Wakingherbs Arvostelua 

54
TrustScore 3.5/5 tähteä

3,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

After a month, the wire was finally recognized by the company and order was moved forward. A frustrating experience, will not use wire again with them.

Saanut 5/5 tähteä

Unreal, was anxious not seeing Paypal but now I'm glad i took the risk, shipment was less than a week "tracked" even better they offer a free shipping option if you don't mind waiting a little lon... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

First time ordering,Paid the invoice,Wmailed them,got a response saying i didnt pay yet,emailed them the transaction id and paid ticket but no response yet, \Turns out itwas the payment system messin... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Placed an order…. It never landed. Been trying to get a refund going on two weeks now. I’ve emailed several times with no response back. It's a shame they would lose a customer over $40 bucks. Th... Näytä lisää

Yrityksen tiedot

  1. Maataloustuotanto

Yrityksen kirjoittama

Ayahuasca, Kambo, Rapé, Psychotria Viridis & other Shamanic Herbs from around the world. Ethically sourced & sustainably harvested ethnobotanicals.


Yhteystiedot

3,7

Keskitasoinen

TrustScore 3.5/5 tähteä

54 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 66 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,7

Kaikki arvostelut

(54)

10 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 2/5 tähteä

Overall disappointed

Their customer service is good, their products not so much. The b. caapi paste (yellow) is OK, although not particularly potent, but their leaves (both chacruna and chaliponga) are super-weak, and their peganum harmala powder is next-to-useless.

4. toukokuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Horrible customer service

Horrible customer service.
They'll take your money but chances are good that you will never receive what you ordered. Good luck getting a refund.
There are many places to shop that are more trustworthy.

22. huhtikuuta 2022
Oma-aloitteinen arvostelu
Wakingherbs-logo

Vastaus yritykseltä Wakingherbs

Dear costumer,

Thank you for your feedback. We are truly sorry to hear that your experience at the time did not meet your expectations.

My name is Majo, and I am currently in charge of Customer Service. One of our main intentions today is to grow and improve, not only in the quality of what we offer, but also in the care and human connection we bring to every interaction.

We would sincerely appreciate the opportunity to be in touch with you, to listen and understand what happened, learn from it, and offer you a proper solution if your situation was not resolved in the best way back then.

Please feel warmly invited to contact us at admin@wakingherbs.com
. Your experience and perspective are truly valuable to us, and we are grateful for your contribution to our growth.

Thank you again for your time and for helping us become better.

Warm regards,
Majo
Waking Herbs Customer Service Team

Saanut 1/5 tähteä

Customs sent order back to WH warehouse, WH kept it and my money until I came asking questions

Never got my order. After a couple of months of waiting I emailed asking if I should be concerned. Was then told that my package had been returned by customs (I’m in the US). Now they didn’t say when it had returned, and I’m very understanding of most circumstances, if they are made clear. But I was incredibly displeased that it took ME contacting THEM to be told that they had both my money and my order for who knows how long and they probably would have never reshipped or contacted me on their own. No explanation for such an oversight. Just “sorry I didn’t tell you”. Wouldn’t reship with free tracking (I didn’t pay for tracking initially because it was more than the product I was buying). I was really excited for it and would have continued purchasing if I liked the product. But I ended up asking for a refund since they completely lost my confidence. And I wrote a review on their regular review site, they must have denied it to post since it hasn’t shown, so that’s why I’m reviewing here.

20. maaliskuuta 2022
Oma-aloitteinen arvostelu
Wakingherbs-logo

Vastaus yritykseltä Wakingherbs

Dear costumer,

Thank you for your feedback. We are truly sorry to hear that your experience at the time did not meet your expectations.

My name is Majo, and I am currently in charge of Customer Service. One of our main intentions today is to grow and improve, not only in the quality of what we offer, but also in the care and human connection we bring to every interaction.

We would sincerely appreciate the opportunity to be in touch with you, to listen and understand what happened, learn from it, and offer you a proper solution if your situation was not resolved in the best way back then.

Please feel warmly invited to contact us at admin@wakingherbs.com
. Your experience and perspective are truly valuable to us, and we are grateful for your contribution to our growth.

Thank you again for your time and for helping us become better.

Warm regards,
Majo
Waking Herbs Customer Service Team

Saanut 1/5 tähteä

Non human grade stuff

They looks like they sell herbs for human use but be aware. Like they say in the small print, they do not sell human grade stuff. It is not safe.

28. lokakuuta 2021
Oma-aloitteinen arvostelu
Wakingherbs-logo

Vastaus yritykseltä Wakingherbs

Dear costumer,

Thank you for your feedback. We are truly sorry to hear that your experience at the time did not meet your expectations.

My name is Majo, and I am currently in charge of Customer Service. One of our main intentions today is to grow and improve, not only in the quality of what we offer, but also in the care and human connection we bring to every interaction.

We would sincerely appreciate the opportunity to be in touch with you, to listen and understand what happened, learn from it, and offer you a proper solution if your situation was not resolved in the best way back then.

Please feel warmly invited to contact us at admin@wakingherbs.com
. Your experience and perspective are truly valuable to us, and we are grateful for your contribution to our growth.

Thank you again for your time and for helping us become better.

Warm regards,
Majo
Waking Herbs Customer Service Team

Saanut 5/5 tähteä

Much love....

Got my order in about 30 days and they even threw 2 extra samples with my order 👌

I'm 100% satisfied with my order and highly recommend them.

25. elokuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great company

Great company. So professional. Trustworthy and definitely reliable. Quality is BRILLIANT. Buying again for sure. 3days from payment I received in UK
Love it!
☮✌☯

8. lokakuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fast delivery

Fast delivery, with good range of products. Will be ordering more from these guys

15. elokuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great :)

Lovely, heartfelt company! Great products at equally great prices, sprinkled with love! Thank you so much, will be sure to order again :) I love the Netherlands!

14. elokuuta 2020
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Ok I'm leaving a 4 stars because the…

Ok I'm leaving a 4 stars because the product is amazing. They carry nothing but good quality. However I have a recent concern and the only reason I'm addressing it here on a review is because no body has contacted me back after 4 attempts to reach someone. I ordered some items and it is still in customs and has been there for 2 weeks. I'm experienced with customs & know that after 7 days means it's been seized. I spent good money and would like some closure on if I will have another order shipped or refunded. Please contact me wakingherbs. I really love doing business name your one of the best suppliers I ever had. Please resolve this issue. So the only reason I don't give 5 stars is because nobody has refunded me or contacted me on a possible seized package

3. joulukuuta 2019
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

GREAT STORE!

Fast delivery (a bit over a week - free delivery) and even got a little gift (a small bag of tea herbs). It was my first time ordering and I am very happy.

22. lokakuuta 2019
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Unreal

Unreal, was anxious not seeing Paypal but now I'm glad i took the risk, shipment was less than a week "tracked" even better they offer a free shipping option if you don't mind waiting a little longer

Thankyou so much for the complimentary tea leaves

- Customer

29. heinäkuuta 2019
Oma-aloitteinen arvostelu
Wakingherbs-logo

Vastaus yritykseltä Wakingherbs

Thank you so much for your kind words and for taking the time to share your experience.

We’re truly happy to hear that the process felt smooth from start to finish and that you felt well informed along the way. Our team always tries to handle each order with care, from communication to packaging, so it means a lot to know this was reflected in your experience.

We’re also glad you enjoyed the little tea gift. It’s our way of sharing a small piece of what we love.

We look forward to serving you again in the future.

Warm regards,
Waking Herbs Customer Service Team

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin