Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 16, Churchill Square, BN1 2TB Brighton, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
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I came in to see if I can reduce my monthly bill, Ricky couldn’t have been more helpful! Very informative!!! Great customer service!
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Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Mobiiliverkko-operaattori
- Matkapuhelinkauppa
- Internet-palveluntarjoaja
- Puhelin- ja internetpalvelu
- Televiestintä
Tietoja yrityksestä Vodafone UK - Brighton
Yrityksen kirjoittama
Yhteystiedot
Unit 16, Churchill Square, BN1 2TB, Brighton, Yhdistynyt kuningaskunta
4,9
Erinomainen
178 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Poor customer experience
Whilst the initial consultation was fine I explicitly asked for the phone to be delivered to my home and if the contract would start immediately. I was told both would happen. However a few days later I discovered the new contract had not started and received notification the phone would be delivered to store. The store is not easy for me to get to so required an additional trip and expense to pick it up. When I enquired if the phone could be redirected to my home it couldnt. I rang the store but you have to leave a message for them to call you back. No one called back. Fearing a credit issue I resolved I was going to have to pick it up because no one was helping me. When collecting the phone I mentioned in store that I was frustrated at having to collect the phone when it was supposed to be delivered to me, no apology was forthcoming and the store felt quite intimidating. Whilst the customer services on the Vodafone helpline have gone some way to apologise I will not be using this store again.
19. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey there,
We are sorry to hear about your experience, we can understand how frustrating it must have been to be told the phone would be delivered to your home and that the contract would start immediately, only for neither to happen. If you would like this to be raised as an official complaint, or if you want us to further investigate this for you, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
I came in to see if I can reduce my…
I came in to see if I can reduce my monthly bill, Ricky couldn’t have been more helpful! Very informative!!! Great customer service!
15. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey Marina,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great tips
Great tips , helpful service and Trey took his time to do a thorough review.
Excellent!
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey Jayne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service!
Ehtesham was great. Very helpful, very knowledgeable and was able to get my wife a great deal on her broadband and a new phone. Would highly recommend.
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey Matt ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vastaus yritykseltä Vodafone UK - Brighton
Hey Geoff,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ehtesham was amazing at helping me get…
Ehtesham was amazing at helping me get a new SIM card for a great price. Great customer service.
2. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey Salah,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ehtesham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a fantastic experience with…
Had a fantastic experience with Vodafone today thanks to Aaliyah. She was knowledgeable, extremely patient, and sorted out my issue in no time. Top-tier customer service thank you, Aaliyah!
1. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey Vinayak,
Thanks for the lovely review and fantastic support for Aaliyah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ehtesham at the Brighton store was very…
Ehtesham at the Brighton store was very helpfulful and sorted everything I needed
1. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey Mark,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alexander (Brighton store) was so…
Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey Amy,
Thanks for the lovely review and fantastic support for Alexander.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service was amazing
The service was amazing! Very efficient and fast! Thank you for your help
Ray and Kairo were great!
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey Daniela,
Thanks for the lovely review and fantastic support for Ray and Kairo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul was excellent today at getting me…
Paul was excellent today at getting me a great deal on broadband and upgrading my phone contract. Thanks so much.
2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey Martin,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leon (Brighton store) 5 ☆
Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Thank you very much. 5 ☆
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey Emma,
Thanks for the lovely review and fantastic support for Leon. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful young man
Very helpful young man , Kairo, explained everything and understood what I needed.
I’m very pleased with the upgrade that he suggested.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey Kay,
Thanks for the lovely review and fantastic support for Kairo. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Professional easy and easily explained…
Professional easy and easily explained very helpful Paul was very helpful and patient
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Isabella was very helpful and…
Isabella was very helpful and informative , she found me a good deal as well as the new sim card i needed. Really nice lady
30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey Elena,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Team members are super helpful
Team members are super helpful and friendly! Got an amazing deal on the newest Samsung phone. Would recommend!
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey Lorgar,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Trey (Brighton store) was great!
Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details were correct and informed us of our options. Made us feel like a valued customer which is so important.
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey Sam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Rikky was extremely helpful dealing…
Rikky was extremely helpful dealing with our requirements to replace a SIM under some tricky circumstances.
He was patient and clear in his explanations and sorted a very suitable deal for us. Great service!
20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey Andy,
Thanks for the lovely review and fantastic support for Rikky.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shout out to Aliza
I got seen immediately and Aliza was so patient and helped talk me through my options. I left paying less than I was before but with a phone upgrade and free ear buds. Very good service, left mega happy, thank you so much.
6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great experience with getting a new… phone
Great experience with getting a new phone, nice and simple, and got a great deal. Thank you for all the help.
Thank you Ethesham
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Brighton
Hey Megan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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