We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintia32 Market Square, LA1 1HT Lancaster, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Näytä lisää
Yritys on vastannut
The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... Näytä lisää
Yritys on vastannut
I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Mobiiliverkko-operaattori
- Matkapuhelinkauppa
- Internet-palveluntarjoaja
- Puhelin- ja internetpalvelu
- Televiestintä
Tietoja yrityksestä Vodafone UK - Lancaster
Yrityksen kirjoittama
Yhteystiedot
32 Market Square, LA1 1HT, Lancaster, Yhdistynyt kuningaskunta
4,9
Erinomainen
323 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I visited the Lancaster store today…
I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec o him for a Pat on the back of that’s how this works a jolly nice chap and very helpful and pilot and well informed. Thanks a lot mr khan
6. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your kind words about the assistance you received. It's great to know the information provided was so helpful.
Thanks,
Vodafone Social Media Team
Hannah and Layla was very friendly and…
Hannah and Layla was very friendly and helpful and efficient when setting up WhatsApp.
5. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
We're happy to hear that the WhatsApp setup was smooth. It's great to know our team members were friendly, helpful, and efficient. Thank you for your positive feedback!
Thanks,
Vodafone Social Media Team
I was assisted by Lili who was…
I was assisted by Lili who was exceptional. I am not ‘techy’ but Lili explained the procedure clearly and precisely
23. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Terrific service
As 2 well-over 70s, we needed help with our accounts.
James initially took us through the options, explaining in terms we could readily grasp (!) what was best for us.
We ended up actually paying less per month for our phones and broadband. But better than that, we UNDERSTOOD. He was so helpful. Thank you James
23. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Abbie was brilliant very helpful and…
Abbie was brilliant very helpful and extremely knowledgeable patient and polite
21. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
Hey Margaret,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hannah was very helpful when…
Hannah was very helpful when transferring my data
21. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
Hey Barbara,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stay clear
Awful avoid this company at all costs, they have put a wire right across the front of my house without asking me, they aren’t interested in helping after they have done the job, they just wash their hands of you, terrible after care and customer service
17. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
We're very sorry to hear about the service you have experienced. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.
If you require further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.
Vodafone Social Media Team
Abbie was excellent explained…
Abbie was excellent explained everything really well and gave me a good deal
18. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
Hi Cynthia,
We're happy to hear that you found our staff helpful and that you're pleased with your new contract. We always appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Hannah was helpful and very…
Hannah was helpful and very professional when doing my broadband and SIM
13. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
“Kaity”you’re a superstar!
We went to Vodafone store in Lancaster city centre today to upgrade my phone, A beautiful charming lady called “Kaity” came a cross and sorted everything so nicely. I really appreciate for the support and help with getting my new phone. Thank you so much.
5. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
Hey Nababul,
Thanks for the lovely review and fantastic support for Kaity.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was very professional and polite…
James was very professional and polite and nice considering I’m a technophobe.
Very helpful
5. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
Hey Lesley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Simon was very accommodating and…
Simon was very accommodating and helpful and explained everything to me
4. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
Hey Michael,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex in Vodafone Lancaster could not do…
Alex in Vodafone Lancaster could not do enough to help and helped us find a great deal that was perfect for us .
2. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
Hey Henry,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service
Alex was very friendly and knowledgeable. Good experience.
29. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
Hey Paul
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A lovely lady named Katie helped us in…
A lovely lady named Katie helped us in store today. She was very knowledgeable and provided great service.
27. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
Hey Marie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lili has been very helpful when we were…
Lili has been very helpful when we were upgrading our phones
26. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
Hey Gary,
Thanks for the lovely review and fantastic support for Abha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was amazing
James was amazing, helped with switching me from ee.
16. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
Hey T Byram,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie is very helpful and very patient
Katie is very helpful and very patient. Great customer service.
25. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great friendly service
Abbie was really friendly and helpfully, great knowledge and service advice.
Looking to get the best deal for me, including my current wifi.
Quck and stress free service l.
Thank you
Emma
17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
Hey Emma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful service from Abbie
Very helpful service from Abbie, talked me through all options and helped me get the best deal
17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Lancaster
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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