Stock clearance purchase: Quality was great despite being "slight second", the inner defaults were really not troublesome at all. The delivery was quite fast (a few days) but the shipping cost... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great service again. Second purchase from these guys. The item this time was already made and arrived super quickly , a few days and it was with me. Great quality, made really well. Plus their stuff... Näytä lisää
The order was for my niece who lives a somewhat unpredictable life running a small printing business. I am used as a receiving post for her as she cannot rely on home presence at a time when the post... Näytä lisää
Ich habe sowohl ein Oberteil wie auch einen Rock bei Westwardbound bestellt, auf Maß und Express. Außerdem hatte ich noch leichte Änderungswünsche bezüglich der Maße. Es wurde alles zu meiner Zufriede... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Westward Bound Latex Clothing Design and Manufacture for Women, Men, and everyone who desires to be who the want to be We design, cut and make each and every garment at our studio and workshop in Plymouth, England. We are the recognised symbol of excellence and a firmly established global presence in the world of rubber clothing. Since foundation in 1992 our market strength has come from the production of high-end, hand made latex dresses, catsuits, basques, corsets, lingerie and much more.
Yhteystiedot
2 Tavistock Place, PL4 8AU, Plymouth, Devon, Yhdistynyt kuningaskunta
- helpline@westwardbound.com
- www.westwardbound.com
4,6
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great product
Great product, as advertised and really high quality. Good communication around delivery and quick arrival.
8. marraskuuta 2023
Have dealt with the company for years
Have dealt with the company for years. Quality is always perfect. Quick delivery
30. lokakuuta 2023
Beautiful products
Beautiful products, made to measure gold service is fantastic and the service overall was great. I was able to tweak the design slightly to match what I wanted.
24. lokakuuta 2023
The customer service & the quick…
The customer service & the quick replies to emails make company a pleasure to buy from. I will definitely be buying more
23. lokakuuta 2023
They love their terms and conditions....buyer beware
Corset ordered from them and it had a blemish on it... Looked like excess glue not wiped off fully. Tried to live with it and in the end decided to email them and return it.
From the start even with photos and videos they made out it was my fault for using a harsh cloth. But this blemish WAS THERE BEFORE I WASHED IT as told them in the emails.
Since I was frustrated I took to my personal insta page and vented. I tagged them and I feel they are just hiding behind their terms and conditions and will not be willing to fix the issue. They have already insinuated that I'm wrong many times.
And because I didn't use their cleaning product (I along with millions use vivishine) they are trying to blame me.
I wouldn't be kicking up this much fuss if I had caused it but I didn't. The blemish was there BEFORE i washed it.
Item was received back to you this morning and I don't want it back... However I want my money back for th cancellation of my 2nd order (minus your stupid restocking fee)
All this could have been avoided if you had not insinuated it was my fault! Again the mark was there BEFORE I washed it how many more times do I have to say that?!?!
Again another edit as they are trying not to answer my questions. You have the item back now as it was delivered this morning.
I left a review here as it's a review page and I'm allow to do so. I'm letting future customers know what they could possibly get themselves into.
For me this is not the end till I get my money back from my second order. So please refund my monies due and then it will be the end of the matter.
23. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä westwardbound.com
The issue is a simple one. A garment supplied has displayed stain marks after having been worn and washed by the customer. The self-confessed venting on social media has complicated the matter by muddying the water. This is unfortunate. The vexation and venting has now spun into what is a slanted review on Trustpilot. Added and unnecessary confusion. We have already stated, in writing, to the customer that irrespective of cause to 'send it (the garment) to us anyway so that we can have a look and see what we can do to rectify the issue for you'.
Follow up comment.
The original review has now been edited. It is unfortunate that Trustpilot allows edits, this can distort what is being replied to. No matter. The anger vents on.
For the record, this issue does not have any connection to Vivishine, nor have we suggested or stated that it does. This is pure distraction.
To repeat, the issue is a simple one and will be dealt with accordingly.
Once again a quality item from Westward…
Once again a quality item from Westward Bound. Love it xx
28. syyskuuta 2023
If you're looking for latex, shop at Westward Bound.
I'm thrilled with my Latex! Beautifully made in terms of quality and aesthetic. Excellent customer service. I'd highly recommend them to any lovers of custom latex/PVC clothing. Thanks.
13. syyskuuta 2023
They have good quality Latex clothes…
They have good quality Latex clothes that fit perfectly and feel like silk against your body great to deal with and without a doubt first class products
4. syyskuuta 2023
Tight for a small.
Tight for a small.. usually have Xtra small.
So I ordered larger to get on easier . correct size was ordered..... .very excellent quality
22. elokuuta 2023
Vastaus yritykseltä westwardbound.com
We have checked Latex Sophia's order for standard size small. We have not received any direct communication on this issue. The garment was made in accordance with the standard size charts, as shown on our website. It is unfortunate if the correct size was not ordered. In these situations, we recommend made-to-measure. For anyone reading this review, our informative size guides can be found here: https://www.westwardbound.com/latex-clothing-size-guide-how-and-where-to-measure-yourself-i9
..
Further to our initial reply, we note that Latex Sophia's review has been adjusted slightly to state that the correct size was ordered. It is disappointing that Trust pilot allows edits to initial comment, it plays havoc with the flow/reading of a review. No matter. We are solution based.
To confirm, standard size small was ordered. This fits into two scenarios, a size ordered issue, or we have made an error in manufacture. The latter, if applicable, is easy to resolve. https://www.westwardbound.com/delivery-and-returns-i17
We would ask Latex Sophia to contact us directly so that we conclude. Thank you.
Another great wardrobe addition
With WB you can always guarantee quality and a good fit. Bought in the sale in a colour we probably wouldn’t have chosen - but my wife looks bloody fantastic in her new latex dress. Thank you.
21. elokuuta 2023
So amazing quality of that service
So amazing quality of that service! Quick dispatch, superb quality. More that you could expect from them.
I recommend them sincerely
20. elokuuta 2023
Simple straight forward and always good.
13. elokuuta 2023
Got a dress on 1 week rush and it…
Got a dress on 1 week rush and it turned up bang on the one week mark - really gorgeous colour, just latex is a little on the thin side but really pretty and the fit is absolutely perfect!
Will definitely be ordering again :)
13. elokuuta 2023
Vastaus yritykseltä westwardbound.com
Thank you for the review. :) To confirm, the dress ordered was made in .33 latex, as shown on our website. We can make dresses in .40 if required. This might work better for you in the future. Please contact us in advance to confirm.
Excellent service for excservice is keyellent…
Excellent service for excellent products, bought by excellent customers.
26. heinäkuuta 2023
Never any issues from start to…
Never any issues from start to completion of purchase, always great products.
26. kesäkuuta 2023
Order arrived on time as expected
Order arrived on time as expected, quality was good
18. kesäkuuta 2023
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