Vodafone UK - Darlington Arvostelua 

174
•
TrustScore 5/5 tähteä

4,8

9-10 Prebend Road, DL1 1NT Darlington, GB

•

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

The manager Dave was absolutely spot on! He’s really nice I didn’t know he is the manager till I finished. Brandon was also polite and representative, Introduced me to the packages, difference between... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I was in today for another silly issue with my new phone and nieve served me again as she has many times. She told me she’s leaving to travel to China, she’s such a brave and spirited and kind young... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Neive was absolutely amazing, going through all of our options to get us the best deal possible. Neive really took her time to answer all of our questions and worked through issues with the system, 10... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Efficient, helpful and friendly is how I would describe Dan, the guy who served me in Darlington. I requested that he add £10 credit on PAYGO 1 to my phone. He confirmed that I understood how PAYGO... Näytä lisää

Yritys on vastannut


Yrityksen tiedot


Yhteystiedot

  • 9-10 Prebend Road, DL1 1NT, Darlington, Yhdistynyt kuningaskunta

4,8

Erinomainen

TrustScore 5/5 tähteä

174 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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4,8

Kaikki arvostelut

(174)

42 728 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Dave and Brandon are top notch!

The manager Dave was absolutely spot on! He’s really nice I didn’t know he is the manager till I finished. Brandon was also polite and representative, Introduced me to the packages, difference between them and completed the process in a prompt manner. Absolutely coming back to them when I want to get a new phone contract. I got the 5g sim conrtact

21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hey Majed,

Thanks for the lovely review and the fantastic support you’ve shown for Dave and Brandon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

A wonderful experience

I was in today for another silly issue with my new phone and nieve served me again as she has many times. She told me she’s leaving to travel to China, she’s such a brave and spirited and kind young woman and she’s been a credit to the company while she’s been working there. I hope her bosses take note of the fact that she brightens an old ladys day whenever she comes to the store. She is always kind and patient when my phone is not working and I do not understand and reminds me of my own grandaughterr. I’ll be returning on her final shift to say another goodbye. Hopefully she’s treated to dinner on the company or given a small bonus 👍🤧
I will have to bother the others with my simple old lady queries going forward. She will be missed at the store

17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hey Ellie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Lovely gentle help me great

Lovely gentle help me great

12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hey Sandra,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Very informative

Very informative, helpful and an overall exceptional service delivered.

12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hey Kelly,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Excellent customer service

Neive offered an exceptional service. Friendly, helpful, very knowledgeable, not pushy. Really good service.

12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hey there,
Thanks for the lovely review and fantastic support for Neive.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Neive was absolutely amazing

Neive was absolutely amazing, going through all of our options to get us the best deal possible. Neive really took her time to answer all of our questions and worked through issues with the system, 10/10 would recommend! Give Neive a raise!

7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hi Oliver. Thanks for the lovely review and fantastic support for our team member. We're so glad they could assist you in finding the best deal.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Saanut 5/5 tähteä

Been in store with Neive and she has…

Been in store with Neive and she has been very professional and helpful with setting up son with a new phone and contract. Some fab advice and help from her

21. elokuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hey Lesley,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Been in store with neive she explained…

Been in store with neive she explained things great and made my experience less stressful

21. elokuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

"Hey Matthew,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Saanut 1/5 tähteä

customer service lied

customer service lied i siedbi wanted the plan to start in 2 weeks time seid thats ok dont I stall sim until you want it to start got home and found it all ready started liers and scammers

8. elokuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hi there,

We're sorry to hear about your experience and understand how frustrating this must have been.

When a SIM is activated, the plan usually starts once the activation process is completed. We never intend to provide misleading information, so we're sorry if the expectations set during the conversation didn't match what happened.

We'd like the opportunity to look into this further and review what happened. You can chat with our LiveChat Advisors - vodafone.uk/2LCJiTm or call us on 191 from your Vodafone mobile or 0333 304 0191 from any other phone.

You can also reach out to my team on Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Saanut 5/5 tähteä

Kind staff and hardy working

4. elokuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hi, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

I popped in today to ask about the…

I popped in today to ask about the broadband and I received a great deal and great advise from Andrew

4. elokuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Andrew was extremely helpful and made…

Andrew was extremely helpful and made the purchase of a new phone and plan extremely easy

3. elokuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hey Dave,

Thanks for the lovely review and fantastic support for Andrew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Dan was extremely helpful

Dan was extremely helpful, knowledgeable, patient & honest (when in doubt looked up the answers to be certain he was giving accurate information).
Being in a remote area with prohibitive costs for fibre, he offered an affordable solution (we're not heavy users) which we could set up easily ourselves. I purposefully delayed posting this, to be sure the solution worked. We are now back online after months of disentangling ourselves from a contract not fit for purpose. He also gave me a good deal my new mobile contract.
Thank you so much Dan for guiding us through a complex problem and coming up with a broadband solution!

22. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hey there,

Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Called into the Darlington store to…

Called into the Darlington store to collect a mifi device for our caravan. Excellent service, lovely, helpful staff and great price!
Will certainly use them again for my next upgrade. Really impressed with service and staff in Darlington store

26. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hey Phillippa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Andrew was very helpful and sorted my…

Andrew was very helpful and sorted my problem out

24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hey Iain,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Ewan was very knowledgeable

Ewan was very knowledgeable, he listened to my needs and offered a plan that suited me.

11. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hey Jennifer,

Thanks for the lovely review and the fantastic support you’ve shown for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Needed advice on my existing contract

I needed advice on my existing broadband and phone contracts. The store manager Reece and recently appointed staff member (sales advisor) Andrew, we're brilliant in explaining in clear terms, language and non technical jargon what options were available to me. They genuinely cared about me as a customer and not just another sale. I decided to take out a new contract as a result of their customer service and care. I highly recommend this store and Vodafone.

10. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hey Philip,

Thanks for the lovely review and fantastic support for Reece.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

A extremely informative and helpful and…

A extremely informative and helpful and easyupgrade

29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hey Alexander,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Neive at Darlington Vodafone branch

Neive at Darlington Vodafone branch was brilliant today helping me change my broadband and SIM only accounts she was very professional and she certainly knows her job too many thanks Neive

14. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hey Steve,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Saanut 5/5 tähteä

Very polite great service

Very polite great service

12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vodafone UK - Darlington-logo

Vastaus yritykseltä Vodafone UK - Darlington

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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