Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive e... Näytä lisää
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Sijainti
Vaihda sijaintia1 Commercial Road, RG21 7LJ Bournemouth, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... Näytä lisää
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Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... Näytä lisää
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Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Näytä lisää
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Yrityksen tiedot
- Mobiiliverkko-operaattori
- Matkapuhelinkauppa
- Internet-palveluntarjoaja
- Puhelin- ja internetpalvelu
- Televiestintä
Tietoja yrityksestä Vodafone UK - Basingstoke
Yrityksen kirjoittama
Yhteystiedot
1 Commercial Road, RG21 7LJ, Bournemouth, Yhdistynyt kuningaskunta
5,0
Erinomainen
283 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Lauren was super helpful and friendly
Lauren was super helpful and friendly, got my collection sorted and she sent me a £5 accessory voucher as a thank you
1. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Jonathan,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Incredibly user friendly experience
Incredibly user friendly experience, Luke at the Basingstoke branch was amazing. Very clear and transparent.
30. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey George,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was amazing
Luke was amazing, definitely needs a raise!
22. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Sammy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
It was a pleasure to deal with Lauren…
It was a pleasure to deal with Lauren and I was really satisfied with the service I got for my home broadband upgrade. Lauren was friendly and personable.
18. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Happy with the service from Jacob
Happy with the service from Jacob, very honest!
17. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hi Mick. Thank you for your review for Jacob. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great personal service the lady that…
Great personal service. Lauren the lady that served me was really helpful and so friendly nothing was too much trouble for her
12. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hi Malcolm. Thank you for your review for Lauren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley was incredible helpful and had…
Ashley was incredible helpful and had brilliant customer service. It’s so refreshing to deal with someone who is beaming with enthusiasm and happy in their job.
7. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. We are glad you received incredible and helpful customer service.
Thanks,
Vodafone Social Media Team
Sales representative was polite
Sales representative was polite, professional and sorted me a deal that I couldn’t say no to!
7. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
We're happy to hear that our sales representative was helpful and professional. We appreciate you sharing your amazing experience.
Thanks,
Vodafone Social Media Team
Ashley was very helpful with me and my…
Ashley was very helpful with me and my families phones when we were upgrading them. We definitely had a lot of questions but she was very patient and explained everything very thoroughly. Had a great experience with her!
4. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
We're happy to hear that you had a great experience and appreciate the kind words regarding the assistance you received during your phone upgrades.
Thanks,
Vodafone Social Media Team
Vastaus yritykseltä Vodafone UK - Basingstoke
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Today I went to vodafone for a new…
Today I went to vodafone for a new contact and they are very helpful and very friendly and peter he is very friendly so they can help you .
1. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Review 27/08/25
I was served by Tom, what a thoroughly nice professional person. Patient, polite, friendly.
My daughter wanted certain things which are beyond my knowledge. Tom guided us to a happy conclusion.
Thank you Tom. What a gent.
27. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Simon,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Peter was very efficient
Peter was very efficient, helpful and explained things well.
19. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Perfect Customer Service
I was worried about maybe having to buy a new phone and how much that would cost but James was WONDERFUL. Professional and reassuring and he didn't make me feel stupid asking questions. I left the shop VERY happy without having to spend money but assured my trusty phone would go on working for me.
Perfect Customer Service.
16. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Luke was very knowledgeable and helpful…
Luke was very knowledgeable and helpful and happy to talk through lots of different options
16. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
We're happy to hear that you found our team member knowledgeable and helpful while exploring the options available. Thank you for your positive feedback!
Thanks,
Vodafone Social Media Team
Luke Sorted the problem within minutes…
Luke Sorted the problem within minutes a problem I have had for a month and customers services could not help at all
12. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Samantha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was fab
James was fab, straightforward, informative and clear... 100% would recommend
10. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Sally,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Peter was very helpful.
Peter was very helpful. He quickly grasped my preferences and found a suitable product from your extensive range. He explained its features very clearly, applied no pressure and had an easy , friendly manner
7. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Simon,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jacob did an excellent job
Jacob did an excellent job, friendly service!
6. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey Taryn,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vastaus yritykseltä Vodafone UK - Basingstoke
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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