A fantastic experience! Matthew talked me through all my device and airtime options and got me the best new phone and plan with no hassle. Most importantly, no hard sell!!
Yritys on vastannut
Sijainti
Vaihda sijaintia14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... Näytä lisää
Yritys on vastannut
Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... Näytä lisää
Yritys on vastannut
Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!
Yritys on vastannut
Yrityksen tiedot
- Mobiiliverkko-operaattori
- Internet-palveluntarjoaja
- Matkapuhelinkauppa
- Puhelin- ja internetpalvelu
- Televiestintä
Tietoja yrityksestä Vodafone UK - Penzance
Yrityksen kirjoittama
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Yhteystiedot
14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, Yhdistynyt kuningaskunta
4,9
Erinomainen
177 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Matt C was excellent
Matt C was excellent. Brilliant service.
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Penzance
Hey Maria
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt C was brilliant
Matt C was brilliant. Excellent service.
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Penzance
Hey Guido,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt o and hollie are really good at…
Matt o and hollie are really good at there jobs and were very helpful
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Penzance
Hi Nigel, thank you so much for your wonderful review and the amazing support you’ve shown for Matt and hollie, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Holly and Matt O were absolutely…
Holly and Matt O were absolutely fantastic..!!! Very helpful
5. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Penzance
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vastaus yritykseltä Vodafone UK - Penzance
Hey Joanna,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A fantastic experience
A fantastic experience! Matthew talked me through all my device and airtime options and got me the best new phone and plan with no hassle. Most importantly, no hard sell!!
5. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Penzance
Hey Chris,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt o very helpful and very patient
Matt o very helpful and very patient
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Penzance
Hey Jane,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mathew was great
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Penzance
Hey there,
Thanks for the lovely review and fantastic support for Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Maddi was super helpful
Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Penzance
Hey Leanda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Matt
I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a really lovely outcome. Thanks Matt!
17. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Penzance
Hey Alexandra,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vastaus yritykseltä Vodafone UK - Penzance
"Hey Matthew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Updated our contracts with Hollie
Updated our contracts with Hollie. Very friendly and helpful. Excellent service.
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Penzance
"Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Very disappointed with the service at…
Very disappointed with the service at Vodafone Penzance. I lost my SIM card and simply wanted a replacement. I know my phone number, email address, and I have my valid UK driving licence as ID. The only thing I don’t know is my account PIN.
The problem is that the date of birth on my Vodafone account is incorrect, and this appears to have been entered incorrectly by the Vodafone Penzance store. Because of their mistake, Vodafone’s Fraud Team rejected my ID, saying the date of birth doesn’t match the account.
I have visited the Vodafone Penzance store 5–6 times, and each time I was told to contact customer service. Customer service then told me to go back to the store. I have been sent back and forth without anyone taking responsibility for correcting an error that was not my fault.
This has been extremely frustrating and has left me without access to my phone number. I expected much better customer service and a proper solution rather than being passed between the store and customer service. I hope Vodafone resolves this issue as soon as possible.
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Penzance
Hey Nasar,
We're sorry to hear about your experience and understand how frustrating it must be to be left without access to your number while being directed back and forth between different teams. This isn't the level of service we aim to provide. We appreciate you taking the time to share your feedback, and we'd like the opportunity to look into this further.
Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Vastaus yritykseltä Vodafone UK - Penzance
Hey
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Matt O was brilliant thank you very…
Matt O was brilliant thank you very much ! very patient with as Very happy was our contract.
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Penzance
Hey Ella,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service today by Matt .o
Great service today by Matt .o
Very knowledgeable
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Penzance
Hi Andra, thank you so much for your wonderful review and the amazing support you’ve shown for Matt, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Matt O was absolutely amazing
Matt O was absolutely amazing! And very helpful with any questions I had! Would highly recommend
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Penzance
Hi Skye, thank you so much for your wonderful review and the amazing support you’ve shown for Matt, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
5* review
Went in store to have a sim swap done & a lovely man called Matt C helped me with this. He was very professional & explained everything to me in great detail. Would highly recommend visiting the store as the staff are wonderful
8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Penzance
Hey Beth
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hollie was absolutely lovely
Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She did her job exceptionally well and was very helpful in sorting out my application. Thank you, Hollie, for your excellent support!
7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Penzance
Hey Joana,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The guys in Penzance are all Amazing…
The guys in Penzance are all Amazing and go all the way to sort things out. They all deserve a substantial payrise
4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Penzance
Hey Angela,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.