Vodafone UK - Wigan Arvostelua 

243
•
TrustScore 5/5 tähteä

4,9

Unit 33,Grand Arcade, WN1 1UG Wigan, GB

•

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

⭐⭐⭐⭐⭐ Fantastic experience at Vodafone Wigan! I just wanted to leave a huge thank you to Katie, who was absolutely fabulous from start to finish. She was so attentive, friendly and genuinely... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Came into the Wigan store today about upgrading my phone- Justyna helped me and she was very helpful and made me feel at ease about upgrading to the 18 pro max and explained all the benefits highly r... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Li... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We’ve been coming to the wigan Vodafone store for many years and every time Tom has more than happy to help thank you very much

Yritys on vastannut


Yrityksen tiedot

  1. Mobiiliverkko-operaattori
  2. Internet-palveluntarjoaja
  3. Matkapuhelinkauppa
  4. Puhelin- ja internetpalvelu
  5. Televiestintä

Tietoja yrityksestä Vodafone UK - Wigan

Yrityksen kirjoittama

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Yhteystiedot

  • Unit 33,Grand Arcade, WN1 1UG, Wigan, Yhdistynyt kuningaskunta

4,9

Erinomainen

TrustScore 5/5 tähteä

243 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,9

Kaikki arvostelut

(243)

42 728 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Tom was Very professional and helpful

Tom was Very professional and helpful.
Great service

14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey there,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Amazing,so friendly and kind and…

Amazing,so friendly and kind and polite,
Thanks Tom

14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey Mohsen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Came into the Wigan store today about…

Came into the Wigan store today about upgrading my phone- Justyna helped me and she was very helpful and made me feel at ease about upgrading to the 18 pro max and explained all the benefits highly recommend

13. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Katie’s service was excellent

Katie’s service was excellent! Very informative & made me feel welcome.

12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey there,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

We’ve been coming to the wigan Vodafone…

We’ve been coming to the wigan Vodafone store for many years and every time Tom has more than happy to help thank you very much

12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

I would like to say a big thank you to…

I would like to say a big thank you to Tom at Vodafone in Wigan.

I came to the UK from Sri Lanka, and in 2023 I bought my first phone here, an iPhone 14. Because it was my first time buying a phone in the UK, I was a little nervous and unsure about everything.

Tom spoke to me very kindly and patiently. He explained everything clearly and made me feel comfortable and welcome.

After that, when I wanted to buy my second item, including my Apple Watch, I always went to Tom. Whenever I visit the Vodafone store in Wigan, I look for Tom because I trust him. He always explains everything properly and gives me very good advice and excellent customer service.

Since buying my iPhone 14 in 2023, I have continued to go to Tom whenever I need help or want to buy something from Vodafone. Even today, I am very happy with the service he has given me.

Tom is not only a great member of staff, but he is also a genuinely kind person with a wonderful personality. The way he speaks to customers and treats people is very friendly, respectful, and professional. One of my friends also told me that Tom gives very good customer service.

As someone who came to the UK from overseas, I really appreciate how kindly and respectfully Tom treated me. When I first came to the UK, I was nervous about buying things and understanding everything, but Tom made me feel comfortable and happy.

Thank you so much, Vodafone, and especially Tom, for your excellent service, kindness, and support. Tom is a wonderful person and a very valuable member of the Vodafone team. I really appreciate everything he has done for me

12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey Charuni,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Customer Service

I was thinking of changing my broadband plan and Katie was excellent at discussing the most suitable plan her professional and friendly personality made my experience a positive outcome.

6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey Maria. We're so glad that the experience was a positive one and that you found a suitable plan.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Saanut 5/5 tähteä

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Fantastic experience at Vodafone Wigan!

I just wanted to leave a huge thank you to Katie, who was absolutely fabulous from start to finish. She was so attentive, friendly and genuinely went above and beyond to help me with my mobile upgrade.

Nothing was too much trouble, and she helped me leaps and bounds compared to previous experiences with other companies.

Katie is a real credit to the Vodafone team in Wigan, and I wouldn’t hesitate to recommend her. Thank you again, Katie! 💕📱

1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey Dan,

Thanks for the lovely review and fantastic support for Wigan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Alyssa & Co Wigan.

Alyssa, Abbie and Katie at the Wigan Grand Arcade store. Above and beyond. 👌

1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey there,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Alyssa, Abbie and Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Excellent service. Top notch.

Excellent service and help in every way. Alyssa and Tom were fantastic. Thanks!

28. elokuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hi Graham, thank you so much for your wonderful review and the amazing support you’ve shown for Alyssa and Tom, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Saanut 5/5 tähteä

Alyssa - Grand Arcade Wigan store

Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Lindsay & Mia

29. elokuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey Lindsay,

Thanks for the lovely review and fantastic support for Alyssa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

The experience of getting a new mobile…

The experience of getting a new mobile was made very easy by Alyssa. Sge was very pleasant and very helpful, a credit to Vodafone.

28. elokuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey Barry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Very pleasant young lady

I went into the shop and asked advise from Alyssa , I then returned 2 days later and she remembered me and what I wanted them we sat down and she organised everything .Such a calm and pleasant young lady

26. elokuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey Vivienne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

amazing

I went in today and spoke to katie, she was a lovely member of staff who helped me take out a new contract. She gave me all the information i needed and was very helpful and i was really happy with the deal.

23. elokuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey Alicia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Alyssa was great in helping my upgrade

Alyssa was great in helping my upgrade contracts, she took her time and answered all my questions, she even upsold and found me a better overall broadband deal.

4. elokuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Assisted by Emmie

Assisted by Emmie, who was professional, friendly and helpful.

4. elokuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey Lee,

Thanks for the lovely review and fantastic support for Emmie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Katie is giving good customer service

Katie is giving good customer service, very informative, and open. Thank you for all!!

29. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Saanut 1/5 tähteä

Unprofessional

Unprofessional, lack of staff, once I’d purchased the phone the store staff had no interest in resolving issues and basically told me to go to the Apple store in Manchester so they could fix it, store opened later than advertised and staff turning up obviously straight from the gym, lack of corporate management, the Wigan store experience was the ultimate failure in all aspects.

9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey Malcolm,

We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.

I suggest you to please reach out to our team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Saanut 5/5 tähteä

Absolutely great would not see anyone…

Absolutely great would not see anyone else 😃

14. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hey Susan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Tom was so very helpful setting my new…

Tom was so very helpful setting my new mobile phone up and explaining the plan I wanted,he is a great asset to Vodaphone.
If I had a company I would offer him a Manager's roll without a shadow of doubt.
Fantastic.

12. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Wigan-logo

Vastaus yritykseltä Vodafone UK - Wigan

Hi Wayne, thank you so much for your wonderful review and the amazing support you’ve shown for Tom, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

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