I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would rec... Näytä lisää
Sijainti
Vaihda sijaintia4 Union Street, SA1 3EE Swansea, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... Näytä lisää
Yritys on vastannut
Louis & the rest of the staff were really helpful in the shop, brilliant prices, will definitely use Vodafone again
Yritys on vastannut
Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Mobiiliverkko-operaattori
- Matkapuhelinkauppa
- Internet-palveluntarjoaja
- Puhelin- ja internetpalvelu
- Televiestintä
Tietoja yrityksestä Vodafone UK - Swansea
Yrityksen kirjoittama
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Yhteystiedot
4 Union Street, SA1 3EE, Swansea, Yhdistynyt kuningaskunta
4,9
Erinomainen
255 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Mobile WiFi
Hussein was very helpful, easy rolling contract set up quickly and installed Sim into the dongle ready for use.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey Steve
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Joey was excellent
Joey was excellent, he brought my bill down by at least £25, while sorting me a better package as well as a new tablet I cannot fault him a single bit, plus he is going 2 sort out my old tablet so I don't have 2 figure it out myself
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey Antony,
Thanks for the lovely review and fantastic support for Joey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jakub was very helpful
Jakub was very helpful, visited the vodaphone store in Swansea and jakub was able to sort me out a good deal
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie is the best!
Katie made our experience one that has changed our view on Vodafone which I thought impossible as Vodafone has let us down so many times, when she said she was going to fix our issues and save us money I definitely thought here we go but nope she saved us a good few quid on our bill and fixed all our issues while also having an amazing chat and making us laugh the entire time. Definitely will be returning to the Swansea store again instead of ringing the useless call centres or doing the very long and taxing online chat. Thank you so much Katie!
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey Katerina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone
Great advice around options, really clear and ended up with a much better option than I’d expected.
Been going back to the Vodafone shop for years and they’ve always been great.
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Katie
Katie
This person was most helpful and credit to the Vodaphone shop in Swansea.
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey Stephen,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie in Swansea was amazing and sorted…
Katie in Swansea was amazing and sorted out everything that had been an issue with an old supplier. Moved everything across, perfect plans for multiple devices and was an absolute legend whilst doing it.
14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey Graham,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Katie
Katie. Went over all the possible plan renewals and I agreed on a new plan and also phone along with an iPad. Katie was very helpful and professional along with being a cheerful lady.
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey David,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mobile Broadband
It was a good experience not to long in the shop everything explained and a reasonable price
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I was served by Ethan
I was served by Ethan, excellent customer service, clear and, precise and made sure I understood everything on my new broadband upgrade. Great I now have faster speeds as I work remotely so I can deliver faster and more efficiently. Thank you Ethan you went above & beyond the call of duty for Vodafone exceptional customer service.
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey Shan,
Thanks for the lovely review and fantastic support for Ethan and team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was fab !!
Katie was fab !!! So helpful and explained everything so clearly. Gave brilliant advise and will definitely be back to see her when my upgrade is due
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey Catrin,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joey knew immediately what the problem…
Joey knew immediately what the problem was with my phone, an app had taken over the screen and put all apps in alphabetical order! After a few clicks Joey had solved the problem and deleted the nasty apps that had caused tge problem. Also sorted out my Broadband subscription. Thankyou, great service.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey Sally-Anne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great Customer Service
We were served by Rowan at the Swansea Vodaphone branch with regards to upgrading our phones. Rowan was friendly, helpful, polite knowledgeable and professionally. He made the experience very easy and smooth.
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service
I recently visited the Vodafone branch in Swansea and had a really positive experience. I was professionally assisted by Joey and Hussam, who were both friendly, knowledgeable, and extremely patient throughout the whole process. They took the time to clearly explain my options and made sure everything was set up perfectly before I left.
It’s great to receive such excellent customer service — both Joey and Hussam made the visit smooth, stress-free, and genuinely pleasant. A big thank you to them for their professionalism and outstanding support. Highly recommended!
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey Aleksandrs,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Maddie
I have always had excellent service from Vodafone staff in Swansea and Maddie was absolutely superb. I am not very confident with technology but Maddie explained everything very clearly. She was extremely helpful, empathetic, humorous and engaging. A real credit to the company.
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey Dave,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really positive experience
Had a really positive experience in Vodafone Swansea. Purchased a Google phone via telephone with Vodafone and realised a few days later that Apple iPhone is still the best route for my business. The team were extremely understanding, helpful, and looked at all our options. Katie was absolutely brilliant , returning the phone and seeking the best price for an alternative iPhone. She was very understanding of us and helpful. Professional, humoured & most importantly kind. Thank you for the exceptional service!
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hussein was extremely helpful and…
Hussein was extremely helpful and couldn’t do enough for us! Highly recommended!
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey Aimee,
Thanks for the lovely review and fantastic support for Hussein.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Joey was awesome
Joey was awesome. Got me an amazing deal when upgrading my phone. Really quickly done too. Great experience.
14. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey Ifan,
Thanks for the lovely review and fantastic support for Joey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service experience
I was assisted by Hussein in purchasing a new phone and upgrading my broadband deal. He was very helpful and friendly.
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
Maddie was superb, very knowledgeable & professional, excellent customer service, thank you.🤩
7. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Swansea
Hey Claire,
Thanks for the lovely review and fantastic support for Maddie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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