Im writing this on behalf of my husband Mark who visited Well Pharmacy on Swinnow Road in Pudsey LS28 ........ I saw the pharmacist re Blood pressure readings to be done at home She attached the... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have had exprience of other online pharmacies and have found them wanting, my last one wanted after a while to add on high delivery charges. I then went back to my locak high st pharmacy and every... Näytä lisää
Yritys on vastannut
Parcel came very well packed in bubble wrap, with NO damage. Order was spot on with only one item short of the full total which I am hoping will be refunded back to my account. parcel arrived well on... Näytä lisää
Yritys on vastannut
Very good service so far , dispatched within a couple of days of them receiving prescription. Delivered 48 hours later . No problems yet , Much better than tackling our useless chemist.👍👍
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Yrityksen kirjoittama
Yhteystiedot
Merchants Warehouse, Castle St, M3 4LZ, Manchester, Yhdistynyt kuningaskunta
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4,3
Erinomainen
36 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
they deliver the products that you need…
they deliver the products that you need on time
8. heinäkuuta 2026
Vastaus yritykseltä Well Pharmacy
Hi Ioana,
We are so pleased to hear that you received your products on time and that we could provide you with what you needed.
Thank you for your feedback.
Kind Regards
Well Pharmacy
VERY DISAPPOINTED.
I have used Well Pharmacy for a while and in the whole, was very happy with their service, until recently. I told them I was going to be on holiday for over 3 months and would not be ordering my medication from them and that I would be nominating a pharmacy near to where I was staying whilst away.
I have been receiving reminders every week saying not to forget to order my medication. I have sent an email every time I received one of the reminders and got a generic response. I am absolutely fed up keep asking them to note their system that I am away and to stop sending reminders. All my efforts have been completely ignored.
21. tammikuuta 2026
Vastaus yritykseltä Well Pharmacy
Hi Janet,
We appreciate you taking the time to share your recent experience with us. We are truly sorry to learn about the persistent medication reminders you have been receiving, especially after you clearly communicated your extended absence and change in pharmacy nomination.
Email reminders are automated and are sent out to patients at regular intervals, we understand how frustrating it must be to be receiving these weekly.
We are aware you have reached out us and a member of our team as advised they can remove you from all communications for the time being but did not receive a response from you. We have unsubscribed you from emails for now so this should stop these emails. Please get in touch at hello@well.co.uk when you want to resume using our service and to request for you to be re-subscribed to all emails and we can change this back.
We hope this helps.
Kind Regards,
Well Pharmacy
I use this pharmacy regularly
I use this pharmacy regularly, they are so lovely, approachable and helpful. I have a family of 6 and they have been my first point of call. Beth is fantastic, always goes above and beyond and she is very knowledgeable!
6. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Well Pharmacy
Hi Kelly,
We are so happy to hear that our team has consistently provided you and your family with such a positive experience.
We truly appreciate your kind words and continued trust in our services.
Kind Regards
Well Pharmacy
i am happy no proms
18. huhtikuuta 2026
Vastaus yritykseltä Well Pharmacy
Hi Jenna,
We are so happy to hear that you had a positive experience with us! We truly appreciate your feedback.
Kind Regards,
Well Pharmacy
Very helpful when speaking to them and…
Very helpful when speaking to them and asking questions always give good advice
8. heinäkuuta 2026
Vastaus yritykseltä Well Pharmacy
Hi Karen,
We are so pleased to hear that our team was helpful and provided good advice when you had questions. Thank you for your kind feedback.
Kind Regards,
Well Pharmacy
Easy to use website and fast delivery…
Easy to use website and fast delivery Thankyou!
13. heinäkuuta 2026
Vastaus yritykseltä Well Pharmacy
Hi Sue,
We are so pleased to hear that you found our website easy to use and that your delivery was fast.
Thank you for your feedback.
Kind Regards,
Well Pharmacy
Every time I request Hydromol ointment…
Every time I request Hydromol ointment what appears on my request is Epaderm it happens always, that is why I kept on cancelling it and request again, that is why I always run short of Hydromol ointment, many times that I have to buy because moisturiser is not working well for my dry and crack skin especially my lower extremities.
10. heinäkuuta 2026
Vastaus yritykseltä Well Pharmacy
Hi Epifania.
We appreciate you sharing your experience with us and are truly sorry to hear about the ongoing difficulties you've faced with ordering your prescription.
Please email us at hello@well.co.uk and our team can check this for you.
Please be assured that we will only dispense what the GP prescribes for you so if the Epaderm is not on your records at your surgery, the GP will only issue a prescription for the item you have.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Excellent perfumes will definitely…
Excellent perfumes will definitely recommend. Fast dispatch and delivery
13. heinäkuuta 2026
Vastaus yritykseltä Well Pharmacy
Hi Mrs Russell.
We are so glad to hear that you are happy with our perfumes and our quick dispatch and delivery. Thank you for your feedback and recommendation.
Kind Regards,
Well Pharmacy
My prescription was placed inside my…
My prescription was placed inside my wheelie bin luckily my brother spotted it before he put more rubbish in on top of it.
11. heinäkuuta 2026
Vastaus yritykseltä Well Pharmacy
Hi Craig,
Thank you for sharing your feedback with us. We are very concerned to hear about this incident. We do instruct that parcels are not left unattended or in any deemed safe places due to the contents inside the parcel.
We will report this incident on our reporting system to be addressed.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
First time user, great communication …
It was my first time using Well and at the moment I love the fact that I am always kept informed at every step
9. heinäkuuta 2026
Vastaus yritykseltä Well Pharmacy
Hi Dawn,
Thank you for taking the time to share your feedback. We're so happy to hear that our communication and updates have made your first experience with us a positive one!
We appreciate your feedback.
Kind Regards,
Well Pharmacy
Quick, efficient & eady
Generally, the service is quick and efficient. Products was delivered timely and well packaged. The ONLY issue is the app does not allow you to change delivery address before an order us places. I changed my address when I moved but could not update my delivery address at the same time. This resulted in my meds going to a previous address. This should be a simple fix.
9. heinäkuuta 2026
Vastaus yritykseltä Well Pharmacy
Hi Patrick.
We appreciate you sharing your feedback regarding your experience. We are truly sorry to hear about the issue with your delivery address and understand how frustrating it must have been to have your medication sent to an old address.
You can change your delivery address after you order at any point up until we dispatch it. Once we receive the prescription we will let you know and if you log in to your account and tap your order 'View details', it will allow you to change this. Once changed, it will be changed for all future orders so you will only need to do this the once.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Service disappointed
Very disappointed with how long my prescription took to be delivered as I normally pick my prescription up from the pharmacy which takes 5 days not 9 days with well.
8. heinäkuuta 2026
Vastaus yritykseltä Well Pharmacy
Hi Chris,
Thank you for sharing your feedback with us. We are sorry to hear about the delay in receiving your prescription. We understand your frustration with the extended delivery time compared to your usual pharmacy pickup. We have had some delays in prescription processing due to a technical issue, please be assured we are working to resolve the issue and bring our timescales back to where they should be.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Vastaus yritykseltä Well Pharmacy
Hi Robert,
We are so glad to hear you have had a positive experience when using our service. Thank you for sharing your feedback!
Kind Regards,
Well Pharmacy
Vastaus yritykseltä Well Pharmacy
Hi Andrew,
We are please to hear you are happy with our service, thank you for sharing your feedback with us!
Kind Regards,
Well Pharmacy
This cream is what my vet consultant…
This cream is what my vet consultant recommended for my dogs eyes as the eyes are flooding fluid from the cornea I have to put it in 4 times a day and is a lot cheaper buying direct to you than what the vets charge
8. heinäkuuta 2026
Vastaus yritykseltä Well Pharmacy
Hi Maria,
We're so glad to hear our cream is helping your dog's eyes and that purchasing directly from us is more convenient for you.
We appreciate your positive feedback!
Kind Regards,
Well Pharmacy
Prompt service. Great product
Prompt service, great product. I was surprised by the amount of detail that the cholesterol test gives, in just ten minutes. Also, the test kit is very easy to use.
6. heinäkuuta 2026
Vastaus yritykseltä Well Pharmacy
Hi Drew,
We're so glad to hear you found our service prompt and the product effective! It's wonderful that the cholesterol test provided such detailed results quickly and was easy to use. We appreciate your positive feedback.
Kind Regards,
Well Pharmacy
It was my first time using the order…
It was my first time using the order and delivery service as unable to collect my prescription after an operation.
I rang them when I had difficulties and the staff were extremely helpful and patient.
I was kept informed of the progress of my order and very happy with the service all round .
Delivery was fast and came when expected.
10. heinäkuuta 2026
Vastaus yritykseltä Well Pharmacy
Hi Coral,
We are so pleased to hear that our order and delivery service was helpful during your recovery. It is wonderful to know that our staff provided excellent assistance and kept you informed every step of the way. We appreciate your kind words about our fast and timely delivery.
Thank you for sharing your positive experience with us.
Kind Regards,
Well Pharmacy
Well pharmacy on Bolton Road Salford.
Well pharmacy on Bolton Road Salford.
I’ve changed since as it’s been the third time I’ve felt unwelcome. All I can say is the attitudes of those working there are off. They make you feel as if ordering medication is a inconvience. I’ve unfortunately had to use the 111 service twice this year. Last this past Saturday and the bald short black guy with glasses constantly shook his head when I told him I’d realised at 7pm on a Friday evening thus unable to order from the doctors. Only administered 4 meds despite having a week emergency earlier in the year. It was more the approach honestly I felt like a naughty child lol . I keep not ordering meds in anticipation of going in which is probably a factor as to why I run out.
11. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Well Pharmacy
Hi there,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your consistently negative experiences at our Bolton Road, Salford branch. We understand your frustration regarding the attitudes of our colleagues and how you felt unwelcome. It is concerning to hear that you felt like an inconvenience when ordering medication and that your situation with the 111 service was met with disapproval. We take your feedback seriously and would like to address these issues with the team.
If you would like to talk to us regarding your concerns, please email your experience to hello@well.co.uk with the pharmacy name and address in the subject bar. This will allow the relevant team to share this with the area manager and allow them to address any issues directly with the pharmacy.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
I got someone else’s prescription
I got someone else’s prescription. When my husband went in to return the drugs I had delivered I was given another prescription for again something I didn’t request!
11. heinäkuuta 2026
Vastaus yritykseltä Well Pharmacy
Hi Cath,
Thank you for sharing your feedback with us. We sincerely regret the mix-up with your prescriptions and the inconvenience this had caused.
We take feedback like this very seriously and please be assured that all incidents like this are recorded and reported to the NHS.
We can see this is currently being handled by our pharmacist and a member of our team will update you shortly.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Vastaus yritykseltä Well Pharmacy
Hi Popovici,
We are so happy to hear that you are pleased with our fast delivery and fair prices.
We truly appreciate your wonderful feedback!
Kind Regards,
Well Pharmacy
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.