From start to finish the process was easy due to the experience and knowledge of my agent and the way he went above and beyond to explain to me in language I could understand the process of securing... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Lauren Kowalski and Morgan Batko were exceptionally nice and helpful. I had planned on replacing my whole deck (36' x 20') however, forcing me to repair the porch (deck) before closing cost me $266 t... Näytä lisää
I was focused on a rate that worked for me,I had tried working with numerous lenders and found out that all the best rates etc were ultimately dealing with WC; so i ditched the middle men. Their agen... Näytä lisää
Yritys on vastannut
Ayria was our contact representative through the loan process with West Capital Lending. He made the process very positive, knowledgeable, and truly a pleasure to work with. The home accessor chos... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
West Capital Lending’s mission is to empower borrowers with access to competitive financing, expert guidance, and exceptional service. We strive to simplify the mortgage process, build lasting relationships, and earn the trust of every customer we serve.
Yhteystiedot
Yhdysvallat
- www.westcapitallending.com
4,7
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä westcapitallending.com
Thank you for the kind feedback! We’re glad to hear you received good service from our team and had a positive experience. We appreciate you choosing West Capital Lending and taking the time to share your feedback!
If this was a 1 - 10 rating scale, I'd give it 9️⃣ Stars 🌟!
My Loan Officer was excellent 👍, and the general support was really good 😊.
My only criticism would be that it took nearly a month which was not my expectation going into process.
5. syyskuuta 2026
Vastaus yritykseltä westcapitallending.com
Thank you for taking the time to share your honest feedback! We’re thrilled to hear your Loan Officer was excellent and that you received great support throughout the process. We also understand that the nearly month-long timeline was longer than you expected, and we appreciate your patience and understanding along the way. Your feedback is valuable to us as we continue looking for ways to make the process more efficient and predictable for our customers. We’re grateful you chose West Capital Lending and appreciate the opportunity to assist you!
Ayria was our contact representative…
Ayria was our contact representative through the loan process with West Capital Lending. He made the process very positive, knowledgeable, and truly a pleasure to work with.
The home accessor chosen to evaluate our home value, however, was dismal at best. She forgot her measuring wheel, so had to buy one at Home Depot once she arrived. Her officially accessed home value was so inaccurate that it was lower than the county tax accessment!
16. heinäkuuta 2026
Vastaus yritykseltä westcapitallending.com
Thank you for taking the time to share your experience. We’re very glad to hear Ayria was knowledgeable, helpful, and made the loan process a positive experience for you. We’re sorry to hear the home valuation did not meet your expectations, particularly given the concerns you described about the accuracy of the assessment. We appreciate you bringing this feedback to our attention, as we’re always looking for ways to improve the overall customer experience. Thank you again for trusting West Capital Lending and for recognizing Ayria’s efforts throughout the process!
knowledgeable agent
knowledgeable agent
positive friendly patient explains well
william dillman
1. syyskuuta 2026
Vastaus yritykseltä westcapitallending.com
Thank you so much for the kind feedback! We’re thrilled to hear William Dillman was knowledgeable, positive, friendly, and patient throughout your experience. His ability to explain everything clearly and make sure you felt comfortable is exactly the kind of service we strive to provide. We truly appreciate you recognizing William and taking the time to share your experience!
Our Benjamin Irvan
Our rep, Benjamin, was great. My only issue was some communication things during the process. Could have been me, but I took notes. My understanding at one point in the process was that we could pay closing costs and buying points at closing, without having it rolled into the loan. That did not happen. So, we didn't get $120k, we got $114,500.
8. syyskuuta 2026
Vastaus yritykseltä westcapitallending.com
Thank you for taking the time to share your detailed feedback. We’re glad to hear Benjamin was great to work with and provided a positive experience overall. We’re sorry for the confusion surrounding the closing costs and points, and we understand how frustrating it can be when the final loan amount differs from what you expected. We appreciate you bringing this to our attention, as clear and consistent communication is extremely important to us. Thank you again for your patience, your feedback, and for choosing West Capital Lending.
Vastaus yritykseltä westcapitallending.com
Thank you for the kind feedback! We’re glad to hear you found our team professional throughout your experience. Providing knowledgeable, respectful, and attentive service is something we take pride in. We appreciate you choosing West Capital Lending and taking the time to share your feedback!
Nick was amazing
Nick was amazing. He was professional, supportive, and alway available for you. Thank you so much!
28. elokuuta 2026
Vastaus yritykseltä westcapitallending.com
Thank you so much for the wonderful feedback! We’re thrilled to hear Nick was amazing to work with and provided such professional, supportive, and attentive service. Knowing he was always available when you needed him means a lot to us. We truly appreciate you recognizing Nick and are grateful you trusted West Capital Lending to assist you!
Nick kept me updated on the progress of…
Nick kept me updated on the progress of the application during the entire process. He followed through on the documents required and went out of his way through e mail or text reminding me of incomplete or missing paperwork.
30. toukokuuta 2026
Vastaus yritykseltä westcapitallending.com
Thank you so much for sharing your experience! We’re glad to hear Nick kept you informed throughout the application process and stayed on top of the required documentation. His proactive communication and willingness to send reminders through email and text clearly helped keep everything moving smoothly. We truly appreciate you recognizing Nick’s dedication and are grateful you chose West Capital Lending!
Yan Katz was great throughout the whole…
Yan Katz was great throughout the whole process. Kept me informed and was able to answer all my questions in a timely manner. Quick funding as well.
8. syyskuuta 2026
Vastaus yritykseltä westcapitallending.com
Thank you so much for sharing your experience! We’re thrilled to hear Yan Katz was great to work with and kept you informed throughout the entire process. His timely responses and willingness to answer your questions clearly helped make everything feel smooth and straightforward. We’re also glad to hear you received your funding quickly, and we truly appreciate you recognizing Yan and choosing West Capital Lending!
The person I worked with Mike
The person I worked with Mike, always made sure if I had all the help needed if I had any questions or concerns. He made me feel very relaxed.
20. elokuuta 2026
Vastaus yritykseltä westcapitallending.com
Thank you so much for sharing your experience! We’re glad to hear Mike was always there to make sure you had the help and answers you needed whenever questions or concerns came up. It’s wonderful to know his support helped you feel relaxed and comfortable throughout the process. We truly appreciate you recognizing Mike and trusting West Capital Lending to assist you!
I feel that they have my best interests…
I feel that they have my best interests at heart!
31. elokuuta 2026
Vastaus yritykseltä westcapitallending.com
Thank you so much for sharing your feedback! We’re happy to hear you felt our team genuinely had your best interests at heart throughout the process. Building trust and making sure our customers feel supported and cared for are incredibly important to us. We’re grateful you chose West Capital Lending and appreciate the opportunity to assist you!
It was simple and easy
It was great super easy little to Jo work I had to do at all
1. syyskuuta 2026
Vastaus yritykseltä westcapitallending.com
Thank you so much for sharing your experience! We’re thrilled to hear the process was great, super easy, and required very little work on your end. Making things as simple and convenient as possible for our customers is something we truly value. We appreciate you choosing West Capital Lending and taking the time to share your feedback!
Excellent customer service
Excellent customer service. I am very impressed by how easy it is to work with everyone on the team and the communication between all parties was exceptional.
11. syyskuuta 2026
Vastaus yritykseltä westcapitallending.com
Thank you so much for the wonderful feedback! We’re thrilled to hear you were impressed with the customer service and found everyone on our team easy to work with. Clear communication and strong teamwork are so important to creating a smooth experience, so it means a lot to know that came through throughout your process. We truly appreciate your kind words and are grateful you chose West Capital Lending!
My agent Mike was very professional and…
My agent Mike was very professional and knowledgeable explaining the program and whenever I needed a response he was very much on top of it
1. syyskuuta 2026
Vastaus yritykseltä westcapitallending.com
Thank you so much for sharing your experience! We’re glad to hear Mike was professional, knowledgeable, and took the time to explain the program clearly. His responsiveness and commitment to staying on top of your questions clearly helped make the process feel smooth and supported. We appreciate you recognizing Mike’s efforts and are grateful you chose West Capital Lending!
Jake was very helpful and the process…
Jake was very helpful and the process was super easy.
Thanks again Jake.
24. elokuuta 2026
Vastaus yritykseltä westcapitallending.com
Thank you so much for the kind words! We’re glad to hear Jake was very helpful and made the process feel super easy from start to finish. It’s wonderful to know his support made such a positive difference in your experience. We appreciate you recognizing Jake and taking the time to share your feedback!
The fact that with my tight deadline…
The fact that with my tight deadline and little credit we were still able to get this loan accomplished. I feel like I had a personal assistant every walk of the proces. Thank you again
1. syyskuuta 2026
Vastaus yritykseltä westcapitallending.com
Thank you so much for sharing your experience! We’re especially glad our team was able to help you navigate the process despite the tight timeline and credit challenges you were facing. Knowing you felt like you had a personal assistant by your side every step of the way means a great deal to us. We truly appreciate your trust in West Capital Lending and are grateful we could be there to support you!
Vastaus yritykseltä westcapitallending.com
We're so glad to hear that our team provided excellent service. We truly appreciate your positive feedback and kind words.
Great communication and Fast Service.
Great communication and Fast Service.
Application was easy enough to follow, with great help from my Agent Daniel Woo.
1. syyskuuta 2026
Vastaus yritykseltä westcapitallending.com
Thank you so much for the great feedback! We’re glad to hear you experienced great communication and fast service, and that the application was easy to follow. It’s wonderful to know Daniel Woo was there to provide helpful guidance and support throughout the process. We appreciate you taking the time to recognize Daniel and share your positive experience!
Representative needs to make sure all…
Representative needs to make sure all accounting is correct. We paid an item
Twice.
18. elokuuta 2026
My West refinance experience.
They stayed in touch through the whole process. Their help was so great that I could not believe that I could refinance on my own.The refi was so smooth and easy I surprised myself that I could do this. They help me save money per month and took a worry off my mind.
9. heinäkuuta 2026
Vastaus yritykseltä westcapitallending.com
Thank you so much for sharing such a heartfelt review! We’re thrilled to hear that our team stayed in touch throughout the entire refinance process and made everything feel so smooth and manageable. It’s especially rewarding to know that you felt confident navigating the process and that the refinance helped reduce your monthly expenses and gave you some peace of mind. We’re grateful we could be there to support you and make the experience easier from start to finish!
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