Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to atten... Näytä lisää
Yritys on vastannut
Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB
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Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to atten... Näytä lisää
Yritys on vastannut
Just a quick thank you to Alex at the Vodafone store in Fareham Shopping Centre. I appreciated your help and advice when I dropped in today. I’ve been with Vodafone since the year dot. Never had any p... Näytä lisää
Yritys on vastannut
My phone suddenly stopped working and so I popped into the Fareham Vodafone store to ask for some help. This is where I met Jimi. Jimi greeted me with a friendly smile and immediately set to pr... Näytä lisää
Yritys on vastannut
The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, Yhdistynyt kuningaskunta
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Just a quick thank you to Alex at the Vodafone store in Fareham Shopping Centre. I appreciated your help and advice when I dropped in today. I’ve been with Vodafone since the year dot. Never had any problems and the Fareham team have always been top dollar. Thank you.

Vastaus yritykseltä Vodafone UK - Fareham
Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to attend shop. He was kind considerate and methodical checking my id so I could add my current number in order to cancel through Customer service. He also showed a good knowledge of procedures and advised if there were any further problems to come in and see him. Would definitely recommend using this branch and asking for Jake he is an asset to The team.

Vastaus yritykseltä Vodafone UK - Fareham
My phone suddenly stopped working and so I popped into the Fareham Vodafone store to ask for some help. This is where I met Jimi.
Jimi greeted me with a friendly smile and immediately set to problem-solving my issue. After a lot of time had passed and having tried everything he could think of to fix the issue, he concluded that my phone had possibly been blacklisted and advised I return it to the well-known gadget store I bought it from. Jimi was correct!
Jimi, thank you from the bottom of my heart for all the time you spent with me (and my phone!) despite the fact there was no gain to yourself or your store. This re-enforces my appreciation for Vodafone customer service even more.
Thank you Jimi - Angela 💙

Vastaus yritykseltä Vodafone UK - Fareham
Carl was very helpful today. Ensured that I got the best deal possible within my budget

Vastaus yritykseltä Vodafone UK - Fareham
carl was really polite, patient and informative. he had great humour and was really down to earth. perfect experience.

Vastaus yritykseltä Vodafone UK - Fareham
Charlie was a briliant help alround

Vastaus yritykseltä Vodafone UK - Fareham
Very happy with how Alex dealt with my problem. He sorted it all out for me and also upgraded my daughter’s account. What a super star.

Vastaus yritykseltä Vodafone UK - Fareham
Just wanted to leave a positive review for Jake at the Fareham branch today. What an asset to Vodafone and the branch!
Jake found my elderly Mum a great deal on her contract today, explained everything clearly and was so kind, polite and caring towards her.
She had visited the same branch in November but has been left feeling she overpaid for my Dads contract.
The member of staff had come from the Gosport branch that day and I had been unable to accompany her there. Mum felt he had not been transparent, was pushy and she has been left paying far too much for my Dads contract and more than she thought she had agreed (Dad is 90 and only uses the phone for emergencies so did not need to be paying more than the minimum).
Jake has restored her faith in Vodafone and the branch and we will be back when Dads contract renews to see him to ensure they are not mis-sold this time.

Vastaus yritykseltä Vodafone UK - Fareham
Alex was brilliant great service

Vastaus yritykseltä Vodafone UK - Fareham
A fantastic experience in the Fareham store - thank you Alex first your superb service!

Vastaus yritykseltä Vodafone UK - Fareham
We always get excellent service and help with our problems

Vastaus yritykseltä Vodafone UK - Fareham
Charlie and Alex were brilliant

Vastaus yritykseltä Vodafone UK - Fareham
Very helpful service. Kind and helpful

Vastaus yritykseltä Vodafone UK - Fareham
We came to the Fareham store today and Jimi was amazing!
My phone had totally died beyond repair. Jimi helped me get a really good deal on a new phone and then transferred all of my apps / data and photographs.
He could not have done anymore to help me and I would recommend him and the Vodafone store in Fareham.
Would give more than five stars if I could. An asset to the company!
Thank you

Vastaus yritykseltä Vodafone UK - Fareham
Came in last week and spoke to Charlie regarding a new phone.
Charlie went though all the versions and I decided on the S26 and Charlie ordered it.
Came back to pick up the phone and being techless Charlie very kindly transferred all my data and apps from my old phone to my new phone.
Charlie is a real credit to Vodafone and made the whole experience painless and stressfree.

Vastaus yritykseltä Vodafone UK - Fareham
From very nearly being scammed over the phone, I wanted to visit the Fareham Vodafone Store to get reassurance about my phone, package etc. Jimmy (James) Store Manager put my mind at rest AND we re looked at my plan and check current phone. One happy customer thank you

Vastaus yritykseltä Vodafone UK - Fareham
Jake very efficient nd helpful

Vastaus yritykseltä Vodafone UK - Fareham
Alex & Jake were very professional,helpful & friendly.We had a pleasant visit & left the shop feeling very happy. We would definitely recommend Vodafin Fareham. Thank you guys

Vastaus yritykseltä Vodafone UK - Fareham
Kieran was amazing support and thank you to all the team

Vastaus yritykseltä Vodafone UK - Fareham
Outstanding service from Jimi, I managed to upgrade 3 contracts while cutting cost by £25 plus a month. Patient and dedicated customer service.

Vastaus yritykseltä Vodafone UK - Fareham
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