Vodafone UK - Ely Arvostelua 

132
•
TrustScore 5/5 tähteä

4,8

19a High Street, CB7 4LQ Ely, GB

•

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Holly was very helpful although I originally went in to Ely to buy earbuds which weren't available in store, she advised good places to buy. She also found me a great deal as my contract was coming to... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Pleasant lad, I gave him 1 number wrong my account number but he told me don't worry as he asked me a couple of questions then he found my account. Told him next month 24 contract is Ending. He was ve... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Special Thanks to Thea in the Ely Vodaphone branch today who provided great support and guidance to arrange the best plan for an additional SIM for my daughter’s first phone. You were so friendly and... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I had a fantastic experience being served by Holly at the Ely stop. She was friendly, professional, and incredibly helpful throughout. Holly took the time to understand what I needed, explained everyt... Näytä lisää

Yritys on vastannut


Yrityksen tiedot


Yhteystiedot

  • 19a High Street, CB7 4LQ, Ely, Yhdistynyt kuningaskunta

4,8

Erinomainen

TrustScore 5/5 tähteä

132 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(132)

42 728 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Holly who was the Vodafone employee

Holly who was the Vodafone representative was very knowledgeable and was able to a answer my queries and advised me on my options, I came away happy with the package I chose.

25. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey Linda,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Very good service

Holly was very helpful although I originally went in to Ely to buy earbuds which weren't available in store, she advised good places to buy. She also found me a great deal as my contract was coming to an end. Very good service as she explained everything very clearly

17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey Nicky,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Great customer service

Holly at the Ely store was very helpful when my old phone stopped working. It made a change to be able to speak to a real person face to face.

18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey J,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Pleasant lad

Pleasant lad, I gave him 1 number wrong my account number but he told me don't worry as he asked me a couple of questions then he found my account. Told him next month 24 contract is Ending. He was very helpful indeed and I am glad we are stopping with Vodafone.

15. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey Donna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Special Thanks to Thea in the Ely Branch

Special Thanks to Thea in the Ely Vodaphone branch today who provided great support and guidance to arrange the best plan for an additional SIM for my daughter’s first phone. You were so friendly and helpful on all the steps.

14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Excellent service

Excellent service, i am very very happy with her customer service..❤️❤️❤️❤️

10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

New phone purchase

I had a fantastic experience being served by Holly at the Ely stop. She was friendly, professional, and incredibly helpful throughout. Holly took the time to understand what I needed, explained everything clearly, and made the whole process feel easy and stress-free. Her excellent customer service really stood out, and she was a pleasure to deal with.

5. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey Nigel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Harry was absolutely amazing

Harry was absolutely amazing, super super helpful and knowledgeable.

5. elokuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey stephanie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Splendid service

Popped in for some help with my phone and Harry did a wonderful job, nice and clear speaking and taught me what I needed to do

I'll be making sure to move to Vodafone when my O2 contract is finished

17. elokuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Thea was excellent

Thea was excellent - she seamlessly set my phone up for use in the UK with a new sim card with a minimum of fuss. Great service!

8. elokuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey Gareth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Sree was very helpful and we would give…

Sree was very helpful and we would give him 10/10 for his help

30. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey Lynne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Super helpful

Thea was super helpful, patient and understanding, made the process of upgrading really easy.

18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey Beth,

Thanks for the lovely review and fantastic support for Thea.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Saanut 5/5 tähteä

Great experience

Harry and his colleague were both super friendly, welcoming and helpful. They listened to what we needed and went out of their way to give us a memorable number for a new PAYG SIM, and clearly explained what was available in the £10 bundle and how to seek assistance. Thanks so much - also great to still have a bricks-and-mortar shop on Ely High Street.

18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey Sharon,
Thanks for the lovely review and fantastic support for Harry and his colleague.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Customer service was informative very…

Customer service was informative very friendly, couldn't do enough to help, very thorough in advise was given came away a happy Customer Thea at Ely branch most helpful

11. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey Sharon,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Thea was so friendly helpful and…

Thea was so friendly helpful and knowledgeable
Took me through all the steps with care and patience. She made clear the options
A very pleasant experience. So glad there are still high street options to have face to face human contact

6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey Jimmy,

Thanks for the lovely review and fantastic support for Thea.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

I spoke to Harry today in the Ely…

I spoke to Harry today in the Ely store,he is great.he explained everything clearly before I signed up for broadband

29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey Pauline,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

I was served by Thea

I was served by Thea. I had a complicated problem made easy by visiting the store. Excellent customer service! Highly recommend.

27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey Peter,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

We recently visited the Ely branch of…

We recently visited the Ely branch of Vodafone in order to review our account as it was out of contract . Thea was welcoming and discussed our options with us before sorting our new contracts. She had time to explain everything to us and helped us save some money over our previous tariffs which was brilliant during these economic periods.
First class service as always.

18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Vodafone Ely - excellent customer service!

The Vodafone store in Ely provides a lovely, friendly, non-intimidating experience where we always go for advice and to upgrade our mobile/broadband plans. Today we were served by Thea who was so very helpful, personable and approachable. She reassured us that she would be able to sort out everything we needed with no problem at all which she did with great knowledge, calmness and efficiency. We also noticed another colleague in the store who was helping an elderly customer with the same great service, and also patience which is rare these days.

18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Upgrade

Thea was very helpful and saves me a lot of money. 100% would recommend

27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Ely-logo

Vastaus yritykseltä Vodafone UK - Ely

Hey Owen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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