I needed advice on changing my internet provider so went into the Caerphilly store. I was greeted by the manager who escorted me to a seat where a member of staff was ready to serve me. (I am disa... Näytä lisää
Yritys on vastannut
Unit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I needed advice on changing my internet provider so went into the Caerphilly store. I was greeted by the manager who escorted me to a seat where a member of staff was ready to serve me. (I am disa... Näytä lisää
Yritys on vastannut
Thank you for providing an excellent service by Danny at Vodafone Caerphilly store. Helped me everything on new phonw. Professional as always
Yritys on vastannut
Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... Näytä lisää
Yritys on vastannut
Visited the Caerphilly Branch Yesterday to renew plan and to add additional person. It was good to engage with a human being rather than faceless call center operatives or AI virtual assistanc... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, Yhdistynyt kuningaskunta
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I needed advice on changing my internet provider so went into the Caerphilly store. I was greeted by the manager who escorted me to a seat where a member of staff was ready to serve me. (I am disabled so this was a greatly appreciated) Shannon was friendly and polite and helped me chose the package best suited to my needs. She was so helpful and made sure I understood everything. I chose to go to the Vodafone store as they helped me when I changed my telephone provider. In fact it was the same young lady who helped me then also. I was glad to see a familiar face I knew I could trust. Continuity is commendable these days, particularly for older customers like myself.
I would recommend Vodafone Caerphilly to anyone who values good customer service.
Thank you, Shannon. You are a credit to your workplace.

Vastaus yritykseltä Vodafone UK - Caerphilly
Shannon and Danny
Y was very helpful and patience with me and I would recommend anyone to come in to Caerphilly to buy from them

Vastaus yritykseltä Vodafone UK - Caerphilly
Liam made purchasing my new phone so easy and hassle free, it didn’t take long at all and he was great to talk to.

Vastaus yritykseltä Vodafone UK - Caerphilly
Great person Liam great service

Vastaus yritykseltä Vodafone UK - Caerphilly
Brilliant staff, helped me transfer data after i upgraded my phone. Very good service

Vastaus yritykseltä Vodafone UK - Caerphilly
Exceptional knowledge of the product and the process required. Patient at every stage of the transaction. Thank you,Tim.

Vastaus yritykseltä Vodafone UK - Caerphilly
Thank you for providing an excellent service by Danny at Vodafone Caerphilly store. Helped me everything on new phonw. Professional as always

Vastaus yritykseltä Vodafone UK - Caerphilly
Fantastic from Shannon and Danny. Had a broken pixel 7 .. upgraded to a pixel 11 and got a £300 trade bonus which I was really surprised for such an old phone. Thank you both!

Vastaus yritykseltä Vodafone UK - Caerphilly
The staff were amazing. The process was explained to me thoroughly and I was made to feel very comfortable.Will recommend using this store to anyone. Both members of staff Danny and Liam were extremely polite and helpful.

Vastaus yritykseltä Vodafone UK - Caerphilly
Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you Tim! I am very happy with your service!

Vastaus yritykseltä Vodafone UK - Caerphilly
New samsung ph hone was bought for me as a present and i struggled to transfer all my old information over. The store in Caerphilly was helpful in getting this done for me. Thank you Liam

Vastaus yritykseltä Vodafone UK - Caerphilly
Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about making the switch. Thank you Liam!!

Vastaus yritykseltä Vodafone UK - Caerphilly
Fantastic service from Danny at the Caerphilly shop, would recommend!

Vastaus yritykseltä Vodafone UK - Caerphilly
I had loads of annoying pop up ads and anti virus apps on my phone. Shannon kindly helped me removed them. Thank you

Vastaus yritykseltä Vodafone UK - Caerphilly
Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved and restored my world. Thank you.

Vastaus yritykseltä Vodafone UK - Caerphilly
Came to shop because there was a virus on my phone that kept doing advertisements on my screen Liam was very quick with removing the virus and showed me what to do in case it happens again👍

Vastaus yritykseltä Vodafone UK - Caerphilly
Visited the Caerphilly Branch Yesterday to renew plan and to add additional person.
It was good to engage with a human being rather than faceless call center operatives or AI virtual assistance.
The staff were courteous and I would like to give a special mention to Timothy who went through the new plan.
All in all an excellent service and nice experience

Vastaus yritykseltä Vodafone UK - Caerphilly
I had a problem with my phone today and popped into the store in Caerphilly. Tim was an absolute legend not only helping me with my phone problem but managed to sort another 2 year deal for me. Fantastic customer service! Tim you are a credit to the company!! Keep being you your doing a fantastic job!! Thank you!! Karen x

Vastaus yritykseltä Vodafone UK - Caerphilly
Shannon was very helpful when upgrading my phone. Could not do more for me

Vastaus yritykseltä Vodafone UK - Caerphilly
Tim was fantastic and profressional , helped me upgrade all the numbers on my account to much better plan and i got the samsung s26 ultra.

Vastaus yritykseltä Vodafone UK - Caerphilly
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