Graham was fabulous, provided a top service, friendly and really positive in helping my choose my new iPhone 17e. I’ll be back to renew my broadband in November. Thank you!
Yritys on vastannut
Sijainti
Vaihda sijaintia6 Taff Street, CF37 4UL Pontypridd, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Sophie and James spent so much time supporting me with my account, saving me money and upgrading at the same time. They had so much patience and provided me with great customer service.
Yritys on vastannut
Claire was very efficient..it was not the first time that she had dealt with me . She made a painful experience pleasurable..
Yritys on vastannut
Signed up to broadband & keep my landline number. Switched from Virgin Media on 3rd July 2026. Everything seemed to be going smoothly. Broadband connection went well but! Alas it is now 11th July... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Mobiiliverkko-operaattori
- Matkapuhelinkauppa
- Internet-palveluntarjoaja
- Puhelin- ja internetpalvelu
- Televiestintä
Tietoja yrityksestä Vodafone UK - Pontypridd
Yrityksen kirjoittama
Yhteystiedot
6 Taff Street, CF37 4UL, Pontypridd, Yhdistynyt kuningaskunta
4,9
Erinomainen
155 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great customer service
Carly was great - she sorted broadband and sims for me. Both her and her college were friendly and helpful. I’m a very happy customer
17. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hey Maria,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt and Carly were very helpful with…
Matt and Carly were very helpful with my purchase. They were happy to help and answer the questions. Carly offered me to come back if any problems in setting up.
10. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Been into the store in Pontypridd spoke…
Been into the store in Pontypridd spoke with Clare really helpful and polite
23. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hey Darren,
Thanks for the lovely review and fantastic support for Clare.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben did a great job with us
Ben did a great job with us. We had a few technical issues but he got it through it. Really appreciate his help
8. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hey Owen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Carly so helpful and kind softly spoken…
Carly so helpful and kind softly spoken and will to help with anything. Got me a better deal. Yeah she was awesome fairplay.
3. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hey Maxine,
Thanks for the lovely review and fantastic support for Carly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vastaus yritykseltä Vodafone UK - Pontypridd
Hi Keira,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing!
Amazing! Claire in the Pontypridd store was brilliant and thorough and answered all my queries!
10. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hi Ben,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Carly pontypridd vodafone assistant…
Carly pontypridd vodafone assistant was amazing spoke very clear and was so polite and took time explaining my new WiFi contract and renewing my phone contract, Well Done Carly For Smiling throughout your personal help towards me to understand Thankyou👍😃
6. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hi Jemima,
We appreciate your positive feedback for Carly. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service from both…
Excellent customer service from both Clare and Carly today
20. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hi Sharon,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Graham and matt were fantastic saved me…
Graham and matt were fantastic saved me money on broadband
20. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hello, Chris,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Graham and Matt.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Outstanding customer service
Well what can I say. Graham at the store in Pontypridd was absolutely outstanding. Went out of his way to solve a problem that wasn’t really his to sort. It was an issue Voxi had created but his passion for great customer service meant that he would not let us leave without getting a solution, despite not being able to verbally talk to anyone on the Voxi team. He spent an absolute age on the webchat with them and finally got the problem escalated to a senior team member who was able to look into how it could be resolved. Good old fashioned customer service is what any customer wants and every shop should have a Graham.
16. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hello, Sange,
It's always our aim to provide a helpful service, so it's great to hear that Graham delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Graham was amazing today!
Graham was amazing today. My mum needed to update her contract as she was massively over paying. Graham managed to save her over £40 a month and was so lovely when helping us. My mum was really impressed with his patience and clear communication.
17. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hi Donna,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service! Guy with grey hair was lovely and very helpful!
4. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hi Scott,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Phone and Broadband upgrade
Graham was incredibly helpful and made everything easier for me than trying to do it online. I’m incredibly thankful for all the help he has given. A credit to Vodafone!
21. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hi Sam,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Amazing staff graham very helpful
Amazing staff graham very helpful
2. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hi Catherine,
Thanks for taking the time to review and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service
Great customer service. Very friendly
18. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hi Felicity,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Vastaus yritykseltä Vodafone UK - Pontypridd
Hi Ashley,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service from graham huge help and sorted both my transactions with ease
Thanks mate
9. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hi Chris,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent customer service
Excellent customer service. Thank you so much. There were 2 amazing staff Carly and Graham working and they were both very helpful. I feel so much more relaxed now about changing my phone over. Best experience so far. Thank you so much guys
25. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hi Hayley,
This is lovely feedback for Carly and Graham. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Carly the lady in store went above and…
Carly the lady in store went above and beyond to helped keep my bills around the same price and I left with a new phone, please give this lady credit where due, thanks carly 👏
3. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Pontypridd
Hi Erika,
This is lovely feedback for Carly. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
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Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
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Tutustu Trustpilotin arviointiprosessiin.
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Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.