provide us with instructions at their expense.
[The major UK retailer declined to do this]
I now realise why, as when Sevenoaks the retailer we chose, printed off the instructions, these came to 161 pages.
Condition 3
Was that the retailer carried the very heavy old set to the boot of my 4x4, so that I could take it to the tip.
I am very pleased to relate that Sevenoaks at The Horsefair, Wetherby near Leeds were able to meet all the conditions I required. Their team carried out these tasks to utter and complete satisfaction. What's more their price for the same set was cheaper than Curry's.
Curry's give basically the same set a different model number so that this absolves them from price matching. This is a dubious way of doing business and one of the things that put me off Curry's.
The main topics which caused me to choose Sevenoaks was there willingness not to impose a time limit on installing & demonstrating the operation of the television.
The guy from Sevenoaks arrived on time and was with us for over 3 hours
They also assured us that future operation assistance would be provided free of charge if required.
Curry's imposed a time limit on their set-up visit and did not offer the benefit of free of charge future assistance.
The positive response by Sevenoaks at Wetherby to my request for printed 'operating instructions'
Curry's declined to act on this request.
Once again I would highly recommend the impeccable service that we received from Rob & the team at Sevenoaks, Horsefair, Wetherby.
A big THANKYOU to you all.
Please note this review should have been 5* but system only allows me to put in 4*.

10. marraskuuta 2023
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello Philip,

Thank you for taking the time to leave a review, although it seems you may be trying to leave a review for another company instead of Which?

Many thanks,
Which? Support

Saanut 1/5 tähteä

Do Not Subscribe to White

Which! just dipped into my bank account, took a chunk of cash, without any heads up at all that my so-called membership was due for renewal. On the website, logged into my account, there's no information whatsoever about renewal, payments, due date, nothing, no means of figuring out where the money's gone or why. They want you to call, and so you do. They then act innocent - 'oh we wrote to you weeks ago' they say'. But why no information on my account? Silence the other end. What kind of business does that - at this time of year too? Which! talk a big game, but their business model is no better than the worst out there. And these are so-called, although self-described, consumer champions! On a very basic level, any organisation renewing a subscription should give notice. If they have a members login as part of their website, all relevant renewal information should be there. Which! have no excuses. So shame on them. They are terrible. I will have nothing more to do with them, and nor should you.

22. joulukuuta 2023
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello Harry,

Thank you for taking the time to leave a review. I'm sorry that you're disappointed with the service provided regarding your subscription renewal.

If you would like to discuss this with us further, please could you email complaintsteam@which.co.uk.

Many thanks,
Which? Support

Saanut 1/5 tähteä

Do not subscribe to Which?!

Do not subscribe to Which?! They used to be reliable and trustworthy but they seem to be a victim of their own power and sadly can't be trusted.
Bought several services and items recommended by Which? but turned out to be duds.

19. joulukuuta 2023
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello Tessa,

Thank you for leaving a review. I'm sorry to hear that some of the purchases you've made based on our recommendations haven't worked out.

If you would like to discuss this with us further, please could you email complaintsteam@which.co.uk.

Many thanks,
Which? Support

Saanut 1/5 tähteä

Just started sending me magazines

Just started sending me magazines, I never signed up for. Tried to steal money from my bank acc.

15. joulukuuta 2023
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello Jamie,

Thanks for leaving a review. I'm sorry to hear you've received magazines for a subscription you didn't sign up for.

If you would like to discuss this with us further, please could you email complaintsteam@which.co.uk.

Many thanks,
Which? Support

Saanut 1/5 tähteä

I bought a mattress from Emma Sleep and…

I bought a mattress from Emma Sleep and found that their customer service is totally inadequate.
I think Which really need to think seriously about endorsing this company going forward as I and other customers have had the most appalling experience.

8. joulukuuta 2023
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello Caroline,

Thank you for your review, I'm sorry to hear you're disappointed with our recommendation.

If you would like to discuss this with us further, please could you email complaintsteam@which.co.uk.

Many thanks,
Which? Support

Saanut 2/5 tähteä

What happened to the other set of grandparents?

Hello friends. Well, this might not be important for everyone. In today's publication of the Which(?) magazine, titled "Which is the cheapest supermarket for Christmas dinner ingredients?", we see a family with children whose parents are of European and African descent. We also see grandparents of European descent. What happened to the grandparents of African descent? You may not think this is important, but it is for children, especially children of African/European descent, having a look at the picture.

4. joulukuuta 2023
Oma-aloitteinen arvostelu
Which?-logo

Vastaus yritykseltä Which?

Hello,

Thank you for taking the time to leave a review, and for your feedback about our magazine content.

If you would like to discuss this with us further, please could you email complaintsteam@which.co.uk.

Many thanks,
Which? Support

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

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