Vodafone UK - Windsor Arvostelua 

121
TrustScore 5/5 tähteä

4,8

Peascod Street 112, SL4 1DN Windsor, England, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Gaurav, was very helpful and able to save us some money on updating our phone contracts. He’s always a pleasure to work with when we update our contracts and is very knowledgeable and good at explaini... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Fantastic customer service from Al. Explained SIM only contract options clearly sharing his screen as proof (very reassuring!). Didn’t oversell. Saved me 30% off my previous contract which I was... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Great service in Windsor store from Luke resolved the issues within 20 mins after us spending 2 hours + on phone previous evening. Not only efficient polite service Luke was able to offer an enhanced... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Recently came in with my grandparents to sort out topping up their phones after realising that the top up cards are no longer used. The staff were really helpful and patient with all of their question... Näytä lisää

Yritys on vastannut


Yrityksen tiedot


Yhteystiedot

  • Peascod Street 112, SL4 1DN, Windsor, England, Yhdistynyt kuningaskunta

4,8

Erinomainen

TrustScore 5/5 tähteä

121 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(121)

42 251 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Fantastic service

Fantastic service. Help me to swap sim and offered new cheaper plan.
Thank you Team

17. tammikuuta 2025
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Hi Sergiu,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Saanut 5/5 tähteä

Thank you for help to reduce my bill

Thank you for help to reduce my bill. This is my first review ebout vodafone and im very happy.
Thank you Team Windaor

7. tammikuuta 2025
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Hi Said,

Thank you for taking the time to leave us a 5 star review and we are glad we have been able to help with the bills.
Thanks,
The Vodafone Social Media Team

Saanut 5/5 tähteä

turned out amazingly

What made a difference today was the customer service was beyond my expectations. I am satisfied and grateful to Muhammad. The quality he Dili weed was exceptional. Couldn’t find any criticism at all. Compared to Curry’s he dominated them from start to finish. Exactly what you require from a leader, Mohammed thanks I praise all your hard work and really pull my hat off.

All my compliments to the rest of the Windsor visa phone store staff, I enjoyed spending that time discussing properly what better deals you can get and save money as well, with the best recommendations to set the device, or just leave Muhammad take care of it, he is more than happy to help.

I just thought I was going to struggle with security questions for a home broadband which was exaggerated to cancel, again top man, and a well thoughtful agent.

Many thanks

10. joulukuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Hello, Jack,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Muhammad.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Great customer service and super…

Great customer service and super friendly

30. marraskuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Hi Ivan,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Saanut 5/5 tähteä

Lovely experience within Windsor store

Lovely experience within Windsor store. Store manager Ali and advisors Noreen and Luke were very welcoming and helpful, was able to offer me the correct packages within my price budget and very welcoming people. Will definitely advise family and friends to visit Windsor branch as it’s the best experience I’ve had in any store

30. marraskuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Hi Julia,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Saanut 5/5 tähteä

The Gman and Jamal provided great…

The Gman and Jamal provided great customer service. I will definitely return!

29. marraskuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Hi Mohammed,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Saanut 5/5 tähteä

Great Customer Service

Ali and Luke were great at understanding our needs (myself and my daughter) and working with us on a viable, workable contract - upgrading one phone (as required/necessary) and giving me the best option on something simpler, and cost effective. They explained all details in full, simply and effectively, so we are both happy with our new phones, and contracts. Thanks.

23. lokakuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Hi Paul,

This is a great review for Ali and Luke. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks,
Vodafone Social Media team

Saanut 5/5 tähteä

Great customer service

Ali and Luke were both great with taking care of my broadband which was facing multiple delays. Their professionalism and commitment to the cause has helped me get a resolution that I don’t believe would have been possible with anybody else, they truly went above and beyond. Thanks

17. lokakuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Hi Desmond,

Thanks for your review for Ali and Luke. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Saanut 5/5 tähteä

Top man Luke.

Excellent service from Luke in the Windsor shop. Thanks.

5. lokakuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Hi Bruce. Thank you for your review for Luke. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Ali and Luke went above and beyond to…

Ali and Luke went above and beyond to help me with a contract error when customer service did not provide assistance. They made sure the error Vodafone made was resolved and they are a true asset to the store.

5. lokakuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

The service received at the Windsor…

The service received at the Windsor store by the Store Manager Ali has been amazing. He has been so patient with all my mothers questions. Ensuring that she has everything she needs for her phone upgrade. All the staff in the store have been very helpful each time she has visited with even the smallest of questions.

5. lokakuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Great experience

Great experience, Ali, Sufy, Luke all helped me and they have sorted my phone, my transfer and have explained everything in detail.

3. lokakuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Hello, Marie,

It's great to hear about the positive experience which you received in store from Ali, Sufy, and Luke, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

It was a very good experience with the…Greate help and attention of Luke

It was a very good experience with the support of a very experienced and professional Sales Adviser - Mr Luke!

He actually surpassed any previous experience with any operator, including Vodafone.
Keep up the good job Luke

28. syyskuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Hello, Henry,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Ali and staff were amazingly helpful

Ali and staff were amazingly helpful. Showed me various options and I just felt that service was excellent

28. syyskuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Saanut 5/5 tähteä

Very knowledgeable and helpful staff

Very knowledgeable and helpful staff. Thank you Gaurav!

17. syyskuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Hi Sophia,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Gaurav's great service.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Saanut 1/5 tähteä

useless

useless, I have been with Vodafone for a few years now, my contract was about £36 a month, half for the phone, the other half for data etc, my contract expired 5 months ago, they decided to increase their charges for my data to £24 a mon th after i finished paying for the phone without telling me, last weekend I tried to cancel my contract, went into their shop in windsor and spent an hour doing this, I was assured it would be ended 2 days later, 3 days later its still running, I contacted customer services and they said its got another month to run even tho they got me to buy another Voxi sim to insert in my phon, so I now have 2 data plans running at the same time, useless bunch, they dont care, just take take take.

11. syyskuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Hello, Kevin,

Thanks for taking the time to provide feedback on your experience. It's always appreciated, as it's always our aim to improve.

When requesting to cancel a service, there is a 30 day notice period, and it sounds like that's why your Vodafone contract is currently still running.

If you were intending to use your existing number on your VOXI SIM, please view the Facebook and X (Formerly Twitter) contact details for VOXI here: https://www.voxi.co.uk/contact-us so that a request can be submitted for you, to move your Vodafone number over to your VOXI SIM.

Thanks, Vodafone Social Media Team

Saanut 5/5 tähteä

Thanks Mohammad Ali

Thanks Mohammad Ali, much appreciated that you sorted out our package change in your out peak hours.

7. syyskuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Hi Hakan,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Saanut 5/5 tähteä

Excellent service from Gaurav!

Excellent service from Gaurav!

7. syyskuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Hey Kavita,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Excellent customer service

Excellent customer service. Really took time to find out my needs and give me the best plan. Highly recommend dropping in if you need any help. Lovely staff too. Gaurav super helpful.

22. elokuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Hello Jo,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Fantastic experience in Windsor store…

Fantastic experience in Windsor store from Sufy, really helpful with a new contract! Brilliant service and very patient would recommend for any help! Thank you

8. elokuuta 2024
Oma-aloitteinen arvostelu
Vodafone UK - Windsor-logo

Vastaus yritykseltä Vodafone UK - Windsor

Hey Natalie,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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