Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... Näytä lisää
Yritys on vastannut
397-399 Mare Street, E8 1HY LONDON, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... Näytä lisää
Yritys on vastannut
Mo was very helpful, he helped me to transfer the data from my samsung to my new iPhone. Vodafone Hackney has very good customer service.
Yritys on vastannut
I have been using Vodafone for 13 years. Normally I Use the store at Mare Street, Hackney. The reason being is that the accessibility and customer service suits me. There have been a couple o... Näytä lisää
Yritys on vastannut
I’m an international student who needed to set up a UK number. Nikki helped me figure out the best plan for me so that I could keep my international number and pay as little as possible for my new pla... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
397-399 Mare Street, E8 1HY, LONDON, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Thank you so much to the wonderful and extremely helpful people at Vodafone. Ashley and Abs were extremely supportive and helpful. Excellent customer service and couldn’t recommend enough

Vastaus yritykseltä Vodafone UK - Hackney

Vastaus yritykseltä Vodafone UK - Hackney
They helped a lot with my device collection. I choose the wrong plan and they helped change it.
Very good service .

Vastaus yritykseltä Vodafone UK - Hackney
Mo was very helpful, he helped me to transfer the data from my samsung to my new iPhone. Vodafone Hackney has very good customer service.

Vastaus yritykseltä Vodafone UK - Hackney
If I could give Vodafone BROADBAND minus zero I would. They responded to my rant with:
"We're sorry to hear about your experience. We completely understand your frustration, particularly given the impact on your Telecare system and other essential services. While we're glad our advisor was helpful, we appreciate that this doesn't make up for your broadband not being activated as promised. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at or via Instagram."
So I contacted them via their Facebook page and again another useless and timewasting event because they DON'T deal with what I have gone through so why was that option given - pure incompetency.
After managing to "speak" to a human as opposed to their stupid Bot again I was given the now pointless crap about we're sorry blah blah blah and despite being told on the 7th (a day after activation didn't happen) that someone would call in 48 hours lo and behold NOBODY has called.
I gold the guy I'm cancelling only to be told cancelling can't be done as the connection hadn't been completed...told him to stuff the completion I'm cancelling. He then goes on to say that I should wait until Monday (today) or Tuesday for matters to be resolved...again told him told him they can stuff it cos I'm cancelling and going back to my previous providers Community Fibre.
The only reason I chose to not renew my contract with Community Fibre was because looking to save some money I opted to go with Vodafone as they were cheaper and even at their highest price over the two years it would still be cheaper than what I was paying for with Community Fibre - but as the saying goes pay cheap you get cheap.
The irony of it is that I have been with Vodafone Mobile for 8 years and never had any problem but that is now changing...paying for two SIMS, one is out of contract and I will be transferring that SIM to another mobile provider that I already use and when my other SIM contract comes to an end I shall also transfer that.
I thank God that I have unlimited data because I would surely have been stuck up Dawson's Creek and am having to have my grandson stay with me as my Telecare System is inoperable with no broadband access and am having to utilise my mobile data just to use my laptop.
I have never come across a supposed "leading broadband provider" who does not even send out a piggin engineer to install the ONT. Five days of no broadband connection and they expect me to wait for another two days - yeah right of course I will...pft

Vastaus yritykseltä Vodafone UK - Hackney
Mohamed and Abs were so helpful! Mohamed helped me renew my contract and secure a much better deal. I would definitely recommend coming in store!

Vastaus yritykseltä Vodafone UK - Hackney
Mohamed was super helpful and friendly. I managed to transfer my phone number and lower my plans. Great vibes all around. Would recommend.

Vastaus yritykseltä Vodafone UK - Hackney
Went into the store and found both members of staff to be incredibly friendly, helpful and knowledgeable.

Vastaus yritykseltä Vodafone UK - Hackney
stellar service, super kind to the elderly and ESL people as well

Vastaus yritykseltä Vodafone UK - Hackney
Can not thank the gentlemen enough - friendly , efficient , fantastic service. It’s a pleasure visiting the store. Thank you so much guys !

Vastaus yritykseltä Vodafone UK - Hackney

Vastaus yritykseltä Vodafone UK - Hackney
Everytime I come to this store I receive the highest quality service.
I’d like to thank Abs and Ashley from the mare street branch.

Vastaus yritykseltä Vodafone UK - Hackney
Ashley was a very helpful person and very patiant with my query. He also helped solve the problem.

Vastaus yritykseltä Vodafone UK - Hackney
When I was in big trouble they took time to help me out.

Vastaus yritykseltä Vodafone UK - Hackney

Vastaus yritykseltä Vodafone UK - Hackney
umesh has been very polite, calm and professional

Vastaus yritykseltä Vodafone UK - Hackney
Mohamed’s customer service was outstanding and he went above and beyond to solve all the problems I had

Vastaus yritykseltä Vodafone UK - Hackney
abs was super helpful and lovely! definitely recommend

Vastaus yritykseltä Vodafone UK - Hackney
Very helpful. I moved back from overseas and they helped me re activate and get my old phone number back!

Vastaus yritykseltä Vodafone UK - Hackney
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.