Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... Näytä lisää
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Sijainti
Vaihda sijaintia54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I had the pleasure of having Katie resolve my account issues today a courteous and polite lady and a definite asset to Vodafone metro centre. Well done Katie
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Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone. I have been with Vodafone for over 20 years and cannot see that... Näytä lisää
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Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... Näytä lisää
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Yrityksen tiedot
- Mobiiliverkko-operaattori
- Matkapuhelinkauppa
- Internet-palveluntarjoaja
- Puhelin- ja internetpalvelu
- Televiestintä
Tietoja yrityksestä Vodafone UK - Metro Centre Experience
Yrityksen kirjoittama
Yhteystiedot
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Yhdistynyt kuningaskunta
5,0
Erinomainen
488 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Katie
Katie, has been brilliant, she gave great advice and an excellent customer experience, we are very very happy customers, we couldn't recommend Vodafone enough, thank you Katie
6. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Neil was very helpful, reviewed all 3 lines on our contract and saved us a nice bit of money :)
4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey Fiona,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Metrocentre shop Katie
Went to the Metrocentre shop with my daughter for her phone & ended up coming home with a cheaper broadband & monthly phone payment. Katie was really helpful, thank you!
4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey Claire,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie at the Metrocentre shop
Katie at the Metrocentre shop was really helpful! Got me a great deal & super friendly will definitely be back if I need anything else!
4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey Miss D,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was extremely knowledgeable
Katie was extremely knowledgeable, helped me choose which contract, explained all benefits from all the contracts on offer. Extremely happy, would recommend Vodaphone to anyone - go see Katie
4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey Ian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and pleasant demeanor.
Great service and pleasant demeanor.
Katie helped us with all our queries.
Well done vodafone for employing such a lovely member of staff !!!
3. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey John,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie very helpfull and lovley
Katie very helpfull and lovley
27. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey Kenny,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie was so helpful with our queries…
Katie was so helpful with our queries and after she had checked our phones we left very grateful and relieved a massive help and Katie was so professional a huge thank you
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hi Stephen, thank you so much for your wonderful review and the amazing support you’ve shown for Katie, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Katie is awesome and found me fab deals…
Katie is awesome and found me fab deals on my broadband and phone.
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey Abigail,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Katie was a pleasure to deal with
Katie was a pleasure to deal with. Couldn’t have been more helpful.
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey Jane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Katie was extremely helpful
Katie was extremely helpful
Efficient & effective sorting me a new contract
Thank you
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lorna and Courtney were absolutely…
Lorna and Courtney were absolutely lovely. Lorna sorted out my new contract for both a new phone and broadband and explained everything so simply and easily. Thank you both so much. Highly recommend seeing then both in store in the metro centre.
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey Nevh,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff exceptional today
Staff exceptional today. We called
In at 5.30 but systems were down. They asked if we could call back in a while. They said they would
Text us when back up and running. They did exactly that. We went back
And
Upgraded sims on 2 phones. Both staff very knowledgeable and
Couldn’t have been
More
Helpful. A much better experience than the last one we had. Working as late as 20.50, and The whole
Metro centre was dead but your staff were still going strong and couldn’t have been more
Helpful
Or
Polite. Well
Done guys
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Vinay was class. Would recommend him to anyone. Really helped us with our new broadband and phone contracts and helped reduce our payments with a clear and informative approach.
21. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey Christian,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Vinay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Sid was very helpful, patient and gave good customer service
20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Katie was really lovely
Katie was really lovely, offered us all the information we needed and was really nice when we didn't know what we wanted. Lovely to talk to when we were waiting. Nice to have a laugh with.
20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey Sophie,
Thanks for the lovely review and fantastic support for Katie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into Vodafone metro centre today…
Went into Vodafone metro centre today and was served by Katie, she was very helpful and helped me get signed back into my Vodafone app.
20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey Neil,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Neil was so helpful sorted my phone out…
Neil was so helpful sorted my phone out and was so pleasant while doing so, I came out of store very happy.
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Satisfied and sayifeed was an absolute…
Satisfied and sayifeed was an absolute delight, very helpful!
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey Shane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer service at it’s best!
Went in to Metrocentre to discuss a new plan. What an absolute joy Courtney was. She explained the process so clearly and I went out a really satisfied customer. Well done! A real asset to the business .
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Metro Centre Experience
Hey Sheila,
Thanks for the lovely review and fantastic support for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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