Visited the store to check on my current phone contract.Received an amazing service from Sally and MacCauley, who reviewed my twin sister and my existing contracts.We both left with new revised contra... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintia33 Silver Street, DH1 3RD Durham, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I called in to the Durham branch to find out if I could upgrade my phone. Macauley was very knowledgeable and extremely efficient. He not only had my phone to sort but my sisters as well. We both arr... Näytä lisää
Yritys on vastannut
I visit Vodafone Durham regularly and the girls there never fail to help me, whether its a small issue or a massive thing, they always try and get it sorted there and then. When they can’t, they keep... Näytä lisää
Yritys on vastannut
I've given 5 stars because Dan in the Durham branch went above and beyond today. Despite technical difficulties, he remained calm and curtious throughout, I think he deserves a bonus, you have a first... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Mobiiliverkko-operaattori
- Matkapuhelinkauppa
- Internet-palveluntarjoaja
- Puhelin- ja internetpalvelu
- Televiestintä
Tietoja yrityksestä Vodafone UK - Durham
Yrityksen kirjoittama
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Yhteystiedot
33 Silver Street, DH1 3RD, Durham, Yhdistynyt kuningaskunta
4,8
Erinomainen
131 arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I am very grateful to Ellie for her…
I am very grateful to Ellie for her highly professional service!🥰
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Twin Visit
I called in to the Durham branch to find out if I could upgrade my phone. Macauley was very knowledgeable and extremely efficient. He not only had my phone to sort but my sisters as well. We both arrived in force but he took it in his stride. Honestly, we tested him without realising as we gave him the wrong information about our phones on numerous occasions but it didn’t phase him. He was so relatable and personable. We walked away knowing we had the best deal for the service we wanted. Vodafone need a Macauley in every store. Sally stepped in too and was really helpful with our discounts. She too was really professional and made the entire experience a pleasure rather than a chore.
I won’t hesitate to seek out help if needed following today’s visit.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited the store to check on my…
Visited the store to check on my current phone contract.Received an amazing service from Sally and MacCauley, who reviewed my twin sister and my existing contracts.We both left with new revised contracts that has improved the performance and saved us both money.We felt very well informed about all the available services.We didn’t feel rushed to make our decisions and both members of staff were incredibly friendly.We both had a very positive experience.Thank you so much.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Hey Stephanie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great staff
Great staff! Me and my wife had a great experience in the Durham store and will definitely be back.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I have two lines of Vodafone
I have two lines of Vodafone, an esim for my wife and a sim card my cell phone, approximately 4 or 5 weeks ago we have communication problems, slow internet and the worst not being able to call or receive calls, the same with text messages, I went to the Vodafone office in Durham city and they asked me to wait 4 days for a technical problem that they were solving, another 10 days have passed I came back and the person who attended me told me that he also has the same problem and can not do Nothing to solve the problem, tells me to claim through the Vodafone website something that I cannot do if my connection is unstable, and chat with a robot does not help at all.
15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Hey Jorge,
We’re really sorry to hear about the experience you’ve had, and we understand how frustrating it must be to deal with ongoing call, text, and data issues especially when it’s affecting both lines on your account.
We apologise that the problem hasn’t been resolved within the timeframe you were initially advised, and that your follow‑up visit to the Durham store didn’t provide the support you expected. That’s certainly not the level of service we aim to deliver. We also understand how difficult it can be to seek help online when your connection is unstable, and we’re sorry that this made things even more challenging.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider.
You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Aisha was really kind and helpful at…
Aisha was really kind and helpful at the Durham branch
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Hey Katie,
Thanks for the lovely review and fantastic support for Aisha.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service spot on
The service spot on, staff we great n helpfull
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Hey Dave,
Thanks for the lovely review and fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly efficient &effective
Served by Aisha. Friendly,efficient and effective
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The staff were all extremely helpful…
The staff were all extremely helpful and patient, explaining what needed to be done and doing it efficiently.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Sally and Rebecca
Served by Sally and Rebecca, excellent service provided and highly recommend. Thanks Vodafone!
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Hey Janice,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I visit Vodafone Durham regularly and…
I visit Vodafone Durham regularly and the girls there never fail to help me, whether its a small issue or a massive thing, they always try and get it sorted there and then. When they can’t, they keep me updated and eventually the issue gets resolved! Amazing service each and every time!
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Sally and Aisha when…
Great service from Sally and Aisha when I was in the other day! Such a laugh and nothing was too much trouble for them even when it went past closing time! Stars of Vodafone!!!
7. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Hey Ell,
Thanks for the lovely review and fantastic support for Sally and Aisha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sally was fabulous
Sally was fabulous, so kind and clear, if I could give a 100/10 I would.
14. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Hey Elizabeth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good phones
Rebecca, Sally and Gina served me and my partner today. All were so lovely and chatty, they are overdue a raise!
17. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Hey there,
Thanks for the lovely review and fantastic support for Rebecca, Sally and Gina.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fab service
Very glad I was served by Sally today. She was amazing! I’m really pleased with my new purchase.
17. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Hey Nat,
Thanks for the lovely review and fantastic support for Sally.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Great experience
Sally is kind and great
6. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Hey Ravan,
Thanks for the lovely review and fantastic support for Sally.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sally was very helpful and informative
Sally was very helpful and informative
Very friendly and supportive
3. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Hey Janet,
Thanks for the lovely review and fantastic support for Sally.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful
Super helpful! Rebecca has been so lovely, provided really helpful advice and helped me sort everything I needed.
14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
The lady was super nice and helpful!
The lady was super nice and helpful!! Great experience!
13. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Durham
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Vastaus yritykseltä Vodafone UK - Durham
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
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